Here at Move My Stuff, we are a long-established, family-run removal company in Stoke-on-Trent that takes pride in making the moving experience as stress-free as possible. Our extensive experience and our dedication and commitment to customer service and satisfaction mean that we will do whatever it takes to ensure that your move goes without a hitch, however big or small the move may be.
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22/01/2023
Review:The team of movers were polite and hardworking. They arrived on time too. The price was high though and lots of add-ons.
Crewe
17/02/2022
Review:The removal men were quick, efficient and polite. There were road works outside our new house but the removal men went out of their way to find a way round. We couldnt fault their work.
Crewe
4/11/2021
Review:Really helpful, everything went smoothly with a great packing service - took a lot of stress out of the day
Crewe
6/12/2020
Review:The removal men where very helpful and made it stress free
Response:
Hi JulieThank you for you positive review, so please it all went well for you, good luck in your new home.Crewe
20/08/2020
Review:Very professional and friendly
Did an excellent job on a hot day
Good to work with a family firm
Would recommendResponse:
Thank you very much, Susan.We hope you settle into your new home.Crewe
3/01/2020
Review:What we expected to be a very stressful
day after leaving our old house after 25 years was actually a great experience thanks to the fab team that arrived from Move My Stuff!!!
Polite, obliging, considerate, hardworking and entertaining sum up Dave, Chris, Steve and Mark. We laughed from the off.
Thank you allResponse:
Thank you so much, Mrs McCandless. We hope you have settled into your new home.Crewe
19/11/2019
Review:Efficient and friendly, both moving staff and office based contacts. One regrettable breakage(table leg) but readily dealt with and reasonable compensation quickly sent.
Response:
Thank you very much for the feedback, Rod. We hope you have settled into your new home.Stoke-On-Trent
27/09/2019
Review:5star - couldna??t have asked for a better service. Hard working and friendly!
Reasonable price and no loop holes.
Have recommended to friends who have equally been as impressed as I wasResponse:
Thank you very much for the lovely review, Victoria. We hope you settle into your new home!Many ThanksCrewe
18/08/2019
Review:good service, good time-keeping, easy to work with
Response:
Thank you for the review, Fred. We hope you settle into your new home.Crewe
9/08/2019
Review:Friendly and efficient,nothing was too much for them.Chris,Larry and Dale made our move a bit easier.
Response:
Thank you for lovely review, Helena. We hope you settle into your new home.Crewe
2/08/2019
Review:The boys did a great job packing up our things. They were efficient and clean and made our move stress free
Response:
Thank you for the positive review, Hannah. We hope you settle into your new home.Crewe
20/07/2019
Review:These guys were great super professional, honestly if you are considering moving dona??t look at these man and van teams they are not nearly as professional, these guys wrapped our valuables and took real care to make sure our move went as stress free as possible, we had a miserable rainy day on our move but the team worked really well to ensure everything went without a hiccup, so thanks guys!. If you are thinking of moving then I would look no further these guys are top drawer..
Response:
Hi ThereMany thanks for your comments. We always try to wrap up all furniture items as standard including sofa covers, mattress covers and TV wrap / covers. This greatly reduces the risk of damages on removals and helps ensure the furniture remains as it was at the end of the move.If you need any further help please do not hesitate to ask. We are also offering a 10% discount to any friends or family of clients we have already moved so please pass our details on to anyone else you may know who is moving.Many thanksStoke-On-Trent
20/07/2019
Review:We cana??t recommend Move My Stuff highly enough! They were absolutely amazing today helping us move to our new home. They even drafted in a second van and team due to a few difficult items and were thoroughly lovely throughout the entire day. Our gentlemen worked so hard and we cana??t thank them enough. If anyone needs to move... this is the company to call!!
