BlueSky Relocation Limited

Blue Sky Relocation Ltd

Superb
based on 48 reviews
member since March 2020
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Reviews & Ratings
Customer Reviews
  • Cameron

    Southampton

    5/05/2022

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    Friendly people, did their job taking down and rebuilding furniture and moving it all where it needs to go.It was a little bit on the pricier side compared to some others, but the flexibility as well as the furniture construction was worth it for the peace of mind.With two 3.5t vans and a 30 minute travel time between houses, the time spent was 8.30am - 2pm.

  • Ann Nardecchia

    Watford

    9/04/2022

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    Excellent Service. Laura was very helpful and patient when my moving date kept changing. The guys who did the move were punctual, accommodating, professional and courteous. I would definitely recommend them and would use them again myself.

  • Sian Aceto

    Slough

    17/03/2022

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    Absolutely fantastic, from start to finish. The customer service was faultless and the guys on the day very professional, friendly, and efficient. Would recommend without hesitation.

  • Rebecca Rye

    Reading

    21/02/2022

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    Was very impressed with this company as they did a couple of moves for me. Very helpful and organised. Made the moves very easy for me. Would definitely recommend them to anyone who is moving.

  • Keeley

    Southampton

    14/02/2022

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    Polite, efficient, clean and well organised. Initial quote procedure also very good.

  • Pamela Harvey

    Reading

    10/01/2022

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    Excellent !Nothing was too much trouble , excellent pricing and excellent customer service. We didn't move as it fell through but when we do move we will be definitely using this company without a doubt.

  • Aquil Sayers

    Harrow

    8/01/2022

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    To be honest, as stressful as moving is they did everything they could to accommodate our needs. I was very impressed and would not hesitate to use them again in the future. The lady in the office went above and beyond-she was absolutely excellent.

  • Adrian Ball

    Guildford

    11/12/2021

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    From the outset they provided an excellant service. From the general enquiry to the date of removal.

  • Emma Walker

    Guildford

    8/12/2021

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    Laura was outstanding always helpful, professional and attentive, answering questions quickly and with clarity. We were absolutely delighted with the service for both packing and removing. The team took great care and went above and beyond to make the move as stress free as possible. We had no breakages and everything was left where we wanted it. We also had a lot of fun (yes on moving day!) with nice conversations with all of the team. Thanks so much!

  • Simon Ward

    Guildford

    28/10/2021

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    Very friendly company to deal with, flexible with dates etc. On the day the team were very hard working and easy to work with. They got the move done with time to spare. Very recommended.

  • Sarah Fleming

    Reading

    20/08/2021

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    Amazing amazing company. Such good communication, really easy to book. They made a stressful day so stress-free. The men were happy to go to two locations, they loaded the van quickly and carefully. We will be using them again shortly for part 2 of our move despite that part being so much further away than the initial move because I wouldnt now trust anyone else. Thank you for being so wonderful!

  • Chris Hammond

    Reading

    6/08/2021

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    Absolutely fantastic service from start to finish. Thank you Laura. Ive moved lots of times and BlueSky bring something very special to the party! Your choice of mover will determine so many important factors - Im a fusspot for attention to detail, courtesy and professionalism and I was delighted at every step. Superb pre-move organization and the guys on the day were thoughtful, pleasant to be around, speedy and efficient. Thank you BlueSky.

  • Dan Ferritto

    Twickenham

    29/05/2021

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    Fantastic job up a lot of stairs

  • Emmalene Neath

    Guildford

    13/05/2021

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    Can't recommend these people enough. Laura was fantastic and so helpful and the team that arrived was amazing. How they got everything into the van and then my storage unit was packed to perfection. They made a stressful day a pleasure.

  • Granus Hove

    Watford

    14/04/2021

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    Very good and friendly staff, easy to talk to. They are very fast and packing my goods well.

  • Pete Doherty Pete

    Slough

    12/04/2021

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    This company can't do enough for you, the removal guys were absolutely brilliant nothing was too much for them, moved us 206 miles!. There terms are great, no cancellation fee no extra charges, if you're lucky enough to book them rest assured you'll be happy ( it takes the pressure off!).

