Zarax Removals

Zarax Removal Company

Superb
based on 23 reviews
member since April 2022
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Reviews & Ratings
Customer Reviews
  • Coralie

    Cambridge

    5/04/2024

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    Great and affordable company! The communication was fast and clear; the price quoted was fair; everything went well on the packing and moving days. It was fast, all our items were well protected, and the move went very smoothly. I highly recommend this company!

    Response:
    Dear Coralie ,Thank you so much for taking the time to leave us such a glowing review! We are thrilled to hear that you were satisfied with your relocation experience with us at Zarax Removals. Your kind words mean the world to us and serve as motivation for our team to continue delivering exceptional service to every customer we serve. If you ever require our services again in the future or if you have any friends or family in need of a reliable moving company, please don't hesitate to reach out to us...we would be honoured to assist. Thank you once again for choosing us.Warm regards, Zarax Removals Team
  • Liz Wilde

    Peterborough

    28/02/2024

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    A small company full of kind people.No issues with organisation, arrived at the storage company in good time, loaded up and away within 2hr.The guys were great, no messing, fun and did all the hard work.The guys arrived at the destination address in record time, unloaded in good humour.No breakages, my belongings were looked after properly.Excellent quote, high level of interaction.

    Response:
    Dear Liz, I'm writing to thank you for the good review you left for us after your move and it's great to hear that you were pleased with the service you received. I hope you will remember to come back to us in the future. Kind regards, Lucian Zarax Removals
  • Betty

    Cambridge

    12/02/2024

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    Booking our removal with Zarax was very straightforward and the quote was excellent compared to other companies. On moving day, the team arrived on time, introducing themselves politely by name, then asking to be shown around the property. They carried out the removal with efficiency and great care. I was amazed at the strength of the team members and they "went the extra mile" when moving garden items.

    Response:
    Dear Betty,Thank you so much for the lovely review you left for us recently and your comments have been passed to the team.We are glad that using Zarax Removals helped make the whole moving experience on the day a little less stressful!With kind regards, Zarax Removals Team
  • Richard Wardle

    Coventry

    11/01/2024

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    They were SO good, swift process for booking and the packing and moving was fast and no damage whatsoever.

    Response:
    Dear Richard,We are writing to thank you for taking time out to leave such a lovely review for us.We know that moving house can be a stressful business, but we are happy that we were able to make it a little less so.If you ever need us again in the future, we will be happy to help!Best wishes, From all of us here at Zarax Removals
  • John Donlevy

    Northampton

    5/01/2024

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    Fantastic company. Were on time and were quick and careful with all our furniture. Would highly recommend

    Response:
    Hi John, Thank you for taking the time to write this review! I'm glad that you had a positive experience with our service, and we wish you all the best.Best wishes, Lucian Zarax Removals
  • Janet Kennedy

    Peterborough

    30/12/2023

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    Really friendly and efficient people and service. Amazing value for money. Id highly recommend to anyone.

    Response:
    Hi Janet, We are writing to thank you for taking the time and trouble to review us. Receiving this kind of feedback from customers is an excellent way for us to know that we are getting it right. With very kind regards, Zarax Removals Team
  • Alan Bennett

    Peterborough

    25/12/2023

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    From the start dealing with Luc and Danielle the service was excellent. Then on moving day a team of 5 turned up and these guys were fantastic. Can't praise them enough and highly recommended

    Response:
    Hi Alan, I am pleased to hear you were happy with the overall service received and thank you for your kind comments. I will ensure your review is shared with the crew members involved. Thank you for choosing to move with Zarax Removals and all the best in your new home! Kind Regards Zarax Removals Team
  • David Dalrymple

    Coventry

    16/12/2023

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    Zarax removals team helped us move long distance, what could have been very stressful was made easy by the team before the move and during. They were on time, they expertly unpacked and rebuilt our wardrobes I would use this company again without hesitation. Thank you Zarax

    Response:
    Hi David, I'm writing to thank you for the good review you left for us after your move and it's great to hear that you were pleased with the service you received. I hope you will remember to come back to us in the future. Kind regards
  • Andy Wood

    Northampton

    14/08/2023

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    Very courteous, careful and went above and beyond on the day

    Response:
    Hi Andy, Hope you are well... I'm writing to thank you for the good review you left for us after your move and it's great to hear that you were pleased with the service you received. I hope you will remember to come back to us in the future. Kind regards
  • Christine Smith

    Leicester

    16/06/2023

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    Excellent service, it was a difficult move and the guys were patient & methodical, never complained!Would highly recommend

    Response:
    Hi Christine,Thank you very much for your detailed review! I'm really pleased that you had a positive experience with our service. It's great to know that you were left happy with customer service team. I hope that you will continue to use Zarax Removals in future.Thanks again :) Lucian Zarax Removals
  • Elaine Martin

    Leicester

    3/06/2023

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    Both of the removal men were polite, helpful and very efficient.

    Response:
    Dear Elaine, Thanks so much for taking the time to write this great review! I'm glad that you had a positive experience with our service, and we wish you all the best!Best regards, Lucian Zarax Removals
  • Pritesh

    Leicester

    19/05/2023

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    Excellent, would use again!!