Response:
Hi, thanks for your great review, we are glad the removal went smoothly.We often have more than 1 team out in an area and we can use the teams to support each other when required to get the job done as we recognise that moving home is incredibly stressful for all involved!If you need any further help please give us a call.Move My Stuff.Stoke-On-Trent
12/07/2019
Review:The guys were cheerful and efficient and the price was good compared to others too
Response:
Hi there,Many thanks for your positive feedback, we are really pleased that the move went so smoothly.If we can be of any further assistance please do not hesitate to contact me.Stoke-On-Trent
4/07/2019
Review:What a fantastic crew. They worked tirelessly in such hot conditions.
All three guys were good fun, hard working & professional.
I thoroughly recommend Move My Stuff without a second thought.Response:
Thank you for your kind feedback, Malcolm. We hope you settle into your new home.Many ThanksStoke-On-Trent
21/06/2019
Review:the lads arrived at exactly 08:00 as agreed and were polite and efficient.
Response:
Hi George,Thank you for your feedback. We hope you have settled into your new home.Many ThanksStoke-On-Trent
14/06/2019
Review:Communication with the company was excellent and they were very helpful.
On the day we had three guys and two vans and they were helpful, quick and polite.
They made a usually stressful event much more pleasant and wouldn't hesitate to use them again.Response:
Thank you for your kind words, we hope you enjoy your new home and have settled in quickly.Stoke-On-Trent
7/06/2019
Review:just to say what a wonderfull helpful company from start to finish of move very professional staff polite and helpful punctual nothing to much trouble and at a very competitive price highly recommend
Response:
Thank you for the lovely review, Leslie. We hope you have settled into your new home.Many ThanksStoke-On-Trent
1/06/2019
Review:Really good team worked well together very friendly and helpfull couldnt have wished for any better. Would recommend Move My Stuff to anyone. Well done will certsinly use you again if I need removals.
Response:
Thanks for the great review, if there is anything else we can do to help please let me know. Enjoy your new home!Stoke-On-Trent
24/05/2019
Review:After balancing the risk of vehicle hire and moving ourselves we entered the minefield of removal companies; after calling the usual suspects, what a refreshing change to deal with a local company that actually take care and listen to your needs.
From day 1 from the initial enquiry, Joel and the team were keen to ensure that they could meet our requirements, this commenced with meeting an appointment survey time that met with our own busy requirements, followed by a clear and concise all inclusive quotation.
On the house move day, the team were again on time, efficient, communicative and caring in handling all possessions for transportation.
On the move, the good old solicitors/ banks had usual delays of money transfer which resulted in an 1-2hr delay on accessing the property. The team again were patient and understanding and refreshingly true to an all inclusive quotation, no hidden additional costs got added when the move was completed (unlike other companies buried within their quotes!!)
Would I use Move My Stuff again & recommend? absolutely, perfect service, great friendly team - assisting to reduce the stress on the big house move day.
JUST PERFECTResponse:
Hi MartynThanks for the great review, we are glad to hear that your move went well.If there is anything else we can do to help please do not hesitate to contact me.Enjoy your new home!Stoke-On-Trent
12/04/2019
Review:Fantastic service from removal to storage to delivery. Highly recommended!
Response:
Hi Robert,Thank you so much for the kind words. We hope you have settled into your new home!Many thanksStoke-On-Trent
12/04/2019
Review:Fantastic, they made a stressful day a lot less stressful so thank you.
Response:
Hi Sally,Thank you so much. We hope you have settled into your new home!Many thanksStoke-On-Trent
6/04/2019
Review:Brilliant 2 men who were so friendly and down to earth. Very professional. A very stressful and anxious time moving house and they were perfect for the job! Our house was moved in two loads. No task an issue. Disassembled and reassembled our furniture with care. Thank you. Would come back to you again for sure!
Response:
Hi Laura,Thank you for the lovely feedback. We hope you have settled into your new home!Many ThanksStoke-On-Trent
4/04/2019
Review:Excellent service, very flexible when our day/time was delayed
Response:
Hi Edward,Thank you for your kind words. We hope you have settled into your new home!Many ThanksCrewe
25/03/2019
Review:Great service arrived on time and loaded and unloaded very efficiently. Friendly and happy to help
Response:
Hi Lesley,Thank you for the kind words. We hope you have settled into your new home well!Many ThanksStoke-On-Trent
11/03/2019
Review:Customer service - had to chase for reassurance about queries.
