HCR Removals & Storage Ltd

HCR Removals & Storage Ltd

Superb
based on 10 reviews
member since March 2023
leave a review
Overview

Your moving journey has yet to begin!

Conveyancing

Get connected with up to 6 regulated conveyancers to save time and money.

Compare Conveyancers

Surveying

Get matched with up to 6 accredited surveyors to save on your property survey.

Compare Surveyors

Removals

Get matched with up to 6 removal companies to save on your move.

Compare Movers

Storage

Get matched with up to 6 storage companies to save on self storage units.

Compare Storage

House Clearance

Get matched with up to 6 house clearance companies to save time and money.

Compare House Clearance
Reviews & Ratings
Customer Reviews
  • Ian Mitchell

    Durham

    18/04/2024

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    I have no issues with the staff that carried out the move they were more than helpful.Unfortunately there was a piece of furniture which they found they were unable to move ( settee) which would not fit via front door went in but would not cone out. I contacted firm as I believed I should get some monies back because I payed per item. I personally removed arm of settee and removed from flat with help I contact firm laying out why I should receive money back they have not Responded bad customer practice ignoring Emails

  • Clive Rodgers

    Newcastle-Upon-Tyne

    24/03/2024

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    From start to finish, HCR seem to know how to do re-accommodation. I cannot recommend them highly enough. Excellent local service.

  • Jackie Morrell

    Newcastle-Upon-Tyne

    20/03/2024

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Service couldnt be better, completed with big smiles and nothing was too much trouble. Would highly recommend

  • Julie Graham

    Durham

    23/02/2024

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Very helpful, I didn't have to lift a finger. Job was very short notice and on a Saturday. Very happy with my choice.

  • Andrew And Ian Armstrong

    Newcastle-Upon-Tyne

    5/02/2024

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    They were on time and got everything moved quickly. The two men that came though were not very civilized. For example they were smoking in the courtyard and just threw their cigarettes on the floor instead of a bin.

    Response:
    Hi Andrew and Ian, I am so very sorry that this happened on the day of your removal. I am looking into this to find out who this was and this will be dealt with immediately. This is something I take seriously and will be speaking to them.
  • John

    Newcastle-Upon-Tyne

    4/01/2024

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    The service was great and the people were a pleasure to deal with. Would definitely recommend.

    Response:
    Hi John, thank you so much for your review. I hope you are settling into your new home and Happy New Year.
  • Pamela Mazoyer

    Newcastle-Upon-Tyne

    1/12/2023

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Professional, funny, made me feel relaxed and secure. easy to contact and helpful. Looked after my stuff and did the job they were paid to do. Pleased I chose them.

    Response:
    Hi Pamela, thank you for your positive feedback. Sorry you felt we were not value for money. It is very sad and unfortunate how the cost of living has dramatically increased lately and because of this our prices have increased. Hope you will be very happy in your new home x
  • Tommy Daglish

    Newcastle-Upon-Tyne

    7/09/2023

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Via a comparison website

    Response:
    Hi, Mr Daglish, it was a pleasure to meet you all and thank you for your lovely review. Hope you are all settled in your new home.
  • Daryl Burns

    Newcastle-Upon-Tyne

    27/07/2023

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Absolutely excellent. Really good removal ladsand they were so careful and heeded the advice i left on each box.

    Response:
    Thank you Daryl for your lovely review, hope you will be very happy in your new home
  • Joseph Watson

    Newcastle-Upon-Tyne

    18/04/2023

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Tom was very professional and friendly, all my items were very well looked after and made the moving day much easier.

    Response:
    Thank you for your feedback. We hope you are very happy in your new home!
    More Information

    Areas Covered

    Durham (DH), Newcastle-upon-Tyne (NE)

    Save Up to 70% on Removal Costs

    Save 70% off the cost of your house move today!