  • Michael Newman

    Twickenham

    9/04/2021

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    Excellent service made our life that much easier on a very stressful day

  • Stephen Elliott

    Reading

    29/03/2021

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    They have been amazing. Great service, very prompt and polite. So careful with all our things. I cannot recommend them more..

  • Vanessa Saunders

    Guildford

    27/03/2021

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    Really good from beginning to moving day, really helpful office staff, removal staff quick and efficient, lovely staff all round

  • Annaliese

    Guildford

    27/03/2021

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    The team was brilliant. Experienced friendly and helpful. Our previous move was a nightmare experience and Blue sky was like a breath of fresh air. Highly recommended

  • Mat Karim

    Reading

    1/03/2021

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    I moved from Berkshire to near the Peak District. A big move as you can imagine and I was really nervous as I hadn't moved house in 20 years. What can I say...Blue Sky Removals were fantastic. I dealt with Laura who was absolutely the best most professional person I have dealt with in a long time. Next was the actual move and again I was worried if the movers would look after my belongings. They were amazing. Careful, strong and efficient. They placed all my furniture exactly where I wanted it in the new house. From start to finish an amazing experience for my family and I. Thank you Laura!!!

  • Tracey Farrant

    Slough

    19/02/2021

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    Great experience with BlueSky! Laura was amazing and nothing was too much trouble. On the day the guys were quick efficient and respectful! Dismantled and rebuilt 3 beds. Opened windows in every room they went into as per the guidelines and wore masks. What was expected to be a stressful day went very smoothly even in -2 degrees! Out thanks to the team.

  • Paul Jones

    Reading

    16/02/2021

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    Right from the get go, Laura and the removal team were brilliant. Very swift, friendly and careful which is all you can ask for.

  • Angela Sharman

    Slough

    12/02/2021

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    Brilliant service, would highly recommend.

  • Hils Curtis

    Reading

    2/02/2021

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    The packing and removal guys were extremely hard working and went the extra mile for me which was really appreciated.
    They were also polite and professional.

    I chose this company because I had a good rapport with Laura (booking representative) - she was easy to talk to, explained everything in detail and happy to answer all my questions.

    I would highly recommend BlueSky Relocation

  • Sarah Mannouch

    Southampton

    30/12/2020

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    Extremely impressed with the whole process! Moving into a new build, it wasn't until ~10 days before that I knew my moving date. With it being such short notice I was pretty stressed about not being able to get it sorted, but Laura was amazing and sorted everything super quickly a??i,? completely understand now why she has a trustpilot fan club! On moving day, the team worked really hard and made the whole process seem effortless (especially considering I was 6th floor & lift was broken..). Everything was packed carefully with wrap & blankets they provided. Would recommend these guys to anyone! Amazing service

  • Tracey Greenwood

    Guildford

    16/11/2020

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    Could not fault them. Excellent communication throughout. Arrived on time. Worked flat out. No breakages. Would 100% recommend with confidence that you will get an excellent service all round

  • Chris Cheung

    Harrow

    13/11/2020

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    Excellent firm to handle your removal needs..
    And I would like to say the team we had were marvellous! Couldna??t have been any better. They were courteous, patient and thorough. Special shout out to Laura who handled my order from quotation to finish, providing the best possible service. Highly recommended

  • Oliver Somers

    Slough

    13/11/2020

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    Extremely quick to respond, flexible and friendly, would use again!

  • Nicolette Lennox

    Guildford

    14/10/2020

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    Bluesky, you guys were amazing. They organised the whole move from a 4 bedroom house including disassemble and reassembled furniture.

    They arrived early with a friendly and polite manor. They were professional and approached the whole job with a real team spirit and good humour. We really can't praise the lads enough.

    A++++ We would used them again and recommend to everyone.

  • Joel Richards

    Guildford

    7/10/2020

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    Couldn't recommend this company highly enough!
    Laura was great and her communication and customer service was faultless.
    The moving team on the day were friendly, professional and worked incredibly hard.

