Gmoves

Gmoves

Great
based on 19 reviews
member since June 2020
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Reviews & Ratings
Customer Reviews
  • Ben

    London North

    9/05/2022

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    They were amazing! The lift in my block broke on the day of the move meaning everything had to be carried down a flight of stairs to the lift below. The guys didn't complain at all and just got on with it. We finished the whole move in just 4 hours, would highly recommend them to anyone planning a move.

  • Phil Allen

    Croydon

    21/04/2022

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    Gmoves made everything simple.Nothing got broken or lost.Would use again. Would recommend.

  • Michele Cariga

    London North West

    12/04/2022

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    many thanks, it was very professional

  • Davida

    London South East

    1/04/2022

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    They were excellent and really helpful and knew how to pack smartly. Swift service and empathetic to the stress of moving day. Prices were reasonable and the reason I chose them.

  • Charles Horton

    London North

    21/03/2022

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    They were competitively priced, really helpful and friendly, and took great care with all our items. I would definitely use them again, they made the move easy.

  • Trevor Taylor

    London South East

    27/02/2022

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    Great team, friendly and helpful.

  • Marina Oloughlin

    London East

    14/12/2021

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    I cannot thank George, Anthony and the guys enough. They were excellent, polite and totally accommodating. Would highly recommend them

  • Jon Carman

    London South West

    6/12/2021

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    Very easy to arrange. Arrived on time. Guys were very professional. Even let me jump in the van with them. Completed on time.

  • Bola Thomas

    London East

    9/04/2021

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    Efficient, fast, friendly and reasonably priced. Would definitely recommend and would use again.

    Response:
    thanks bola for your great review enjoy your new home
  • Claire Gibson-James

    Croydon

    31/03/2021

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    The team were excellent and nothing was too much trouble. The move from the old address involved a lot of walking from the property to the lorries but they never complained. All team members were efficient, professional and helpful. Only little niggle was a difficulty with reassembling the Victorian bed for the master bedroom which has a couple of screws missing and was unstable, it had be redone after the team left. No breakages at all. Would definitely use GMoves again.

    Response:
    Thanks Claire enjoy your new home
  • Gabriela

    London East

    20/05/2022

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    It was a tricky move since we had some obstacles, (second floor without a lift and unable to park in the street of our flat) but Gmoves were still able to do everything quite swiftly

  • Sally Fraser

    London South East

    11/03/2022

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    The two guys moving were fantastic and really took the stress out of the day.

  • Mohammed Shaath

    Harrow

    24/04/2022

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    I dealt directly with the manager who was always responded promptly and was very direct and understanding.My delivery driver arrived an hour late and essentially was not even apologetic and had no sense of urgency when moving clearly aware of the clock as the charge is 65 per hour. What I found really disrespectful was the fact we had not yet finished the move and despite being an hour late himself told me I only had 8 minutes left and after that he can help me remove the remaining items but only for an extra tip. I found this extremely unprofessional and moved the remaining items myself rather than pay this man an extra penny.

  • Arianna

    London North West

    4/04/2022

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    They charged me 20 more then the quotation and they took only 1h and 15min, they came in 2 but only 1 did the job the other stayed at the van. I paid 150 for less then 5 miles. I was happy because they came on time and was quick but I felt they charged me too much because last year whit another company I paid the same but from London to reigate

  • Richard Black

    London South West

    11/04/2022

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    Good at the actual move but overcharged for more than was on the invoice then refused to refund the difference.

  • Jenny Killin

    London South East

    24/05/2022

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    Nice people but not professional movers. Was promised a moving van, ended up in a normal transit. The woman was very slow and got lost more than once on the drive, adding unnecessary time to the day. Also I think this may be a third party provider as I was asked to pay a different company.

  • Michael Dickson

    London South East

    22/02/2022

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    Initially, fine - punctual, very cooperative. But as soon as I noticed they'd damaged my wooden TV stand (which they denied and kept denying, despite bits of wood clearly visible beneath the damaged area), they became rude, pushy, kept trying to make me pay the full amount by bank transfer to the driver's personal A/C, not the company's. Spoke to the manager who eventually offered to deduct 40, then only later (after way too many phone calls) explained 40 was as per their T&Cs, then accused me of not reading them before accepting their quote (I had read them before accepting weeks prior, hadn't memorised them - apologies!). I re-read them, accepted their resolution, demanded a Gmoves account number to transfer money to (which the manager then supplied). Found more damaged items after they'd left. Would not recommend.

  • Marina Ousitsenko

    London South West

    28/04/2022

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    Not a good one unfortunately. Promised to match any price from any different provider, as a result i paid 370 to relocate a one bedroom flat from SW1 to SW5 postcode. They were two hours late, small van, not minding fragile notices, incredibly slow as charging by an hour at the end. 3 of us had to do a lot of lifting ourselves due to incredibly slow pace of movers. 5.5 hours for a one bedroom flat for a very close move.

  • Allegra

    London South East

    29/03/2022

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    We had an awful experience with G moves. The whole process was extremely disorganised. The movers disappeared for 3 hours. When we tried calling to find out what was happening the phone was switched off. The manager was unable to help. eventually they arrived, but they did not have all our belongings with them so we had to move things later ourselves. We were also charged for the 3 hours when we don't know what they were doing. I raised this with the manager but he didn't seem to care. We have ,moved house several times and never had any issues before. AVOID!!!!!

    More Information

    Areas Covered

    Bromley (BR), Croydon (CR), London East (E), London East Central (EC), Enfield (EN), Harrow (HA), Ilford (IG), Kingston-upon-Thames (KT), London North (N), London North West (NW), Romford (RM), London South East (SE), London South West (SW), Twickenham (TW), Southall (UB), London West (W), London West Central (WC)

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