Move Kings

Move Kings

London
member since September 2019
leave a review
Overview

Your moving journey has yet to begin!

Conveyancing

Get connected with up to 4 regulated conveyancers to save time and money.

Compare Conveyancers

Surveying

Get matched with up to 5 RICS accredited surveyors to save on your property survey.

Compare Surveyors

Removals

Get matched with up to 6 removal companies to save on your move.

Compare Movers
Reviews & Ratings
  • Morgan

    Manchester

    14/10/2019

    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:
    Review:

    Poorly quoted, extra charges on the day and a reluctance to listen to or understand our issues when discussing the invoice

    Response:
    Dear Morgan,On the day of your move there was unexpected extra work required. We informed you of the additional charge prior to your move taking place and you were happy to proceed on that basis. Having full knowledge of the total invoice amount prior to any services being rendered; you then decided to only take issue once your move was complete. Although knowing the invoice amount before any work took place, you then refused to pay your invoice.Our company director took the time out to personal call you and omit the additional charge from your invoice as a goodwill gesture amounting to circa £150 which was deducted from your invoice.Our driver arrived early, we also ran the job at a loss to ensure you were happy with the service overall.We are sorry you were not happy with the experience. please send in an email to info@movekings.co.uk and advise where it is we can improve and perhaps explain in detail as to why the review you have left is so poor.

    Areas Covered

    Note: Coverage may vary for international and commercial moves
    More Information

    Save Up to 70% on Removal Costs

    Save 70% off the cost of your house move today!

    Rated ‘Excellent’ on