Mr Nice Removals

Mr Nice Removals

Superb
based on 31 reviews
member since February 2021
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Reviews & Ratings
Customer Reviews
  • Helen

    Derby

    18/04/2024

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    The service was excellent, everything went very smoothly.

    Response:
    Hi Helen, Thank you for your review! Best regards, From the team.
  • Adrian Morgan

    Nottingham

    10/04/2024

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    Great service from the team. Made the move a stress free experience.Nothing was too much trouble.Would definitely recommend.

    Response:
    Hi Adrian,Thank you for leaving us your review! We are happy to know that, you are pleased with the service received.Best regards, From the team.
  • Rebecca Colclough

    Nottingham

    19/03/2024

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    These guys took a lot of the stress out of the moving day away. Friendly, professional, listened to what we wanted and all at a fair price. Would definitely recommend them. Very happy with our service.

    Response:
    Thank you for using us Rebecca. Best regrads from the team!
  • Stephen Dargay

    Nottingham

    13/03/2024

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    Very nice friendly people, pleasant, good vibes. Very efficient, reliable, and professional. They certainly do what they say on the tin. Top notch, yes, top of the crop indeed I would say. Based on my excellent experience I can confidently recommend them anytime. I was very impressed. Everything went very smoothly, stress free. Their experience and skill shows. You can relax knowing your stuff is in good hands.

    Response:
    Hi Stephen,Thank you for leaving us this kind review, its greatly appreciated by the team. We're pleased to know you are happy with the service recieved.Best wishes in your new home, Kind regards, From the team.
  • Ian Ditchfield

    Derby

    19/10/2023

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    I can honestly say that Mr Nice were wonderful. They were reassuring when they arrived and took over completely in an efficient manner. The Team, led by Sebastian were friendly, helpful and polite.I would not hesitate to recommend them to anyone who is moving.Thank you Mr and Mrs Nice - you are the best !!!

    Response:
    Dear Ian, Thank you for taking the time out to leave us your feedback. So pleased, to hear that you are happy with the service received. Best regards from our team!
  • Care

    Nottingham

    2/09/2023

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    The team was really professional and efficient. Communication was excellent leading up to move day. They made the stressful experience of moving house so much more manageable.

    Response:
    Hi Care,Thank you for your review, it's greatly appreciated. Best wishes in your new home!Kind regards from the team.
  • Helen Lewis

    Nottingham

    9/08/2023

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    Totally reliable, very helpful. Worked as a team and all professional. Maybe bed me from Nottingham to Harrogate.Would definitely recommended Mr Nice if I had to do another move.

    Response:
    Dear Helen,Thank you for taking the time out to leave us your feedback. Best wishes in your new home.Kind regards from the team.
  • Junior Charlesworth

    Nottingham

    31/07/2023

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    Professional helpful went over and above fixing issues along the way.Fantastic service a credit to the industry

    Response:
    Dear Junior, This review means a lot to our team, as we strive to provide and maintain an excellent quality of service to our customers. Thank you! Best wishes, From our team.
  • M Dunne

    Derby

    23/06/2023

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    We were happy with the service. We ended up with more stuff than expected and we were able to sort it out with them quickly and satisfactorily for both us and them. They worked so hard on the day. Recommended

    Response:
    Mrs Dunne, Thank you so much for leaving us your feedback, its greatly appreciated. Best regards, From our team!
  • Lindsay

    Sheffield

    15/04/2023

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    Friendly efficient moving day. I would have given 5* however, 2 days after I moved I found that 1 of my tv screens had been broken finger prints still present. I contacted Mr Nice via WhatsApp, ended up having to go through email as the message was read with no reply. After a couple of emails and calls I was told to buy 1 off Facebook marketplace and they wouldnt admit liability. People, check your tv screens before removal men leave and dont sign the paperwork until you checked everything