    Response:
    Dear Pritesh,We are writing to thank you for taking time out to leave such a lovely review for us.We know that moving house can be a stressful business, but we are happy that we were able to make it a little less so.If you ever need us again in the future, we will be happy to help!Best wishesFrom all of us here at Zarax Removals
  • Elise Hiley

    Leicester

    5/05/2023

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    The team were so efficient and kind, we would really recommend!

    Response:
    Hello Elise, Thank you for taking the time to write this! I'm glad that you had a positive experience with our service, and we wish you all the best. Best wishes, Lucian Zarax Removals
  • Dag Corbett

    Peterborough

    14/04/2023

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    Very helpful, accomodating and efficient. Communicated exactly what would be needed of me and made the whole thing a breeze. Relieved so much stress from the whole event. I cannot fault them, would happily use them again

    Response:
    Hi Dag,I am pleased to hear you were happy with the overall service received and thank you for your kind comments. I will ensure your review is shared with the crew members involved.Thank you for choosing to move with Zarax Removals and all the best in your new home!Kind Regards Zarax Removals Team
  • Clare Green

    Leicester

    13/04/2023

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    What could of been a very stressful day, was made a stress free day thanks to Zarax Removals and Lucian.Would definitely recommend them.

    Response:
    Hi Clare,We are writing to thank you for your review.Receiving this kind of feedback from customers is an excellent way for us to know that we are getting it right.Do remember us the next time you need a removal company, we are always here to help.With best wishes Zarax Removals Team
  • Paul Palmer

    Northampton

    28/03/2023

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    I have to say that these guys seemed professional on their website, seemed ok during a pre move visit, but on the day were cowboys.Just 2 young removal guys with no PPE or clue on how to move a house.I booked the full, pack up , dismantle and reassembly package. I found myself having to lend them tools!. they turned up in two small trucks that looked like old horse transporters. So old that one broke down on the journey.If you need someone cheap for a small local move they will probably be ok. But not much else. For the amount I paid i expected much better. The wife was furious.

    Response:
    Dear Paul,Although we are sorry that you were left dissatisfied with the service you received 2 months ago. Unfortunately, with short notice moves we may have to switch crews and vehicles once you have booked to ensure we can service your job at the time requested. We didn't receive from you and from your wife any complains on the day...actually was very happy as we helped her to hang the curtains and we fixed a few lights for her. Again, we are very sorry to see any bad review as a company we work very hard to please customers . Should you wish to discuss this complaint with us do not hesitate to contact us.Zarax Removals Team
  • Kevin Huck

    Northampton

    22/03/2023

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    Very good service from quote to delivery

    Response:
    Dear Kevin,This is just a quick message to thank you for taking the time to leave a good review for our service.This was much appreciated!With kind regardsEveryone at Zarax Removals
  • L Sheppard

    Northampton

    3/02/2023

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    Absolutely fantastic company. So helpful and efficient from booking to moving day. Could not be happier. Team very polite and hardworking, nothing was too much trouble. Highly recommend them.

    Response:
    Hi Lisa,We are writing to thank you for taking the time and trouble to review us. Receiving this kind of feedback from customers is an excellent way for us to know that we are getting it right.With very kind regards, Zarax Removals Team
  • Tony Hyde

    Leicester

    21/12/2022

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    The guys that moved me were very friendly, incredibly helpful and made the whole experience a lot less stressful. I would highly recommend Zarax Removals

    Response:
    Dear Tony,We are writing to thank you for your review and wish you a prosperous and Happy New Year!Receiving this kind of feedback from customers is an excellent way for us to know that we are getting it right.Do remember us the next time you need a removal company, we are always here to help.With best wishes Zarax Removals Team
  • Graham Broom

    Peterborough

    21/11/2022

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    Lucien and the guys were helpful and efficient. They worked hard from the get go with no long breaks etc. only one glass got broken an I did that! Have recommended then to my daughters who are also moving.

    Response:
    Dear Graham,We are writing to thank you for taking time out to leave such a lovely review for us.We know that moving house can be a stressful business, but we are happy that we were able to make it a little less so.If you ever need us again in the future, we will be happy to help!Best wishesFrom all of us here at Zarax Removals
  • Brad

    Leicester

    26/08/2022

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    Professional, hard working couldnt be happier with the service provided! Value for money also very good!

    Response:
    Hi Brad,I'm writing to thank you for the good review you left for us after your move and it's great to hear that you were pleased with the service you received.I hope you will remember to come back to us in the future.Kind regards, Lucian
  • Andrew Frances

    Leicester

    15/06/2022

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    2 guys moved us they cracked on no messing about were careful with ours tuff.they worked really hard were polite .would use again

    Response:
    Hi Andrew,Thank you for taking the time to write this! I'm glad that you had a positive experience with our service, and we wish you all the best.Best wishes, Lucian Zarax Removals
  • Bobo

    Northampton

    2/05/2022

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    An Excellent service. We have used this company twice and have been completely satisfied on each occasion. The first being a long distance move on a snowy and icy day in December. The team were outstanding. Extremely helpful and polite and despite the weather conditions completed the job within the estimated time. Would highly recommend Zarax Removals who were also very helpful and understanding

    Response:
    Hello Mr Bobo,Thank you very much for your detailed review! I'm really pleased that you had a second positive experience with our service. It's great to know that you were left happy with customer service team. I hope that you will continue to use Zarax Removals in future. Thanks again :)Lucian Zarax Removals
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