Value for money - excellent, in comparison with other local providers.
On the Day - I was asked to fill the clothing hangers myself when I was originally informed that this would be done by the removal men, when I could have been getting on with other things. Three medium vans arrived, may have been better with larger vehicles however, the four removal men were cheerful and helpful - which really helped allay the stress of the house move. Overall great value for money.Response:
Hi Marnei,Thank you for the review. We don't fill the wardrobe boxes unless the customer has requested a packing job. The larger removal vehicles are dependant on what is available on the day. However the quoted volume is always provided.We hope you have settled into your new home.Many ThanksStoke-On-Trent
1/03/2019
Review:Made a stressful day so much better
All workers polite professional and treated our goods as if they were there own
Competitive on price brilliant on serviceResponse:
Thank you so much for the lovely feedback, Barry.We hope you settle into your new home well!Many ThanksStoke-On-Trent
1/03/2019
Review:Steve and Ant , absolutely great can't fault anything. They really helped the day go stress free as possible.. couldn't do enough to help.
Thanks guys.
The Tinsleys & Ralph xResponse:
Hi thereThanks for the great feedback. I am glad to hear the move went well. If we can be of any further help please let me know..ThanksJoelStoke-On-Trent
15/12/2018
Review:Left my old house in a mess. Left garden furniture behind despite my instruction to bring everything from the garden. Wanted to charge me extra for disassembly despite it being in my agreement.
Response:
Dear Mr PoveyWe are really disappointed that our service fell below your expectations, please except my sincere apologies for this. Please feel free to contact us on 01782 287863 to discuss your complaint as we have not heard anything form you since we completed the move. We always endeavour to resolve any problems quickly and professionally as we know how stressful moving can be.Regarding the mess left at your old property I do have some photos that my team took on the day and the only things or mess left in the property was waste and rubbish and unpacked items. Unfortunately we cannot remove unpacked items or waste / rubbish as this was not part of the removal.Regarding the dismantle and reassembly service we always offer to dismantle standard frame and divan beds free of charge. This is noted on your contract. The bed on your removal was a high sleeper / cabin bed and unfortunately there would be an additional charge for this as it is not classed as a standard bed.Regarding the items left in the garden, I have spoken to the team and they were certain they removed everything you asked, however, if you felt there were additional items we would have happily gone back to complete this for you on the removal day. We do ask that someone remains with the team at the first property to ensure everything has been removed as this avoids any mishaps such as this.Once again, please accept my sincere apologies that you feel the service fell below your requirements and please do not hesitate to contact us to discuss further.Crewe
13/12/2018
Review:Move My Stuff have been a great company from start through the move and storage. Good price and people, very professional but also helpful & friendly. Highly Recommended
Response:
Thank you so much, Steve for the lovely feedback. Many ThanksCrewe
29/10/2018
Review:Reliable, professional and would highly recommend them.
Response:
Thank you so much, Anthony. We hope you have settled well!Many ThanksStoke-On-Trent
23/10/2018
Review:Although it was not the cheapest estimate I felt they appeared more professional than the rest I contacted. As a consequence, they were!
Response:
Thank you very much, Yusuf. We hope you have settled into your new home well!Many ThanksStoke-On-Trent
18/10/2018
Review:Very helpful and gave good advice before the day. We had lots of heavy items including woodworking machines but the lads never complained and made the day go perfectly . No complaints.