    Response:
    Hi Lindsay, Thank you for leaving us your feedback. After a full investigation we are confident the fault is not ours . Our trained staff never handle televisions from the screen surface, protective covers were used. No goods were damaged in transit. Our company are always happy to take responsibility and compensate our clients, on the rare occasion that damage may have been caused to their goods. We sincerely apologises for the slower response time on Whatsapp during a busy period. Our main line of communication is email, telephone. Our terms and conditions request a list of higher valued items, to the value of £500.00 or above for insurance purposes, which wasn't summited by yourself. Despite the above we still offered you two options of a goodwill gesture which was declined. Our company never avoid responsibility and have a great track record of resloving any issues to our clients satisfaction. As a company we are disappointed this hasn't been the case for you. We encourage our clients to check their goods before signing the declaration form, at the end of their move. We have used this feedback to implement an improved system moving forward. Kindest regards from the team.
  • Maureen Holder

    Sheffield

    13/04/2023

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    I have moved many times and this move compares very well with the others. Sebastian was very polite and accommodating and his crew were very willing and polite. I certainly recommend Mr Big

    Response:
    Maureen, thank you for taking the time to leave us your feedback. It's greatly appreciated. Best wishes from the team!
  • India James

    Nottingham

    27/02/2023

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    Really great! Quote was competitive and they were good on the day, thanks!

    Response:
    Thank you! ?
  • Joanne

    Nottingham

    24/02/2023

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    All staff were lovely. I was gobsmacked that literally 30 seconds after my quotes arrived in my inbox, Mr Nice was calling me. His business partner emailed me a quote and we agreed a day and time, with nothing being too much trouble. I was expecting a quick courtesy call the day before to check all on track, but this didn't happen. I contacted Mr Nice and got a response a few hours later to say all on track. A couple of really lovely chaps arrived for moving day but appeared to think we were going to a different address in a different county, having got a call the night before asking them to do a long distance job. We had a laugh about it and the guys were brilliant. I do wonder if I hadn't contacted the company the night before whether the move would've taken place. Hopefully this was just a one-off!

  • Jon Coutts-Walker

    Nottingham

    29/06/2022

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    We had a very stressful move thanks to the solicitors who decided to exchange and complete on the same day. We had already been waiting ages to move so took the risk with reassure that it would definitely happen. Had it not been for Sebastian and Kyle moving us on the say I think I would have gone crazy. They where both professional, friendly, calming great guys who work so so hard. They know what they are doing and just get on with it. Sebastian seems to have a solution for almost any problem should they arise. I would 100% whole heartedly recommend them to you. If I ever move again I know who I'm calling. Thank you to both of you for getting us in our new home without causing us any more delay and problems.

    Response:
    Hi Jon,Thank you very much for this kind review. It's always nice to know, our customers are happy with the service recieved. We wish you well in your new home!Best regards, From the team
  • Gavin Casizzi

    Nottingham

    24/06/2022

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    Really good service and were so helpful in finding a 2nd van at such short notice, highly recommend

    Response:
    Hi Gavin, We really appreciate your review! Best regards, From the team
  • Joshua Pritchard

    Derby

    24/06/2022

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    Me and my partner moved from Derby to St Helens with Mr Nice Removals and they are by far the best removals company I've ever used. Absolutely tireless and a great laugh throughout the whole process. Gave them the keys to the new house while we tied up some loose ends and they'd basically unloaded all of the van into the house by the time we managed to get there (into all the right rooms might I add!) Honestly some of the most genuine movers around, happy to help with anything that needs to be done, and at the best price around as well!

    Response:
    Hi Joshua,We really enjoyed moving you into your new home. Your review is greatly apprciated and we're pleased to know that, you are happy with the service you recieved.Best regards, From the team!
  • Bob Forsyth

    Nottingham

    24/05/2022

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    Very professional company who bent over backwards to make the move calm and collected.Would highly recommend

  • Steven Allen

    Nottingham

    20/05/2022

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    Fantastic service- helpful from start to finish. Can't fault them at all!

    Response:
    Hi Steven,Thank you for taking the time out, to leave us your feedback. We are happy to hear that, you are pleased with the service received.Best regards, From the team!
  • Sam Gadd

    Derby

    11/04/2022

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    Very good, solved all problems, great guys

    Response:
    Hi Sam, We really appreciate your review! Best regards, From the team.
  • Laura Ewart

    Nottingham

    10/01/2022

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    Brilliant customer service. Mr Nice Removals fitted us in at short notice just a few days before Christmas. The two removal people were very friendly during a very stressful day.

