Fantastic service. Dean came to Islington and did a wonderful job. Very useful survey - would recommend
Very quick, great communication, easy to understand report
Building survey report is must for me after the research on Internet and seen true value. My surveyor report is satisfied for the purpose and peace of mind.
Prompt and communicative. High quality report provided at a cost lower than many others.
Dean was a pleasure to deal with and very professional. The report was delivered promptly, it was thorough and easy to comprehend.
The survey report includes colour pictures, and repair instructions with cost estimates. It is written in a clear understandable language. I needed some clarifications and they responded via email in 2 days.
Availability was good, survey was performed 1 week after paying.
Initial quote email did not include the sample report, which they should do by default, as it's a good sample report and saves back-and-forth, because some other companies provide a report in their initial quote emails.
The surveyour has discovered some issues I was not aware of before, one of them critical, so it's worth the money.
One thing they could improve is email response times or provide a phone number to call - I was emailing with at least 3 different people and was not sure who's responsible for what.
Decent communication, although they scheduled last minute for the wrong day.
The report was received in a timely manner and it was professionally edited. Dean call me back to talk the results of the survey.
Survey price is competitive but I would pay a little extra to have a registered engineer as the surveyor, which could save you money with a potential structural survey.
Overall I wasn’t thoroughly satisfied with this company, I specifically had asked them to check the drainage system on the property but they couldn’t give me a satisfaction answer or when I spoke to them on the phone couldn’t really even offer me an opinion. I understand that it is mostly a visual inspection . For the money they charge they should do better.