DPE Removals and Storage

DPE Removals and Storage

Superb
based on 13 reviews
member since September 2022
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Reviews & Ratings
Customer Reviews
  • Deborah Rooke

    Swansea

    11/12/2023

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    They turned up on time and looked after our stuff. They were quick but careful. The job was completed efficiently and they made sure our belongings were placed where we wanted them

  • Owen Ladd

    Swansea

    12/07/2023

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    Excellent packing and care with friendly staff at a good price!

  • Sasha Davies

    Cardiff

    14/06/2023

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    Brilliant. Very friendly service, efficient and prompt. We will be using them again.

  • Susana Auger

    Swansea

    15/05/2023

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    They were fantastic,very friendly,professional and relaxed. We hopefully won't need to move soon,its such a stressful time,but they were so helpful and we would definitely use them again.

  • Diana Miller

    Swansea

    29/04/2023

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    Seamless move. Arrived on time. They were efficient and friendly

  • Gilly Setterfield

    Swansea

    28/04/2023

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    Ok I suppose, we got them at very short notice because our original removal company let us down

    Response:
    Hi Gilly,You called us the day before your move because you had been let down, we went above and beyond to help you out at very short notice and on a Sunday. This is a very unfair review.
  • Tony Carder

    Newport

    15/03/2023

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    Very helpful and friendly lads

  • Eugene Gidney

    Cardiff

    1/03/2023

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    The " movers" were both pleasent and helpful.The male & female in the office were both both aggressive and unpleasant - I had at least 5 demanding / threatening calls for payment " before we finish the unloading" . Would not recommend!

    Response:
    Hi Eugene, I feel this a very unfair review I was nothing but professional and polite not once "aggressive" you were shouting down the phone when asked for payment because you needed an extra trip as you had so many undisclosed items when the team arrived. We did our best to accommodate you and got nothing but abuse back. We contacted you twice for payment as you hadn't sent it before our team unloaded which is our policy and you were aware of, we certainly did not contact you 5 times.Kind regards, Chloe
  • Suzette Paris

    Newport

    14/02/2023

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    Steve and the 3 guys were absolutely amazing professional and well organised.

  • Alan Lewis

    Newport

    6/01/2023

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    They turned up late but in their defence they left late but punctuality is a big part if customer service.

  • Pam French

    Swansea

    4/12/2022

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    Turned up promptly and loaded everything within 2 hours. Two very helpful and friendly men were very careful. Unloaded at my new house again within 2 hours and everything put back together. Would recommend to anyone looking for a reliable and value for money service.

  • Amanda Kirk

    Cardiff

    15/11/2022

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    Amazing! Fantastic communications with the office and move days was so straightforward. Cant recommend them enough, superb service

    Response:
    Hi Amanda, thank you for the review, it was a pleasure to do your move. We hope you're enjoying the new house.
  • Shirley Mcfarlane

    Swansea

    11/11/2022

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    Through the internet. Initially communication was fine. Atfirst they quoted a price for one van, but I told them I had avery tall cabinet that would need to be separated into 3, plus a double ottoman bed, and that they may have to break down the wardrobe, so it was changed to two vans which I accepted, paid the deposit through bank transfer (with difficulty). A day before the move they advised me they would not put the wardrobe back together!

    More Information

    Areas Covered

    Cardiff (CF), Swansea (SA)

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