Awesome Logistics

Awesome Logistics Limited

Superb
based on 7 reviews
member since April 2023
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Reviews & Ratings
Customer Reviews
  • Karl Moon

    Newcastle-Upon-Tyne

    16/03/2024

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    Moving house is known to be stressful, but John couldnt have made our day any better despite the circumstances that it started with (a broken lock). Communication is king, I never felt in the dark around what was happening and that was so reassuring, and come moving day I was already aware of what was happening at every stage. Myself and my partner moved from Newcastle to roughly one hour away, and moved a two bed + garage house. John was so efficient in his time in moving stuff from the house to the truck whilst taking the utmost care that everything was protected. I cant thank him and his son enough for this, and this was even more evident when we landed at the new house and they put everything in the appropriate room despite saying we would just sort it ourselves - huge thank you! I cant recommend them enough, they are so hard to fault. The time, care, price and communication were everything we needed on such a big day. Ive recommended Awesome Logistics to everyone I know who may need to move, and will more than happily use them again. They were nothing short of exceptional and made our day so easy. Thank you.

    Response:
    Hi Karl. Thank you for taking the time to complete such a comprehensive review. We are so happy when our customers experience our services and our work ethic. We always stick to our Moto ‘because we care we’ll get you there’ and we wish you all the best for the future.
  • Jon Fairrie

    Newcastle-Upon-Tyne

    19/01/2024

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    Would highly recommend this company John and his son were great nothing was a problem they will be my go to if I need anything moving

    Response:
    Thanks for the review and kind recommendation it was a pleasure.
  • Harriet Danby-Platt

    Newcastle-Upon-Tyne

    4/01/2024

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    Awesome Logistics were fantastic for our house move from a 2 bed flat into a 3 bed house in December. Everything was transported safely and packed up well to make sure our belongings got there safely. Even when our completion was delayed, John & team were able to move very quickly to get the whole van unpacked and in the right place so we were able to go from getting the keys to having a sit down with a cuppa in less than 2 hours! They were really helpful (even coming back later to return some stray screws!) and super smiley making what was a long and tiring day go as smooth as possible. Highly recommend for any moving requirements.

    Response:
    Thank you for the lovely review. We are always striving to exceed our customers expectations and we hope you are enjoying your new home.
  • Liz Walters

    Newcastle-Upon-Tyne

    29/12/2023

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    Great company and great price.

    Response:
    Thanks for the great review. We constantly review our performance and are always provide competitive prices for the high standards we provide.
  • Yvonne Jungnitz

    Newcastle-Upon-Tyne

    31/07/2023

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    These guys really are awesome. Friendly and professional from start to finish moving me from Alnwick to Otley. Very competitive rates and an excellent service. I cannot rate this company highly enough. Would wholeheartedly recommend them for anyone requiring a removal.

    Response:
    Hi Yvonne, thanks for your kind review and nice to know we are living up to our company name. All the best for your new start ???
  • Audrey Swan

    Newcastle-Upon-Tyne

    8/06/2023

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    Very friendly and willing to help wirh any problems

    Response:
    Thank you for the review and all the best in your new home.
  • Kimberley

    Newcastle-Upon-Tyne

    2/06/2023

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    - arrived An hour late - Friendly to start with but became tense/annoyed/silent as the day went on- Complained a lot about the different sized boxes wed used - Paid extra for bed to be dismantled and reassembled but my husband ended up doing that. - Told on booking van is ours for the day and that multiple trips were fine. Told on the day multiple trips would cost extra- got paint on the settee then blamed us because they didnt know there was paint in the box (we didnt either as you cant remember what goes into each individual box)- Didnt move everything I had to go back and get the garden items which took me several hours in our small car. - Quote was based on approximate items and we ended up with more - I warned them about that in advance and they said extra items wont be an issue. On the day they wanted to charge for extra items. - Moved everything extremely slowly - Overall added a lot more stress to the day- I think this company would be better suited to small moves rather than whole house moves

    Response:
    Hi Kimberly. First of all let me reassure all our prospective customers that we strive to exceed our customers expectations. More balanced and accurate reviews on Google and Checkatrade. If we caused offence it was not intentional and we always strive to exceed customer expectations. Not enough characters to respond as desired but We are never delayed unless matters beyond our control such as vehiclular as on this occasion. Advice sought from husband to dismantle bed and he assisted. Nominal fee of £30 to move entire contents of shed but declined as moved yourself. Dont reccall being any of the emotions described apart from when cleaners booked to clean at same time as we were moving. We are not slow we are professional. We have moved many 3 bed houses without issue. Hope you enjoyed the new home card.
    More Information

    Areas Covered

    Durham (DH), Newcastle-upon-Tyne (NE), Sunderland (SR)

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