The team at Brisk Removals were fantastic to deal with and the move went smoothly. Everything was moved in an efficient and professional manner, taking all furniture apart and then putting it all back together.They made our move very pleasant from start to finish.
Brisk Removals provided an excellent service. The guys turned up exactly on time and very efficiently got the vans loaded taking good care when dismantling our furniture. They were very well mannered and respectful to my family and I and would certainly use them again next time we move.
Five ⭐️⭐️⭐️⭐️⭐️ service from beginning to end.
Professional, friendly, speedy and reliable. Will definitely use their services without hesitation in future.
The removal team were very efficient and packed everything well. They were also very friendly and unpacked very quickly at the destination. I was very satisfied with the service and would certainly highly recommend Brisk Removals.
Would like to pass my thanks and gratitude to Muaz and the team who completed a successful move from our property to storage and then from storage back to our new property.
No items were misplaced and all furniture was unassembled and put back together perfectly. On both days the team were extremely punctual (arrived at the new property before me!), professional and courteous and our house move would not be successful without the team.
I would not hesitate to use Brisk again or recommend to others!
The team of two were simply great.
I was so impressed by the Brisk service, both before and on the moving day. They were so flexible, friendly and generally the best moving service we've had (and we have moved a LOT!)
They were all brilliant. I couldn’t have done it without them. They went over and above the call of duty.
Great team. Nothing too much trouble on the day and a very competitive price. Would recommend them without reservation.
I moved just over 200 miles and Muaz and his team worked unbelievably hard to get the job done as fast and efficiently as possible. The removal guys took great care of my things and I haven’t found a single item damaged. It was a difficult move because I ended up taking more than planned and the journey took even longer than expected. However I have to say that every one of the 8 man team remained pleasant, friendly, courteous and professional throughout. Frankly I was blown away by the work ethic of this team. It was a really, really tough job for them and never was I made to feel like it was a nuisance for them. They worked tirelessly until the job was done - late into the night, with not a single complaint! My fragile items were handled with great care as well, which was great. In terms of value for money I would say Brisk removals were excellent as well. I would use them again and highly recommend them during what can be a very difficult time. I believe in treating people with respect and that’s how they certainly treated me. A star star for these guys all the way. Thank you Muaz and the guys for a great move.
Great service from start to finish. I cant thank the team enough, moving home can be a stressfull time Briskmove made the whole process so much easier.
Brisk Removals did a fantastic job, very efficient and professional.
It was without doubt one of the best move service I have ever experienced.
Will definitely refer you to anyone of my friend if they are looking to move.
Look forward to receiving similar service in a couple of years.
absolutely fantastic service..very polite and nice..very efficient and friendly. would highly recommend them...made the whole process stress free!
I cannot recommend these guys enough. They stepped in at the last minute for a move from London to the North of Scotland after a previous company let us down and were excellent. They were professional and courteous and were very efficient and careful with our belongings. They turned up on time and worked very hard to pack and load the lorry on time. The move went very smoothly and Muaz and his team removed as much stress as possible. I would thoroughly recommend them to anyone moving.
Extremely clear & professional assessment when booking .
Removal date was a pending one due to Solicitors but between us we managed to pull it all together.
The Removal men were very respectful especially under stress.
Very easy to deal with and great staff, thoroughly enjoyable day. Thank you
This was a two day move of full house and garage contents including bulky/heavy gym equipment. Everything that Brisk did from the original site visit and initial quotation, a subsequent rescheduling of the move day, and then the move itself was top notch. All of the personnel were polite and courteous and took great care of all of the goods. It couldn’t have gone any better.
Found Brisk through a comparison site. One of three. They were quick to respond and after a brief phone call, a convenient visit time was arranged. Muaz arrived dead on time, wore shoe covers without asking, did a detailed survey, and within a day had a professional quote emailed through. In total I received 18 quotes from various comparison sites and calls. Brisk was not the cheapest but in the lower end, with a professional and quality approach that bred confidence. After a quick phone call to discuss specifics we finalised on a good price.
On the packing day Zoltan and one of his team arrived, introduced themselves and set about at great pace but with careful skill, packing the house efficiently. The following day ( moving day ) Zoltan returned with more of his team. They worked hard and diligently, from 9am through to 930pm. We had one really heavy and difficult sofa bed, we wanted on the top floor, which without, Zoltan's determination ( and good spatial awareness ), wouldn't have happened.
My summary is that the company is good value for money, but not the cheapest, the team were skilled, efficiently and friendly and the startup company has a great future ahead.
Muaz was very helpful in assessing and providing the quote. All the packing material we're delivered before moving date as agreed. on moving date the team came in exactly at 8AM, were professional and skilled in dismantling the furniture. They took extreme care of not only the moving goods but also of the home, so that there was no damage to floor, landing, stairs etc. Thanks a lot Brisk Removals and thank you Zoltan. You made what would have been a stressful day a relaxed and happy move
The guys at Brisk removals did a great job moving us from London to Glasgow. Muaz was very professional and his team of guys were very helpful and went over and above to make the move stress free, the price was amazing. Big thank you.
Great work, a little late due to circumstances out of their control. Did everything they said and worked late to get it all done. Would not move without them.
Brisk Removals are experienced, professional and have done a wonderful job moving us to our new home, the price was reasonable and I would recommend them to everyone. Thank you to the Brisk Removal team.
