Abbey Removals

Abbey Removals

Birmingham
Superb
based on 34 reviews
member since February 2017
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Reviews & Ratings
Customer Reviews
  • Colette

    Birmingham

    19/08/2019

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    Nas and his team moved me on a very hot day into a house on 4 levels with narrow staircases, lots of dismantling and reconstruction. They did a great job!

    Response:
    Thanks Collette We’re just glad you were happy
  • Puneet Chadha

    Sutton Coldfield

    29/07/2019

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    Excellent service provided by Abbey Removals. Very hard working and polite staff on a sweltering hot day. Great price with packaging material provided and gave more boxes when requested straight away. Would definitely recommend.

    Response:
    Hi, Thanks for the lovely complements and glad you were happy
  • Mtt Broadhurst

    Bromsgrove

    13/07/2019

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    3rd time of using these guys and they truly are the best in the business and lowest cost by far.

    Response:
    Thanks for such nice words Matt Another happy customer
  • Nyah Meakin

    Birmingham

    5/07/2019

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    Great company dismantled furniture 3 men came didn’t have to do anything items packed safely and secure would recommend them

    Response:
    Thanks for the nice review, another happy customer
  • James Mckay

    Birmingham

    6/03/2019

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    Brilliant. Amazing value for money, and a fantastic attitude. Plus Nas was incredibly patient and flexible when my move date kept slipping, and was only confirmed the day before we completed (at 5pm!). I would definitely use the team again.

    Response:
    Thanks James For a lovely review Another happy customer!
  • Abi Harrison

    Birmingham

    21/02/2019

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    The abbey removals team worked tirelessly and had cleared the house in record time so i could clean it. They were courteous and did an excellent job. No breakages at all. Would recommend.

    Response:
    We are glad you were happy
  • Kay Scouller

    Sutton Coldfield

    18/01/2019

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    Very friendly team. All happy to help with anything needed.

    Response:
    Another happy customer
  • Louise Gaskell

    Birmingham

    5/01/2019

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    My sofa wouldn’t fit through the door so they took it apart and reassembled it for me. They did the same thing with a bed base that wouldn’t go up the stairs. Very fast and efficient. Would definitely recommend.

    Response:
    Thanks for the lovely review Always happy to help
  • Michelle Emery

    Birmingham

    26/12/2018

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    The guys went above and beyond and really worked hard to get everything moved in the same day. They dismantled and reassembled beds and wardrobes and made the move really stress free for myself and my family

    Response:
    Lovely
  • Jacquie Jacques

    Sutton Coldfield

    13/12/2018

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    Abbey Removals provided an outstanding service on the day I moved house on 29th November 2018. Nas was very reassuring on the day and nothing was too much trouble.
    They arrived on the dot and emptied my property with speed and efficiency. It was an awful rainy day and they also protected all the carpets so not to mark them. They handled everything with care and respect. All the guys were friendly and very polite.
    When we arrived at the new property all my furniture and belongings were put into place in a flash.
    I would definitely recommend Abbey Removals to anyone. They provide an excellent service as well as being very competitively priced. If I ever move house again I would only use Abbey Removals. Keep up the great service!!

    Response:
    What a lovely
  • Julie Young

    Birmingham

    7/12/2018

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    Absolutely brilliant, extremely fast, I can't believe how fast they were, the removal men were very polite and friendly. Wouldn't let me take boxes of them, they done everything. I will recommend this company to anybody who needs a removals service. No damage at all. Cannot fault them at all. I thank you all very much.

    Response:
    Thanks for all the kind words
  • Ian Robets

    Birmingham

    9/11/2018

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    Fast and easy to use and great friendly service.

    Response:
    Thanks for the compliment we aim to please Regards Nas
  • Chris Kimberley

    Birmingham

    19/08/2018

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    The removal was handled well from start to finish. Nas contacted me immediately after I had sought information from the comparison website and we discussed and agreed the arrangements and price quickly. On the moving day his team arrived as planned and made the removal and the unloading at the new address go smoothly. I would recommend to anyone contemplating a move to consider this company.

