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Move My Stuff

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Company Overview

Here at Move My Stuff, we are a long-established, family run business who takes pride in making the moving experience as stress-free as possible. Our extensive experience and our dedication and commitment to customer service and satisfaction mean that we will do whatever it takes to ensure that your move goes without a hitch, however big or small the move may be. We are one of the best removal companies.

Areas Covered

Note: Coverage may vary for international and commercial moves
Since January 2015
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Reviews

  • Martyn Walley from Newcastle on 24/05/2019

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    After balancing the risk of vehicle hire and moving ourselves we entered the minefield of removal companies; after calling the usual suspects, what a refreshing change to deal with a local company that actually take care and listen to your needs.
    From day 1 from the initial enquiry, Joel and the team were keen to ensure that they could meet our requirements, this commenced with meeting an appointment survey time that met with our own busy requirements, followed by a clear and concise all inclusive quotation.
    On the house move day, the team were again on time, efficient, communicative and caring in handling all possessions for transportation.
    On the move, the good old solicitors/ banks had usual delays of money transfer which resulted in an 1-2hr delay on accessing the property. The team again were patient and understanding and refreshingly true to an all inclusive quotation, no hidden additional costs got added when the move was completed (unlike other companies buried within their quotes!!)
    Would I use Move My Stuff again & recommend? absolutely, perfect service, great friendly team - assisting to reduce the stress on the big house move day.
    JUST PERFECT

  • Robert Wood from Stafford on 12/04/2019

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    Fantastic service from removal to storage to delivery. Highly recommended!

    Jade of Move My Stuff replied:
    Hi Robert, Thank you so much for the kind words. We hope you have settled into your new home! Many thanks

  • Sally Jones from Stoke-On-Trent on 12/04/2019

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    Fantastic, they made a stressful day a lot less stressful so thank you.

    Jade of Move My Stuff replied:
    Hi Sally, Thank you so much. We hope you have settled into your new home! Many thanks

  • Laura-Lee Apostolou from Newcastle on 6/04/2019

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    Brilliant 2 men who were so friendly and down to earth. Very professional. A very stressful and anxious time moving house and they were perfect for the job! Our house was moved in two loads. No task an issue. Disassembled and reassembled our furniture with care. Thank you. Would come back to you again for sure!

    Jade of Move My Stuff replied:
    Hi Laura, Thank you for the lovely feedback. We hope you have settled into your new home! Many Thanks

  • Edward Henderson from Stoke-On-Trent on 4/04/2019

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    Excellent service, very flexible when our day/time was delayed

    Jade of Move My Stuff replied:
    Hi Edward, Thank you for your kind words. We hope you have settled into your new home! Many Thanks

  • Lesley Kerr from Crewe on 25/03/2019

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    Great service arrived on time and loaded and unloaded very efficiently. Friendly and happy to help

    Jade of Move My Stuff replied:
    Hi Lesley, Thank you for the kind words. We hope you have settled into your new home well! Many Thanks

  • Barry Colley from Stoke-On-Trent on 1/03/2019

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    Made a stressful day so much better
    All workers polite professional and treated our goods as if they were there own
    Competitive on price brilliant on service

    Jade of Move My Stuff replied:
    Thank you so much for the lovely feedback, Barry. We hope you settle into your new home well! Many Thanks

  • Lesley Tinsley from Stoke-On-Trent on 1/03/2019

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    Steve and Ant , absolutely great can't fault anything. They really helped the day go stress free as possible.. couldn't do enough to help.
    Thanks guys.
    The Tinsleys & Ralph x

    Joel Booth of Move My Stuff replied:
    Hi there Thanks for the great feedback. I am glad to hear the move went well. If we can be of any further help please let me know.. Thanks Joel

  • Steve Jackson from Congleton on 13/12/2018

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    Move My Stuff have been a great company from start through the move and storage. Good price and people, very professional but also helpful & friendly. Highly Recommended

    Jade of Move My Stuff replied:
    Thank you so much, Steve for the lovely feedback. Many Thanks

  • Anthony Higham from Congleton on 29/10/2018

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    Reliable, professional and would highly recommend them.

