Move Kings

Move Kings

member since September 2019
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Reviews & Ratings
  • Morgan



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    Poorly quoted, extra charges on the day and a reluctance to listen to or understand our issues when discussing the invoice

    Dear Morgan,On the day of your move there was unexpected extra work required. We informed you of the additional charge prior to your move taking place and you were happy to proceed on that basis. Having full knowledge of the total invoice amount prior to any services being rendered; you then decided to only take issue once your move was complete. Although knowing the invoice amount before any work took place, you then refused to pay your invoice.Our company director took the time out to personal call you and omit the additional charge from your invoice as a goodwill gesture amounting to circa £150 which was deducted from your invoice.Our driver arrived early, we also ran the job at a loss to ensure you were happy with the service overall.We are sorry you were not happy with the experience. please send in an email to and advise where it is we can improve and perhaps explain in detail as to why the review you have left is so poor.

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