  • Lydia Nutt

    London West

    6/10/2020

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    These guys were great from start to finish. We had a horrendous house buying process, from start to finish, and these guys were one of the best bits. Would fully recomend and will be using them again. Laura was so helpful and reassuring during such a stressful time.
    Thanks again!

    Response:
    Hi Lydia,Thank you for your kind words and excellent feedback.You are welcome!I am glad you are so happy with us, it was a pleasure to move you.We try our best to please our customers and make it as stress free as possible so I am happy that we achieved this for you.I hope you have settled into your new home now.Best of luck,
  • Vic Reynolds

    Twickenham

    2/10/2020

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    Laura was so lovely to deal with, she really helped me out throughout the process, even though my dates were really unstable. Laura went over and above to make my move possible, and I can't thank you enough. I would thoroughly recommend this company.

    Thanks BlueSky!

    Response:
    Hi Vic,Thank you for your lovely review, it is much appreciated.I am so happy we are finally able to move you after all the ups and downs along the way.It has been a pleasure and I am glad you have felt supported and looked after by us.We are delighted to be moving you next week and we are looking forward to it.Speak to you soon,
  • Claire

    Twickenham

    16/04/2022

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    Amazing from the outset - Pamela communicated with me at all times - even when Id WhatsApp silly questions on a Sunday. Brilliant customer service and she helped us so much along the way. After a misunderstanding on the moving day with assembly etc. I got in touch with Pamela who went out of her way to help us; the moving team then helped us put as much furniture back together! Very helpful!Loved them, would totally recommend.

  • Ben Johnson

    Guildford

    28/12/2021

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    Found Laura really helpful and personable to deal with. Best value movers I found. Good move on the day with our stuff well protected by the team. Only negative was we were given an 8-9 slot for the team to arrive with the van and they didn't arrive until 10.

  • Julie Hicks

    Slough

    7/07/2021

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    Excellent service. Courteous and efficient. I would definitely recommend them!

  • Matt Roper

    Guildford

    5/03/2021

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    Some of the best customer service I have ever received. Took the time the listen to and adapted quickly to my changing requirements. In the end they recommended a smaller lorry which saved me A?A?A?. On the day the movers were punctional, polite and clean. They wrapped and disassembled where necessary and reassembled without a problem. Was more than happy with the service received and would recommend for your removal needs.

  • Simon Chevassut

    Guildford

    26/11/2021

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    Blue Sky were professional, friendly and made moving relatively stress free. There were one or two issues however these were addressed immediately by the efficient and helpful customer service team, so we would definitely recommend Blue Sky.

  • Anne Bushrod

    Slough

    19/01/2021

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    All went very smoothly. No issues

  • Michael Simmonds

    Reading

    15/12/2020

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    they described themselves as a 'white glove' removal service but there was no sign of this and it seemed a lot of money for what we got

  • Samantha Garner

    Hemel Hempstead

    28/12/2020

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    It was a last minute arrangement and the company were able to provide the removal service I needed. The guys were very friendly and efficient, and got the job done. I would have given 5 stars but there were a couple of issues.

    The first was that they didna??t take extra care moving some items and cause a bit of damage to them. Eg a glass door in a wooden cabinet wasna??t taped across so this fell open when moving into the new home. This pulled the hinge out of the frame and now equites a repair. They should have took more precautions for these items.

    The second was that despite boxes being labelled a lot were just put in the garage or in the nearest room. This caused us extra stress later when looking for certain boxes.

    But despite this, I was still happy overall. My issues can be resolved for future customers if they refine their service.

  • Nicole Rombwe

    Southampton

    15/04/2022

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    Pamela at blueSky was very friendly,professional,very responsive.I changed my moving date quite a few times and they were very happy to change it at no extra cost.Pamela made the moving process so easy.I would highly recommend

  • Fernanda

    Reading

    8/05/2021

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    We chose this company because it had a great first impression: they called me right away after I asked for a quote had a good price, compared to the others.