    Response:
    Hi Laura, I hope you are settling in well in your new home. Thank you for taking the time out, to leave us your review. We are pleased to hear that, you are happy with the service recieved. Best regards, From the team.
  • Carol Tucker

    Derby

    1/01/2022

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    Very professional and great communication from the start. Kyle and Scott the removal guys were very respectful of myself and my belongings. Would definitely use again and happily recommend.

    Response:
    Hi Carol,Thank you for taking the time out, to leave us a review. We are pleased to hear that, you are happy with the service received.Happy New Year & Best wishes from the team!
  • Rebecca Kemp

    Derby

    30/12/2021

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    Fantastic guys!!! So helpful and hard working. Nothing was too much bother and everything was done with a smile. I would highly recommend them to anyone! Thank you for making the move so smooth!

    Response:
    Hi Rebecca,Thank you for leaving us your review. We are pleased to hear that, you are satisfied with the service received.Best regards from the team. Wishing you a Happy New year!
  • Carol Chignell

    Nottingham

    16/12/2021

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    Extremely professional, couldnt do enough for you. Wouldnt hesitate to use them again. Thanks guys

    Response:
    Hello Carol,Thank you for leaving us your review.Best wishes & Happy Christmas from the team.
  • Stewart

    Nottingham

    28/11/2021

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    Excellent service, polite friendly staff and very efficient. Communication was good and they are fast, really know what they are doing. I wont hesitate to recommend these guys.

  • David Grieve

    Derby

    13/11/2021

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    They were incredibly helpful and professional. Removed the stress. Brilliant !

    Response:
    Hi David,Thank you very much for this review!Best regards,From the team
  • Adam Timberley

    Nottingham

    16/10/2021

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    This company are brilliant. They made everything so easy and took customer service to another level. We moved from Nottingham to Taunton and I am so glad I asked Mr Nice to help us. I would recommend them and use them for another move anytime.

    Response:
    Hi Adam,Thank you for taking the time out, to leave us your feedback.We really appreicate it! and wish you all the best in your new home.Best regards,From the team
  • Dorita Jones

    Nottingham

    1/09/2021

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    I would highly recommend Mr Nice Removals. Excellent communication, excellent service. Nothing was too much trouble. Reasonable price.

    Response:
    Hi Dorita, Thank you for your feed back. It's greatly appreciated!Best wishes, From the team.
  • Vasileios

    Derby

    26/07/2021

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    It is an excellent company, professional people, caring and polite. Definitely worth hiring!

    Response:
    Vasileios, Thank you for your kind review!Best regards from the team.
  • Vasa

    Derby

    17/07/2021

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    Yes, I purchased the package and moving options. Both services were professional and went above and beyond their services. The packaging team were considerate so as to not to wake our baby up. The same with the moving guys whom after climbing 2 floors did not make a sound to wake our baby on moving day. They helped us in every opportunity and made it easier. There were hiccups due to communication but that was immediately resolved.

    Response:
    Thank you for taking the time to leave us your feedback, this is greatly appreicated and we are glad to hear that, you are pleased with the service you recieved.Best regards,From the team!
  • Karen Malan

    Nottingham

    16/06/2021

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    I highly recommend Mr.Nice Guy removals. The customer services was outstanding, I couldn't fault it at all. The men who packed worked quickly and arrived at my new house only a few minutes after me. They were extremely helpful in moving furniture around and went above and beyond what I expected. I'm an extremely satisfied customer!

    Response:
    We really appreciate your feedback and we are happy to hear, that you are satisfied with the service provided.Best wishes in your new home!Kind regards,From the team
  • Casey Ranby

    Nottingham

    14/05/2021

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    Mr Nice really loves upto his name! Couldn't be happier with the service provided. Professional, efficient and affordable. Would recommend them to anyone.

    Response:
    Casey, thank you for taking the time out to leave a review on our service.This is greatly appreciated and the team wish you well in your new home!Best reagrds,Mr Nice Removals Ltd
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    Areas Covered

    Derby (DE), Nottingham (NG)

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