    Jade of Move My Stuff replied:
    Thank you so much, Anthony. We hope you have settled well! Many Thanks

  • Carol Holmes from Uttoxeter on 18/10/2018

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    Very helpful and gave good advice before the day. We had lots of heavy items including woodworking machines but the lads never complained and made the day go perfectly . No complaints.

    Jade of Move My Stuff replied:
    Thank you so much for the lovely feedback, Carol. We hope you have settled into your new home well! Many Thanks

  • Tracey Davenoort from Newcastle on 7/09/2018

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    The boys were brilliant so helpful couldn’t of done it without them. I would recommend them to everyone

    Jade of Move My Stuff replied:
    Hi Tracey, Thank you so much for the kind feedback. We hope you have settled into your new home well! Many Thanks

  • Neil Chick from Stoke-On-Trent on 7/09/2018

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    Amazing service, thoroughly recommended! Our three 'movers' were Damo, Chris & Ant who I cannot praise high enough and took all the stress out of the day with a terrific sense of humour too which helped lighten the day! Thank very much Bev and team :)

    Jade of Move My Stuff replied:
    Hi Neil, Thank you so much for the lovely feedback. We will happily pass this onto the lads. We hope you have settled into your new home well!

  • Jane Tunnicliff from Stafford on 27/08/2018

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    Really efficient and effective with the move. Both workers were helpful, thoughtful and respectful.

    Jade of Move My Stuff replied:
    Hi Jane, Thank you for the kind feedback. We hope you have settled into your new home well. Many Thanks

  • Toni Paterson from Newcastle on 25/08/2018

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    The lads worked really hard, went above & beyond. Couldn't have asked for any better.

    Jade of Move My Stuff replied:
    Hi Toni, Thank you so much for your kind words. We hope you have settled into your new home well. Many Thanks

  • Andrew Platts from Stafford on 17/08/2018

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    Excellent service - the staff on the day were fantastic and extremely well organised and attentive.

    Jade of Move My Stuff replied:
    Hi Andrew, Thank you very much for the wonderful feedback. We hope you have settled into your new home okay. Many Thanks

  • Patricia Stuart from Newcastle on 15/08/2018

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    Brilliant service I would highly recommend them..Good value for money, very professional, and extremely helpful. Many thanks to Shane and his crew who were outstanding on the day.

    Jade of Move My Stuff replied:
    Hi Patricia, Thank you very much for the kind words. We hope you have settled into your new home okay. Many Thanks

  • Eileen Close from Northwich on 4/08/2018

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    The men stayed cheerful throughout the day. Respectful and considerate. I would recommend them.

    Jade of Move My Stuff replied:
    Hi Eileen, Thank you so much for the review. We hope you have settled into your new home well!

  • Joanne Kemp from Newcastle on 27/07/2018

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    Brilliant value. Really personable removal guys. Joel did me a great deal, as we were unexpectedly in storage for 5 weeks.

    Jade of Move My Stuff replied:
    Thank you so much for the lovely feedback, Joanne. We hope you have settled into your new home okay, now that you are finally in!

  • Joan Pickering from Stoke-On-Trent on 12/07/2018

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    I can't say enough good about the company they were so helpful nothing was to much trouble for them they went above and beyond what we expected from them I would recommend them to anyone and will certainly be using them again

    Jade of Move My Stuff replied:
    Hi Joan, Thank you for the lovely review. We hope you have settled into your new home well!

  • Sarah-Jane Brayford from Congleton on 4/07/2018

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    Move my Stuff gave me a quote that represented excellent value for money, and was much lower than I'd been quoted by other firms. I was a bit sceptical, but thought I would give them a go, and I'm so glad I did! The moving day process was incredibly smooth and the team were great. I moved on one of the hottest days of the year (28 degrees!) and the guys were polite, friendly and helpful from beginning to end, even when carting my heavy boxes of books around. They also secured and protected all my furniture and breakable items to make sure they weren't damaged during the move. I would not hesitate to recommend them to anyone else looking for an excellent removal service.

    Jade of Move My Stuff replied:
    Hi Sarah, Thank you so much for the lovely review. We hope you have settled into your new home well!

  • Laura Atkins from Uttoxeter on 29/04/2018

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    No damage, everything handled with care

    Jade of Move My Stuff replied:
    Thank you for the review, Laura. We hope you have settled into your new home nicely.