    However, we had a few issues on the moving day. The crew arrived in time and was really friendly. But we felt that they were not very careful with our furniture and boxes. Ia??ve moved a lot on the past 5 years and my furniture was never damage. This time, we got a lot of small damages. The were also not careful with the fragile boxes. And they even left before assembling one of our furnitures. We had to call them to come back. In summary, our feeling was that they were rushing to finish the job quickly which made them not pay proper attention to what they were carrying

  • Ulrike

    Reading

    16/07/2021

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    Overall Bluesky got the job done. There was excellent communication by Laura upfront which gave me a lot of confidence with the company. On the actual moving days it seems the team wasnt fully briefed (everything needed to be packed and loaded on one day) as they seemed to think they will come back the following day to finish packing. However this had been discussed prior to moving days. Eventually they did finish everything on the same day (took them over nine hours) but it seemed begrudgingly. This being said, they forgot to pack a few things (they dont seem to check spaces behind doors), which I needed to come back for.Delivery of my things and re-assembly of my furniture went without a hitch and was very pleasant.Summarized: it was far from perfect, but still less hassle than if I had tried to pack and move everything by myself. Whenever I move next and whichever removal company I will use, I will check everything with the team on the day and not assume they have received all communications that happened upfront

  • Seden Grippon

    Twickenham

    29/09/2020

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    The movers were extremely unprofessional. There was no team leader, they left dents in the walls. They left their rubbish in the house. They didn't move all items. I would not recommend this company.

    Response:
    Hi Seden,I am glad you were happy with our customer service.I apologise that we didn't take your fridge which was full of refrigerated items. However, it is clearly stated on our terms and conditions that we are not allowed to refrigerated food or drink and our terms and conditions are posted on our website.Even though that wasn't our fault, we still offered to come back the next day to take the fridge if it was empty and any other items you wanted us to take but you declined our offer and said it would be fine to take it in your car and everything was smoothed over.I understand that moving home is stressful but you were happy on the day of the move and with our service until you discovered we hadn't moved the fridge and a few plants.I hope you have settled into your new home now.
  • Sarah

    Watford

    26/12/2020

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    Rushed
    Rude
    Bad service, I dona??t recomend

  • Rishi Ruparelia

    Harrow

    19/01/2022

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    Amateur operation. Didn't provide enough van space for my move. I was assured we would be out of my old house by 1230pm and this was actually 830 pm by the time I handed the keys to my buyer. A slapstick operation, would have probably done better packing and moving myself.

  • Justin Dibben

    Harrow

    31/08/2020

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    They turned up to pack without any tape guns or tape and I had to go and buy them and then never got them back, they used temporary labour who did not have a clue on how to pack anything but most importantly they damaged our television and then refused to pay for it.
    Under no circumstances use this company unless you want bad service and broken items.

    Response:
    Hi Justin,Thank you for your feedback.I apologise if you feel like you had a bad experience with us, but I feel it is important for our readers to get both sides of the story.When I spoke to you on the day of packing and the day of the move, you were extremely happy with our service and praised our removal men. In addition to this, you also texted me afterwards asking me where you could leave a glowing review for us.We took extra care with your TV and one of our men even had it safely wrapped up with bubble wrap etc and kept it on his lap throughout the journey to ensure it was protected from damage.You signed a job sheet to say there was no damage and we made sure to check the TV as it is a fragile item and saw that there was no damage to it whatsoever.Insurance claims are valid for 7 days. On the 7th day after the move, you claimed we broke your TV after admitting to having it mounted onto the wall by someone else in between the move date and the 7th day.We knew the person who mounted the TV to wall damaged it, so we refused to pay for your TV as we knew we were not responsible for any damage. When we make a mistake, we own up to it and compensate customers fairly as we understand that mistakes do happen.It was only after this, that you posted your review.With the greatest respect, please consider whether you think it's fair to leave this review up.
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    Areas Covered

    Guildford (GU), Harrow (HA), Hemel Hempstead (HP), Kingston-upon-Thames (KT), Oxford (OX), Reading (RG), Redhill (RH), Slough (SL), Southampton (SO), Salisbury (SP), Twickenham (TW), Southall (UB), Watford (WD)

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