The team of four were great - we were quite stressed about the whole thing and their positive attitude helped bring us down to earth. Really can't fault them even a little bit! They were courteous, hard-wrorking, tolerant of the kids being around, and let us know when they had a (very short) break. Communications beforehand were efficient and clear.
The Skyline Removals porters worked well and professional. No request was too much for them. Any issue was addressed by the competent administrator Lyla.
I will be recommending Skyline to friends, family and others.
A Huge Thank you to the firm.
Friendly and helpful - a pleasure to deal with
Apart from a problem with lorry which was then replaced I could not fault these guys. Everything went very well and nothing got broken or damaged. Two full days of hard graft - excellent!! I will definitely recommend them.
Very helpful and reasonably priced
They were very efficient, punctual and professional and I would use them again.
Great service on the day, they arrived at 8.30am. The lads worked really hard & very quick. They made the day very easy. We had 3 workers and two Luton vans on the day. Deffo value for money compared too other companies. Thank you
The company was very fast in removing my stuff from a 2bed house and driving to Sheffield, then unpacking very fast. They was very helpful polite and patient. However i do feel the company charged way too much for the service
Easy to contact and arrange, efficient service on the day
The guys were very efficient time-wise, both when it came to packing and arriving at our new place. However, not a great care was taken when it came to packing. No glass was broken.
Poor surveying meant that I was charged £250 on the day (which I had no option to pay for!) for an additional Luton Van as all loft items wouldn’t fit. Great team on the day but the office experience and Surveying was poor
One van out of 3 turned up on time, Oil leaked on the driveway of our sold property. They commented that it was a lot more than expected even though it had been surveyed.
They did the 6 hour journey to the new property in the same day. 2 out of 3 vans turned up with two people. Myself and my father in law helped unload the vans, then the last van didn't turn up till gone 10pm de a breakdown. (The van didn't sound too clever when it loaded at our old property so I'm not suprised) this time with two guys which again my family ended up unloading. It was so late most of it went in the garage which was stacked so badly we are still looking for things a week later.
I've had no follow up call or an apology about the move. If i hadnt had to pay £2500 upfront I'd certainly be contesting for a discount as myself and my father in law did 40 percent of their work.
The drivers were unprofessional although friendly, it seemed to me like one of the 4 guys was an employee the rest were plucked from an agency to make up the cowboy team.
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