  • Jane Hadfield from Derby on 12/03/2018

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    **12/3/2018: Update from Compare My Move - Mover did not submit any additional comments**

    Jade of Move My Stuff replied:
    Thank you for the feedback, Jane. We hope you have settled into your new home nicely

  • Claire Mulrooney from Tarporley on 13/01/2018

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    3 excellent men all worked well together with minimal stress. Highly recommend this company

    Jade of Move My Stuff replied:
    Thank you so much, Claire.I hope you have settled in well!

  • Mark Wainwright from Stoke-On-Trent on 16/12/2017

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    Excellent service. No problems whatsoever. Staff were very friendly and helpful.

    Jade of Move My Stuff replied:
    Thank you so much, Mark. We hope you have settled into your new home.

  • Matthew Fletcher-Eaton from Derby on 17/11/2017

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    Really good and friendly communication with Bev upfront on the big day. On the day, the gang of four and three vans turned up exactly on time and worked like a chain gang until the job was done, all with good humour, politeness and flexibility throughout. The inevitable stresses of the day were vastly relieved by such a professional and friendly team. I would highly recommend MoveMyStuff to anyone.

    Jade of Move My Stuff replied:
    Thank you so much for the wonderful feedback! I hope you have settled into your new home now. Many Thanks

  • Amy Parrish from Stoke-On-Trent on 22/09/2017

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    Excellent service from start to finish. Would recommend!!

    Jade of Move My Stuff replied:
    Thank you so much for the lovely feedback, Amy! I hope you have settled into your new home well! Many Thanks

  • Paul Adams from Stoke-On-Trent on 23/06/2017

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    The lads were brilliant on the day. Early, fast and had a great work ethic. Never stopped for a break or even lunch. Job done in good time, smiling all day. Looked after all our valuables like they were their own. Highly recommended.

    Jade of Move My Stuff replied:
    Thank you so much for your fantastic feedback, Paul! I hope you have settled into your new home well! Many Thanks

  • Yusuf Ali from Stoke-On-Trent on 23/10/2018

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    Although it was not the cheapest estimate I felt they appeared more professional than the rest I contacted. As a consequence, they were!

    Jade of Move My Stuff replied:
    Thank you very much, Yusuf. We hope you have settled into your new home well! Many Thanks

  • Chris Foulkes from Derby on 19/05/2018

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    Excellent service and very helpful! The guys turned up early on the day, and worked hard throughout. Very friendly and professional throughout

    Jade of Move My Stuff replied:
    Thank you so much for your custom, Chris. I'm glad your day went smoothly. We hope you are settling into your new home well!

  • David Billinge from Uttoxeter on 27/07/2017

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    The overall service and the guys on the two moving days were excellent. They were thoughtful, considerate and helpful.

    Jade of Move My Stuff replied:
    Thank you so much for your wonderful feedback, Mr Billinge. I hope you have settled into your new home well! Many Thanks

  • Marnei Redpath from Stafford on 11/03/2019

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    Customer service - had to chase for reassurance about queries.
    Value for money - excellent, in comparison with other local providers.
    On the Day - I was asked to fill the clothing hangers myself when I was originally informed that this would be done by the removal men, when I could have been getting on with other things. Three medium vans arrived, may have been better with larger vehicles however, the four removal men were cheerful and helpful - which really helped allay the stress of the house move. Overall great value for money.

    Jade of Move My Stuff replied:
    Hi Marnei, Thank you for the review. We don't fill the wardrobe boxes unless the customer has requested a packing job. The larger removal vehicles are dependant on what is available on the day. However the quoted volume is always provided. We hope you have settled into your new home. Many Thanks

  • Symon Hall from Crewe on 18/05/2018

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    Move my stuff have helped me move 3 times to date

    The first 2 they were excellent and completed all removals with a very pleasant and professional team

    I would ensure you both agree on what will and won’t be part of the move and timescales especially when it comes to payment when move is still incomplete

  • Erica from Belper on 10/03/2018

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    The man who gave us a quote was very professional and personal and we felt assured that the service being offered would be the same. The crew who came to do the removal was also very friendly, but some of the packing was haphazard. Nothing was broken, but lots of very heavy boxes ( big boxes with books and then other things, rather than smaller more manageable dedicated book boxes- this meant it was hard for us to move things around in our new house). One table was scratched when trying to move it but MoveMyStuff gave us a small compensation for this and we were happy with the speed in which they dealt with this.

