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These guys really are awesome. Friendly and professional from start to finish moving me from Alnwick to Otley. Very competitive rates and an excellent service. I cannot rate this company highly enough. Would wholeheartedly recommend them for anyone requiring a removal.
Very friendly and willing to help wirh any problems
- arrived An hour late - Friendly to start with but became tense/annoyed/silent as the day went on- Complained a lot about the different sized boxes wed used - Paid extra for bed to be dismantled and reassembled but my husband ended up doing that. - Told on booking van is ours for the day and that multiple trips were fine. Told on the day multiple trips would cost extra- got paint on the settee then blamed us because they didnt know there was paint in the box (we didnt either as you cant remember what goes into each individual box)- Didnt move everything I had to go back and get the garden items which took me several hours in our small car. - Quote was based on approximate items and we ended up with more - I warned them about that in advance and they said extra items wont be an issue. On the day they wanted to charge for extra items. - Moved everything extremely slowly - Overall added a lot more stress to the day- I think this company would be better suited to small moves rather than whole house moves
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