No1 Removals Ltd

No1 Removals Ltd

member since July 2023
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Reviews & Ratings
  • Pushkar



    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:

    Under quoted the competition to gain business and then under estimated size of van or vans needed so unable to fit everything and had to return following day for another trip- after an argument negotiated a cheaper deal for day two. Very messy and stressful. Also did not deliver free packing materials till actual day so charged me extra time. Men worked hard however and were careful with belongings.

    Hope all is okay with you, Mr. Pushkar. We respect your review. First of all, the task required 15 hours. No overnight or after-hours charges were made. We still vividly remember that day when you called the team leader to inquire about what would happen if the project took longer than expected and whether they could stay until late. And we replied, "YES!" As was to be expected, we also requested you to send us a video of the supplies you'll need for packing, but there were other things as well. We provided you with a team of 4 Men and 2 Luton Vans, and various packages with various sets of hours. So you can avail the FREE Packing Materials which cost to at least £500+ . After you finally decided on the package of just 6 hours with a team of 2 Men and a Luton Van, you were glad you did. Additionally, you agreed that the team would provide the packing supplies as part of the package on the day of your move. However, as you are the only person who decides for those possibilities, We gave you a variety of options to choose from and We didn't compel you to do so. Thank you, We hope this has helped to clarify things for you as well. And We have all the proof as what we have agreed.
  • Mina Long-John

    Hemel Hempstead


    Customer Service:
    Value for Money:
    Moving Day:
    Average Rating:

    Amazing. The guys were so professional and were friendly. They were totally trustworthy- I had to go to the new property ahead of them to get the keys, inventory, etc. Would definitely use them again. I have already recommended them to someone I know who will be moving soon.

    Dear Mina, Thank you for your feedback. We really appreciate your 5-star review. We are happy to be able to assist you and look forward to assisting your family with their upcoming move.
    More Information

    Areas Covered

    St-Albans (AL), Enfield (EN), Harrow (HA), Hemel Hempstead (HP), Luton (LU), London North (N), London North West (NW), Stevenage (SG), Watford (WD)

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