    Jade of Move My Stuff replied:
    Thank you for the review, Erica. We hope you have settled into your new home well.

  • Lisa Daniels from Stoke-On-Trent on 22/09/2018

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    Removal men turned up & refused to remove items despite the items I wanted moving being boxed & ready to go - they trying to charge me for longer than the removal took & I have numerous broken items which they are not willing to replace as without their packing service apparently you're not covered by their insurance - avoid

    Dan Booth of Move My Stuff replied:
    Thank you for your review and I am sorry that Move My Stuff has not met your expectations on this occasion. This move was booked over the phone with a third party agreeing to pay for only a set amount of hours. Upon our teams arrival I was immediately contacted by the team leader expressing his concerns over the unsanitary condition of the property and the fact that the vast majority of the items were not packed. Regardless of this the team decided to complete the move adhering to the set number of hours. The property was a flat on the 10th floor and we were advised prior to booking that a lift would be available. During the move the lift was out of service which undoubtedly made the move a lot more difficult and slowed the whole process down but this was out of our control. It took an hour extra to complete the move with a third additional member of staff, to no extra cost to the customer. As per our trading terms and conditions we do not move items that are not packed correctly and as a packing service was not requested this was not carried out which resulted in unpacked items being left at the property. This move was a product of poor preparation and inadequate information given during the phone survey. I would also like to mention that a month has passed since completing the move and we have still not received a payment.

  • Matt Povey from Stoke-On-Trent on 15/12/2018

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    Left my old house in a mess. Left garden furniture behind despite my instruction to bring everything from the garden. Wanted to charge me extra for disassembly despite it being in my agreement.

    Joel Booth of Move My Stuff replied:
    Dear Mr Povey We are really disappointed that our service fell below your expectations, please except my sincere apologies for this. Please feel free to contact us on 01782 287863 to discuss your complaint as we have not heard anything form you since we completed the move. We always endeavour to resolve any problems quickly and professionally as we know how stressful moving can be.Regarding the mess left at your old property I do have some photos that my team took on the day and the only things or mess left in the property was waste and rubbish and unpacked items. Unfortunately we cannot remove unpacked items or waste / rubbish as this was not part of the removal.Regarding the dismantle and reassembly service we always offer to dismantle standard frame and divan beds free of charge. This is noted on your contract. The bed on your removal was a high sleeper / cabin bed and unfortunately there would be an additional charge for this as it is not classed as a standard bed.Regarding the items left in the garden, I have spoken to the team and they were certain they removed everything you asked, however, if you felt there were additional items we would have happily gone back to complete this for you on the removal day. We do ask that someone remains with the team at the first property to ensure everything has been removed as this avoids any mishaps such as this.Once again, please accept my sincere apologies that you feel the service fell below your requirements and please do not hesitate to contact us to discuss further.

    More Information

    House Removals

    We can help you move across town or across the country. As a family run business based in Stoke-on-Trent, we pride ourselves on our exceptional customer service and affordability for homeowners looking to move house within the UK. We are big enough to cope with house moves of all sizes, but we are small enough to care so we offer that personable service and at competitive prices.

    Packing

    We can supply you with all the professional packing materials you need and at trade price. We can tailor the packing service to suit your needs. We will offer a full or part pack service and we offer a full unpacking service as well, this is designed to give you the time to do everything else involved in moving house, saving you time, stress and effort. 

    Storage

    We are proud to be the best priced personal storage facility in Staffordshire, offering secure, accessible, clean, dry and friendly storage solutions for all your storage needs, on a long or short-term basis. We have the latest alarm and CCTV systems in place for your own security and peace of mind.

    Other Services

    Here at Move My Stuff, we can also offer an end of tenancy cleaning service for your old property or we can clean your new property for you so you can unpack your belongings into a clean property and not have to worry about the cleaning. We also offer a dismantling and assembling service for larger items of furniture.

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