Response:
Thank you so much for the lovely feedback, Carol. We hope you have settled into your new home well!Many ThanksStoke-On-Trent
22/09/2018
Review:Removal men turned up & refused to remove items despite the items I wanted moving being boxed & ready to go - they trying to charge me for longer than the removal took & I have numerous broken items which they are not willing to replace as without their packing service apparently you're not covered by their insurance - avoid
Response:
Thank you for your review and I am sorry that Move My Stuff has not met your expectations on this occasion. This move was booked over the phone with a third party agreeing to pay for only a set amount of hours. Upon our teams arrival I was immediately contacted by the team leader expressing his concerns over the unsanitary condition of the property and the fact that the vast majority of the items were not packed. Regardless of this the team decided to complete the move adhering to the set number of hours. The property was a flat on the 10th floor and we were advised prior to booking that a lift would be available. During the move the lift was out of service which undoubtedly made the move a lot more difficult and slowed the whole process down but this was out of our control. It took an hour extra to complete the move with a third additional member of staff, to no extra cost to the customer. As per our trading terms and conditions we do not move items that are not packed correctly and as a packing service was not requested this was not carried out which resulted in unpacked items being left at the property. This move was a product of poor preparation and inadequate information given during the phone survey. I would also like to mention that a month has passed since completing the move and we have still not received a payment.Stoke-On-Trent
7/09/2018
Review:The boys were brilliant so helpful couldna??t of done it without them. I would recommend them to everyone
Response:
Hi Tracey,Thank you so much for the kind feedback. We hope you have settled into your new home well!Many ThanksStoke-On-Trent
7/09/2018
Review:Amazing service, thoroughly recommended! Our three 'movers' were Damo, Chris & Ant who I cannot praise high enough and took all the stress out of the day with a terrific sense of humour too which helped lighten the day! Thank very much Bev and team :)
Response:
Hi Neil,Thank you so much for the lovely feedback. We will happily pass this onto the lads. We hope you have settled into your new home well!Stoke-On-Trent
27/08/2018
Review:Really efficient and effective with the move. Both workers were helpful, thoughtful and respectful.
Response:
Hi Jane,Thank you for the kind feedback. We hope you have settled into your new home well.Many ThanksStoke-On-Trent
25/08/2018
Review:The lads worked really hard, went above & beyond. Couldn't have asked for any better.
Response:
Hi Toni,Thank you so much for your kind words. We hope you have settled into your new home well.Many ThanksStoke-On-Trent
17/08/2018
Review:Excellent service - the staff on the day were fantastic and extremely well organised and attentive.
Response:
Hi Andrew,Thank you very much for the wonderful feedback. We hope you have settled into your new home okay.Many ThanksStoke-On-Trent
15/08/2018
Review:Brilliant service I would highly recommend them..Good value for money, very professional, and extremely helpful. Many thanks to Shane and his crew who were outstanding on the day.
Response:
Hi Patricia,Thank you very much for the kind words. We hope you have settled into your new home okay.Many ThanksCrewe
4/08/2018
Review:The men stayed cheerful throughout the day. Respectful and considerate. I would recommend them.
Response:
Hi Eileen,Thank you so much for the review. We hope you have settled into your new home well!Stoke-On-Trent
27/07/2018
Review:Brilliant value. Really personable removal guys. Joel did me a great deal, as we were unexpectedly in storage for 5 weeks.
Response:
Thank you so much for the lovely feedback, Joanne. We hope you have settled into your new home okay, now that you are finally in!Stoke-On-Trent
12/07/2018
Review:I can't say enough good about the company they were so helpful nothing was to much trouble for them they went above and beyond what we expected from them I would recommend them to anyone and will certainly be using them again
Response:
Hi Joan,Thank you for the lovely review. We hope you have settled into your new home well!Crewe
4/07/2018
Review:Move my Stuff gave me a quote that represented excellent value for money, and was much lower than I'd been quoted by other firms. I was a bit sceptical, but thought I would give them a go, and I'm so glad I did! The moving day process was incredibly smooth and the team were great. I moved on one of the hottest days of the year (28 degrees!) and the guys were polite, friendly and helpful from beginning to end, even when carting my heavy boxes of books around. They also secured and protected all my furniture and breakable items to make sure they weren't damaged during the move. I would not hesitate to recommend them to anyone else looking for an excellent removal service.