    Response:
    Thank you for this lovely review
  • Clare

    Solihull

    11/08/2018

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    Absolutely excellent company and all around service. Took the stress out of moving, came on time and very helpful when our sofas too large for our new house (my fault). 5 star service!!

    Response:
    Thanks for the nice words Clare
  • Jennifer Keely

    Sutton Coldfield

    27/05/2018

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    Absolutely outstanding team! Made our moving experience stress free

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    Thank you for your lovely tea and biscuits
  • David Sweet

    Sutton Coldfield

    30/04/2018

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    Fast, efficient and professional. We had to move at short notice - they were able to meet our requirements perfectly. Arrived for both moving out and moving in at the agreed time, on the dot. Incredibly fast workers, and very professional. We used their packing service as well - can't fault them. Would recommend them to anyone, and would use them again without hesitation.

    Response:
    Hi Thanks for the kind words gad you were happy with our services Regards Nas
  • Hannah Paten

    Birmingham

    23/04/2018

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    Cheap and cheerful - got the job done quickly and efficiently

    Response:
    Thank you!
  • Martyn Gray

    Birmingham

    24/01/2018

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    Absolutely brilliant company! Hardworking, fast, efficient and cost effective - will definitely use again if required.

  • Waneita Allison

    Birmingham

    18/01/2018

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    Lovely fast moving guys!! Thank you

  • Andrew O’Neill

    Birmingham

    18/12/2017

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    Nas and his team were very good, quick and professional and very communicative, could not do enough for us. Would use again and would recommend.

  • Chris Smurthwaite

    Birmingham

    14/12/2017

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    Fantastic move, made the day a breeze. Exceptionally fast at removing everything while still making sure everything was in one piece at the other end!
    Very helpful and professional throughout at a very reasonable price.

  • Joe

    Birmingham

    31/08/2017

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    Absolutely superb service and price. Nas and his team were friendly, efficient, tidy and super fast. Full packing, moving and unpacking service was completed same day by 5.30pm with zero damage, and they even provided me with some lunch they had brought along. The speed and effort that the team worked with was amazing. Value for money also excellent. 100% recommend this company to anyone else.

  • Masum Ullah

    Birmingham

    22/08/2017

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    They were fantastic. Done the job in no time. Very quick and efficient. Would recommend them.

  • Declan Laird

    Birmingham

    24/07/2018

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    Friendly service which delivered everything they said they would, worked tirelessly throughout the morning to pack and put all our valuables into the Luton van. Would recommend their services to all.

    Response:
    Lovely
  • Neil O'toole

    Birmingham

    6/12/2017

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    Excellent. Provided plenty of boxes and packing material and brought more when asked. Moved us from Birmingham to Northumberland in a day ! They were very efficient and organised. All the lads worked hard. Highly recommend.

  • Michael Lee

    Solihull

    6/05/2019

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    The staff were exceptional. The owner has proved elusive having promised a call back re a damaged £100 bathroom cabinet. I've moved on but all I would say, with all removal companies, is check your large items for damage before paying. I think they'll be more responsive. All in all though a hard working gang of 6. As I say check your stuff before payment. Can't say I wouldn't recommend as accidents happen but took the gloss off an otherwise good moving day.

    Response:
    Hi We were called in by mike at short notice 2 days before the move we accommodated him and also charged a reasonable price we also sent six staff as the job was not easy The access was terrible and he had a lot of fragile and expensive items witch were all wrapped and taken care of The cabinet in question was bought for £100 3 years ago so I don't think it's worth that now I have offered to pay some money towards the cabinet Over all he was happy
  • Tashan Smith

    Birmingham

    2/10/2018

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    I had a mixed experience with Abbey Removals but it was mostly good.
    It all ran swiftly and I got a nice easy quote early on. They tried their very best to fit us in early and were so patient with us when our estate agents took a little bit too longer to get our keys to us.
    The men who came to move our stuff were extremely friendly and also very efficient. Within about 20/30 minutes they had disassembled and cleared our flat.
    The small issue came when we got to the new flat. When I got the quote I was asked if the new apartment was much of a walk. I told Nas that my apartment was right next to the car park and I had access to the car park. When the men arrived they explained that they could not access the car park with their van. Nas called me and said that the workers were not happy with this and asked me what I was going to do about it and decided at this point to tell me they can’t access any city centre car parks (why not tell me when I said during the quote!?). He even said I was lucky he was not there (maybe jokingly?)
    In summary, I can’t fault the workers. I just wish Nas had owned up to his workers and explained he had not told me about the car park.

