Lotus Surveyors Ltd

Lotus Surveyors Ltd

Superb
based on 16 reviews
member since September 2020
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Reviews & Ratings
Customer Reviews
  • James Cadman

    Lincoln

    18/12/2023

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    Lotus were friendly and helpful and did come out as the cheapest quote. However, there were some mistakes in the report including spellings that are subject specific to architecture and surveying, which did not fill me with the confidence I expected from a Level 3 report. The property was fully inspected, but assumptions were made that were then reported as fact. Understand you cant inspect every crevice of. A property, but make clear what is assumed and what has been observed. Responses by phone and email were good and they were able to be flexible with dates.

  • Craig Siddle

    Doncaster

    9/10/2023

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    Very good service, highly recommended

    Response:
    Happy to help Craig, thank you for the kind review. If you require our services again, we would be happy to help further
  • Katherine Louise Screaton

    Doncaster

    28/03/2023

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    Very thorough on a home buyers report!

    Response:
    Thank you for your kind review
  • John Wasling

    Doncaster

    13/12/2022

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    Very reassuring, helpful and professional. Very detailed and thorough level 2 report.

    Response:
    Hi John, thank you for your kind reciew.
  • Philip Woodhead

    Hull

    17/11/2022

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    Rather Argumentative and UnprofessionalJennifer managed to get herself into a dispute with neighbours over parking. As a result, she wrote in her report that the neighbours were aggressive and that parking conflicts were commonplace. When challenged that her one-off personal experience did not really belong in a property survey she became very defensive and went to great lengths to say that she was duty bound to report any such problems Interestingly, the altercation did not even take place in the immediate vicinity of the property being surveyed but rather in a neighbouring street! The tone of her responses (to me) were rather aggressive and very defensive. She also pointed out, in no uncertain terms, that I would be in breach of contract if I were to share her comments with anyone other than my legal representative. Looking at another review, it would appear that there may be a pattern to her behaviour.

  • Annette Bambrook

    Lincoln

    16/08/2022

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    Jennifer did a very thorough survey and report. She talked through her findings on the day of the survey and the report was with us next day. Thoroughly pleased with the service.

    Response:
    Thank you for your kind review, we are pleased that you were happy with the service.
  • Jess Stephenson

    Lincoln

    18/04/2022

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    Very professional and quick service

    Response:
    Thank you for your review Jess. Please bear in mind that we offer a 5% discount for returning clients, should you find another property which requires a survey.
  • Joseph Bowden-Falvey

    Lincoln

    24/07/2021

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    Very helpful, received a phone call for more information on the survey when I requested and a personal opinion to the property, would recommend and use again

    Response:
    Thank you for your kind review
  • Paige Conlan

    Hull

    18/11/2020

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    Great service and booked us in so quickly. Report was provided within 2 days.

    Response:
    Thank you for your kind review Paige. We are glad you were happy with the service provided.If you have any queries regarding the report, Jennifer would be more than happy to answer any questions.Thank you for choosing Lotus Surveyors Ltd.
  • Eleanor Mccabe

    Hull

    13/11/2020

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    Great customer service from start to finish.
    Competitive quote.
    Fast turn around of the report.
    Really helpful with all of the questions we had regarding the report and explained things clearly.
    Would recommend

    Response:
    Thank you for your kind review and thank you for choosing us for your survey. We at Lotus Surveyors are glad that we were able to help with your property purchase.
  • Bincy Sebastian

    Doncaster

    10/11/2020

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    Excellent service. Faster and detailed report. I got my 70 pages report within 2 days. Always approachable and respond quickly even weekend. Best value quote and good communication. Highly recommend.

    Response:
    Thank you for your feedback. Jennifer and I were happy to help you with your property, Jennifer is an excellent surveyor and her aftercare is always of the highest quality and I will pass on your kind words to her.We at Lotus believe in the best customer service we can provide and we are both glad that you were happy with that service.Thank you for choosing Lotus Surveyors.
  • Darren Bremner

    Lincoln

    9/11/2020

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    Excellent service from start to finish and the best value quote by far.
    The speed the report came back was remarkable. Superb!

    Response:
    Thank you for the kind review Darren. We at Lotus aim to deliver the highest levels of customer service from beginning to end and we are delighted that you are happy.Without Jennifer's expertise and knowledge, I would just be another paper shuffler, she provides the real service here.Our service doesn't end at the report, if you have any queries Jennifer is happy to guide our clients through anything they don't understand. Jennifer's experience drives the company and our ongoing service.Thank you for choosing Lotus Surveyors Ltd.
  • Gaynor Edwards

    Lincoln

    28/10/2020

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    quick to book and time scale for survey, good price and good communication. detailed survey

    Response:
    We at Lotus Surveyors have been happy to help you with your new home and we are delighted that you were happy with the service we provided.Thank you for choosing us for your survey.
  • Barry Newton

    Hull

    28/10/2020

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    Excellent response from Graham. Quick turnaround on the in-depth report, lots of pictures to help explain key points. I highly recommend Lotus Surveyors

    Response:
    We at Lotus Surveyors value the highest customer service and were delighted to help with your home purchase. Thank you for the feedback, good to know we have happy clients.
  • Clare Keating

    Lincoln

    20/10/2020

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    As Lotus are a new company I was a little hesitate, however really pleased I instructed them to undertake a Building Survey for a older, new house purchase, communication was really fast and informative, price is competitive and the survey was received within 24 hours of the booked appointment. Graham dealt with the estate agent directly and kept me updated and Jennifer completed the survey. Both are open to me asking questions if needed. No problems recommending them to future clients.

    Response:
    Thank you Clare for the kind review. We strive to provide the best service during one of the most difficult times of our lives. All of our clients should feel free to ask questions, we feel that our service doesn't end with your report, we want to help you at every step that we can after your survey to help realise you new home dream.It was a pleasure working with you and we appreciate your choosing Lotus Surveyors Ltd. We wish you the best in the future with your new home.
  • Rich Greenley

    Hull

    19/10/2020

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    This company managed to complete the survey 3-4 weeks quicker than any local company, and for 75% of the local price. The survey was professional and exhaustive, and the icing on the cake was the report was completed and sent by e-mail within 24 hours . 10/10 Would use again

    Response:
    Thank you for the more than kind review, customer service is at the heart of what we want to do and it is good to know we are making a real difference in what is a highly stressful time for people.We at Lotus Surveyors are blessed with our customers and the high praise is welcome, we would love to receive repeat business and again give the highest service to our customers.
    More Information

    Areas Covered

    Doncaster (DN), Hull (HU), Lincoln (LN)

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