Response:
Hi Sarah,Thank you so much for the lovely review. We hope you have settled into your new home well!Derby
19/05/2018
Review:Excellent service and very helpful! The guys turned up early on the day, and worked hard throughout. Very friendly and professional throughout
Response:
Thank you so much for your custom, Chris. I'm glad your day went smoothly. We hope you are settling into your new home well!Crewe
18/05/2018
Review:Move my stuff have helped me move 3 times to date
The first 2 they were excellent and completed all removals with a very pleasant and professional team
I would ensure you both agree on what will and wona??t be part of the move and timescales especially when it comes to payment when move is still incompleteStoke-On-Trent
29/04/2018
Review:No damage, everything handled with care
Response:
Thank you for the review, Laura. We hope you have settled into your new home nicely.Derby
12/03/2018
Review:**12/3/2018: Update from Compare My Move - Mover did not submit any additional comments**
Response:
Thank you for the feedback, Jane. We hope you have settled into your new home nicelyDerby
10/03/2018
Review:The man who gave us a quote was very professional and personal and we felt assured that the service being offered would be the same. The crew who came to do the removal was also very friendly, but some of the packing was haphazard. Nothing was broken, but lots of very heavy boxes ( big boxes with books and then other things, rather than smaller more manageable dedicated book boxes- this meant it was hard for us to move things around in our new house). One table was scratched when trying to move it but MoveMyStuff gave us a small compensation for this and we were happy with the speed in which they dealt with this.
Response:
Thank you for the review, Erica. We hope you have settled into your new home well.Crewe
13/01/2018
Review:3 excellent men all worked well together with minimal stress. Highly recommend this company
Response:
Thank you so much, Claire. I hope you have settled in well!Stoke-On-Trent
16/12/2017
Review:Excellent service. No problems whatsoever. Staff were very friendly and helpful.
Response:
Thank you so much, Mark. We hope you have settled into your new home.Derby
17/11/2017
Review:Really good and friendly communication with Bev upfront on the big day. On the day, the gang of four and three vans turned up exactly on time and worked like a chain gang until the job was done, all with good humour, politeness and flexibility throughout. The inevitable stresses of the day were vastly relieved by such a professional and friendly team. I would highly recommend MoveMyStuff to anyone.
Response:
Thank you so much for the wonderful feedback! I hope you have settled into your new home now. Many ThanksStoke-On-Trent
22/09/2017
Review:Excellent service from start to finish. Would recommend!!
Response:
Thank you so much for the lovely feedback, Amy!I hope you have settled into your new home well!Many ThanksStoke-On-Trent
27/07/2017
Review:The overall service and the guys on the two moving days were excellent. They were thoughtful, considerate and helpful.
Response:
Thank you so much for your wonderful feedback, Mr Billinge. I hope you have settled into your new home well!Many ThanksStoke-On-Trent
23/06/2017
Review:The lads were brilliant on the day. Early, fast and had a great work ethic. Never stopped for a break or even lunch. Job done in good time, smiling all day. Looked after all our valuables like they were their own. Highly recommended.
Response:
Thank you so much for your fantastic feedback, Paul! I hope you have settled into your new home well!Many ThanksMore InformationHouse Removals
We can help you move across town or across the country. As a family run business based in Stoke-on-Trent, we pride ourselves on our exceptional customer service and affordability for homeowners looking to move house within the UK. We are big enough to cope with house moves of all sizes, but we are small enough to care so we offer that personable service and at competitive prices.
Packing
We can supply you with all the professional packing materials you need and at trade price. We can tailor the packing service to suit your needs. We will offer a full or part pack service and we offer a full unpacking service as well, this is designed to give you the time to do everything else involved in moving house, saving you time, stress and effort.
Storage
We are proud to be the best priced personal storage facility in Staffordshire, offering secure, accessible, clean and dry storage solutions for all your storage needs, on a long or short-term basis. We have the latest alarm and CCTV systems in place for your own security and peace of mind.
Other Services
Here at Move My Stuff, we can also offer an end of tenancy cleaning service for your old property or we can clean your new property for you so you can unpack your belongings into a clean property and not have to worry about the cleaning. We also offer a dismantling and assembling service for larger items of furniture.
Save Up to 70% on Removal Costs
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