    Response:
    Hi Well as the gentlemen said great service and staff were very good and efficient Now when I quoted the job tashan said the unloading was right outside when the lads got there it was another story they had to walk at least 100-150yards through 4 hallways and 5 doors it was a nightmare and it was out of hours around 6-7pm they got on with it and finished the job witch tashan greatly appreciated and thanked us a lot we had a laugh and and a joke and he agreed to pay all the staff £20 each extra for there hard work He kept on saying it was my job to tell him vans can not access city centre car parks and I should have informed him He has also said he will use us again for his move next year Nas
  • Wayne Haynes-Smart

    Sutton Coldfield

    24/07/2018

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    Very good and efficient. Well priced.

    Response:
    I’m glad you were happy with our services
  • Makeda

    Walsall

    2/01/2018

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    Very good company.
    Completed an entire office move
    Very helpful and professional. Arrive on time and delivered a great service!
    We will definitely be using them again in the future

  • Tim Draper

    West Bromwich

    19/02/2019

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    Very quick and efficient, and reasonably priced.

    Response:
    Another happy customer, thank you
  • Peter Goodall

    Birmingham

    26/11/2017

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    Quick, no damage, straightforward service.

  • Linda Weetman

    Birmingham

    25/04/2018

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    The guys who moved us arrived on time and were very quick loading us up. Unfortunately when they arrived at our new home, the guys decided to open all the windows, and unfortunately one of the large window frames FELL out and smashed. The guys continued to offload our belongings promptly. They also managed to put the window frame back together, and into place. Nas promised he would contact his insurers, and give us details of how to proceed with a claim for a new window. We have contacted him a few times since and still have not heard anything. Consequently it looks like what we thought was quite a good deal could end up costing us a lot of money, through no fault of our own. We may have to pursue this matter. Not very happy!!!

    Response:
    Very unfair review after all extra help we provided and all in all the window was not our fault as the screws were missing from the window and there was no information provided to us as the husband did not know what was going on and Linda arrived after 2 hours. It took poor Robert 2 hours to secure the window and make safe before we left. Claim is on going
  • Soraya Abdelmageed

    Birmingham

    16/02/2019

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    The movers arrived 2 hours late on the day which was quite stressful. 6 movers came in the end and they did do a very good job. They were very fast friendly and professional.

    Response:
    I'm glad you were happy in the end This customer moved from a 1 bed apartment and had a full packing service we had issues on the day with a vehicle breaking down so we got delayed by 2 hours and the customer needed to be out by a certain time even thou she was renting so we sent 6 staff Instead of the agreed 2 and got it sorted on time Shame she only put 3 stars
  • Kevin Jefferies

    Birmingham

    15/12/2018

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    Removal men while friendly, were late and didn't bring tools to dismantle the wardrobe despite me requesting this.
    Our new house is a five minute drive away but despite this the removal men took detour for food without mentioning anything meaning we were hanging around for 30 minutes plus without being able to do anything.
    Didn't really want to take any of our boxes claiming the truck was full and only did so when I walked down and saw it wasn't.
    I called the boss a couple of times and appeared to have woken him up at 11:30.
    They also bashed one of our light fittings even though I had given them plenty of warning.
    Overall we were unhappy with the company and won't be using them again.

    Response:
    All our vehicles are fully equipped with tools and the lads did dismantle the wardrobe also we did send a large vehicle but they only took the items that were agreed before hand The contract was to take all the big items only and they would take bags and boxes themselves so he did not like it when he wanted to take 20-30 boxes free of charge and he was advised by my manager that they are having lunch then coming to unload the items There was no damages caused what so ever from our side The gentleman said I was asleep at 11.30am that is correct as I had a fever and was unwell and I am human and I am allowed to be ill Basically this customer wanted to take extra items for free when he saw the size of the vehicle and when we declined That's the reason why he has left a negative review Regards Nas
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