Moved from Kingston to South-end. I would give 7 stars to this company if i could for customer servcies and helping me. I am going though a difficult period and had to move out and they helped me so so much. The price was great, they sent a surveyor a second time to see what I hadn't shown him the first time. They also sent an extra person on the last day wihtout any charge.
I got quotes from various companies and this was by far the most efficient and responsive. They gave me an excellent price, i had to go to Manchester and my move got delayed, everything was handled better than expected and the move went smoothly. Staff was friendly and very accommodating. I recommend them.
Really liked the appraisal via WhatsApp Video. Very innovative and saved us both loads of time. Guys worked really hard and put everything where they should have
The lads, all 5 of them, worked hard all day with minimal breaks. Our day began at 9am with 3 Luton vans outside our old address and they left us at 7pm faced with a 2 hour journey home. A 12 hour day no less. The bedroom furniture was dismantled and rebuilt with no fuss and even the garden plants were none the worse for their journey. We can forgive the fact that some of the boxes were in the wrong place, everyone was tired. Despite this they remained polite and cheerful and we would not hesitate to recommend team Brisk.
They did a good job. Very helpful.
Brisk were good. They were quick and efficient. Nothing broke.
The move was bigger than originally quoted. Hence had to pay quite a bit more. I think a small Move would be fine but big move use another company and ensure the quote given is correct!
The service was ok and the team worked hard. However, on the day the team didn't know they could, for example, dismantle our wardrobe.
While it's in the T&Cs and I was ONLY 30 minutes late as I had to leave my daughter to the nursery and there was the usual morning traffic, I have been reminded and stressed that I had to pay instantly the remaining money plus the late fee and also provide proof of payment in minutes in an area with bad coverage.
Based on this, it's disarming to read that you reserve diverse treatments to your customers, as this is what I read in another comment here on your website:
"You did not have the keys to the new house for almost 2 hours over the agreed time and we did not levy any waiting charges"
Moving is stressful itself, you didn't make it easy too.
From the first meeting I liked the fact that the surveyor worn shoe covers. Unfortunately when calculating the amount of things we had to move it went wrong somewhere. Clearly more things in the cupboards than either of us realised. So not enough trucks we’re sent on moving day- the 4 men who moved us were lovely but did not wear shoe covers and my new carpets are covered in muddy footprints. The supervisor refused to allow the men to unload the truck until I paid an addition £400+ money for more trucks. On the phone with him he raised his voice and spoke to me in a very patronizing way. I was in floods of tears. He says he just speaks quickly but I know when a man has raised his voice to me. He also said he recorded my phone call with him which is illegal - I’m sure he didn’t but what a stupid thing to say. I had to leave my husband to communicate with him as I found him to be very rude. I wish I’d gone with another company. Moving day is stressful enough without the added stress that I was put through by this company.
The team were due to pack for us on the Thursday, but I received a call from Muaz on Tuesday evening asking if they could pack on the Wednesday instead. This was not possible - we had taken Thursday off to be there for the packing.
The packers then didn't turn up on time, and I got a call saying they'd be there in a couple of hours. That kept getting pushed out, and they finally arrived at 1:30.
Having promised us a stress-free experience, this was the total opposite. 80% of the house was packed by around 6:30 pm, but we have since discovered many items missing or lost, broken items, items that are in completely random places, boxes mislabelled or placed in the wrong room - in short, we should have packed ourselves.
On the day of the move, we had been told they would arrive at 8:30 as packing was not finished. They arrived at 9:30.
Moving with Brisk was a stressful experience, and while the guys on the day were quick, I was horribly disappointed and we felt badly let down. I would most definitely never recommend anyone to use them.
Would not use again.
A totally unprofessional outfit that left my wife in tears, me significantly out of pocket over and above the quoted price, and a number of damaged items.
We had a quotation for a fixed, all inclusive amount for the move and were thrilled as they seemed much cheaper than others. We had arranged our packing and removal to be down across 2 days. The packing team turned up 6 hours later than the agreed time, a man down and then refused to do more than two hour's work with out extra money cash in hand.
The next day they had to carry on packing, delaying the move. Also tried to reduce the number of vans from our agreement. After everything was loaded on to the van's they sent us a new invoice with an extra £200 on top for additional boxes they apparently needed (even though the knew the exact volume of the vans required). We disputed this at which point they threatened to put out belongings in storage until we paid. That's right, they threatened us with stealing our property unless we paid this. After an unconvincing good cop, bad cop routine with one of the movers who was 'on our side' arguing with his boss (note the convenient switch to English when he told his boss to shut up - I loved the commitment to the bit). We had to pay to get our stuff back. Untrustworthy
They charged me another £250 on the day of my removals saying I did not provide them with the information. Muaz told me I had not given them the postcode of the place I needed a collection to be made and this was totally not true. I gave him the village to go to and he worked out the price and gave me a quote.
They also didn't call me until 10.30pm the night before the move to arrange things.
He tried blaming me and threatened that they have recordings of all the calls. I was very pleased to hear this and asked to be sent a copy of the recording as I know without doubt that he was given all the information in order for him to do the quote. He then said it wasn't possible to give it me as they only go back 2 weeks. He was unbelievably rude and talked over me the whole time. It was a very different story when he wanted my business though.
I asked to speak to the owner and he wouldn't put me through to anyone, so I had no-one to escalate this matter to.
I am totally disgusted with their behaviour and their service.
Some of my expensive wood furniture is also marked but I did not notice this until afterwards. I absolutely would not recommend this company to anyone.
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