Awesome Logistics

Awesome Logistics Limited

Superb
based on 3 reviews
member since April 2023
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Overview

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Reviews & Ratings
Customer Reviews
  • Yvonne Jungnitz

    Newcastle-Upon-Tyne

    31/07/2023

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    These guys really are awesome. Friendly and professional from start to finish moving me from Alnwick to Otley. Very competitive rates and an excellent service. I cannot rate this company highly enough. Would wholeheartedly recommend them for anyone requiring a removal.

    Response:
    Hi Yvonne, thanks for your kind review and nice to know we are living up to our company name. All the best for your new start ???
  • Audrey Swan

    Newcastle-Upon-Tyne

    8/06/2023

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    Very friendly and willing to help wirh any problems

    Response:
    Thank you for the review and all the best in your new home.
  • Kimberley

    Newcastle-Upon-Tyne

    2/06/2023

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    - arrived An hour late - Friendly to start with but became tense/annoyed/silent as the day went on- Complained a lot about the different sized boxes wed used - Paid extra for bed to be dismantled and reassembled but my husband ended up doing that. - Told on booking van is ours for the day and that multiple trips were fine. Told on the day multiple trips would cost extra- got paint on the settee then blamed us because they didnt know there was paint in the box (we didnt either as you cant remember what goes into each individual box)- Didnt move everything I had to go back and get the garden items which took me several hours in our small car. - Quote was based on approximate items and we ended up with more - I warned them about that in advance and they said extra items wont be an issue. On the day they wanted to charge for extra items. - Moved everything extremely slowly - Overall added a lot more stress to the day- I think this company would be better suited to small moves rather than whole house moves

    Response:
    Hi Kimberly. First of all let me reassure all our prospective customers that we strive to exceed our customers expectations. More balanced and accurate reviews on Google and Checkatrade. If we caused offence it was not intentional and we always strive to exceed customer expectations. Not enough characters to respond as desired but We are never delayed unless matters beyond our control such as vehiclular as on this occasion. Advice sought from husband to dismantle bed and he assisted. Nominal fee of £30 to move entire contents of shed but declined as moved yourself. Dont reccall being any of the emotions described apart from when cleaners booked to clean at same time as we were moving. We are not slow we are professional. We have moved many 3 bed houses without issue. Hope you enjoyed the new home card.
    More Information

    Areas Covered

    Durham (DH), Newcastle-upon-Tyne (NE), Sunderland (SR)

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