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Skyline Removals

Skyline Removals

Superb
based on 17 reviews
member since January 2017
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Overview

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Reviews & Ratings
Customer Reviews
  • Jessica Niven

    Kingston-Upon-Thames

    20/10/2021

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    We were pleased on the whole with Skyline. A few reflections - firstly it seemed the removal team had a rented lorry and arrived with half a tank of fuel during the fuel crisis! So the long distance journey to our new home was delayed a little. On the whole items were packed well but the odd fragile item seemed to be thrown in with others (eg electrical items next to framed prints) and tape directly applied to some furniture. Still the quote was really reasonable and the customer service was good. In sum, the job was done well in difficult circumstances during the worst few days of a national fuel crisis!

    Response:
    Many thanks for your review about the service we provided you recently.I am glad that all went well for you in the end.
  • Sheikh Ali

    London South West

    16/04/2021

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    I moved from london to cardiff. Brilliant team great movers. Ali great team player. I will not hesitate to recommend to my friends and family.
    Thank you Sky Line

    Response:
    Many thanks for your kind words for us. We aim to deliver an excellent service to all of our customers.
  • Kate O'reilly

    London South East

    22/12/2020

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    Although the guys who moved us were very nice, when we came to later unpack the boxes we found tons of things were broken because they had been packed so badly. Half of our lights and lamps were broken. The boxes were all labelled incorrectly and clothes bunged into a box on hangers (not hanging as promised).

    Response:
    This is a very unfair review. We had acknowledged some damage had occurred to some minor items such as light-bulbs, picture frames, etc and had already paid compensation for A?A?100 (which was almost certainly more than the items were worth) but she wanted more money.
  • Cristina Walden

    Sutton

    4/12/2020

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    Amazing people, very helpful, accommodating, hard workers, they loaded the lorry in great time and very efficiently.
    Highly recommend.

    Response:
    Many thanks for your kind words for us. We really appreciate your time in writing a review.
  • Geoff Clayton

    Kingston-Upon-Thames

    28/07/2020

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    The team of four were great - we were quite stressed about the whole thing and their positive attitude helped bring us down to earth. Really can't fault them even a little bit! They were courteous, hard-wrorking, tolerant of the kids being around, and let us know when they had a (very short) break. Communications beforehand were efficient and clear.

    Response:
    Thank you for your time to appreciate the service we have provided you.
  • Joseph Dobby

    Bromley

    11/04/2019

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    Poor surveying meant that I was charged A?250 on the day (which I had no option to pay for!) for an additional Luton Van as all loft items wouldna??t fit. Great team on the day but the office experience and Surveying was poor

    Response:
    We do acknowledge that the surveyor made a rare mistake in calculating the number of vehicles required but no one is infallible and we do appreciate the customer was frustrated by having to pay extra on the day but as his move did require another vehicle and driver we had to pay for their services. As far as we are aware the move itself went well and my boss did actually call Joseph on the day to apologise.
  • Alister Clarke

    London South West

    12/03/2019

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    Easy to contact and arrange, efficient service on the day

    Response:
    Many thanks for the accurate review, It is good to have the hard work and efficiency of our removal team acknowledged.
  • Chris

    Bromley

    8/03/2019

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    One van out of 3 turned up on time, Oil leaked on the driveway of our sold property. They commented that it was a lot more than expected even though it had been surveyed.
    They did the 6 hour journey to the new property in the same day. 2 out of 3 vans turned up with two people. Myself and my father in law helped unload the vans, then the last van didn't turn up till gone 10pm de a breakdown. (The van didn't sound too clever when it loaded at our old property so I'm not suprised) this time with two guys which again my family ended up unloading. It was so late most of it went in the garage which was stacked so badly we are still looking for things a week later.

    I've had no follow up call or an apology about the move. If i hadnt had to pay A?2500 upfront I'd certainly be contesting for a discount as myself and my father in law did 40 percent of their work.

    The drivers were unprofessional although friendly, it seemed to me like one of the 4 guys was an employee the rest were plucked from an agency to make up the cowboy team.

    Response:
    It is accurate to note that one of the vehicles did experience some difficulty on the day but we did not receive a complaint from the customer at all so we were surprised to see this review. We do not accept that the removal team were unprofessional as they all worked very hard despite the breakdown of the vehicles and lateness, neither do we accept that the customer had to unload almost half the goods themselves, that is simply not true.
  • Carole Haynes

    London South East

    15/11/2018

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    The Skyline Removals porters worked well and professional. No request was too much for them. Any issue was addressed by the competent administrator Lyla.
    I will be recommending Skyline to friends, family and others.
    A Huge Thank you to the firm.

    Response:
    Many thanks for the kind words about our removal service, much appreciated.
  • Harj Singh

    Twickenham

    30/09/2018

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    Great service on the day, they arrived at 8.30am. The lads worked really hard & very quick. They made the day very easy. We had 3 workers and two Luton vans on the day. Deffo value for money compared too other companies. Thank you

  • Vicky Morgan

    London West

    10/09/2018

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    Friendly and helpful - a pleasure to deal with

  • Karrina Douglas

    London South East

    3/08/2018

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    The company was very fast in removing my stuff from a 2bed house and driving to Sheffield, then unpacking very fast. They was very helpful polite and patient. However i do feel the company charged way too much for the service

    Response:
    Hi Karrina, Many thanks for kind words about our removal team and we agree that they indeed do work hard and are very efficient hence they were able to do everything swiftly without causing any damage. Our quotes are very reasonable and usually in the mid-range when compared to others so that is always a good sign. Thank you for using our services and we wish you the best for the future.
  • Ziz Coltart

    Twickenham

    10/01/2018

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    Apart from a problem with lorry which was then replaced I could not fault these guys. Everything went very well and nothing got broken or damaged. Two full days of hard graft - excellent!! I will definitely recommend them.

  • Bryan Kelly

    London South East

    23/08/2017

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    Very helpful and reasonably priced

  • Anna Stevens

    London West

    18/08/2017

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    They were very efficient, punctual and professional and I would use them again.

  • Alicja Bagier

    London South West

    11/07/2017

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    The guys were very efficient time-wise, both when it came to packing and arriving at our new place. However, not a great care was taken when it came to packing. No glass was broken.

  • Anonymous

    London West

    11/07/2017

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    Great service.

    More Information

    Areas Covered

    Bromley (BR), Croydon (CR), Kingston-upon-Thames (KT), London South East (SE), Sutton (SM), London South West (SW), Twickenham (TW), London West (W)

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