Skyline Removals

Skyline Removals

London
Superb
based on 12 reviews
member since January 2017
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Reviews & Ratings
Customer Reviews
  • Carole Haynes

    London

    15/11/2018

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    The Skyline Removals porters worked well and professional. No request was too much for them. Any issue was addressed by the competent administrator Lyla.
    I will be recommending Skyline to friends, family and others.
    A Huge Thank you to the firm.

    Response:
    Many thanks for the kind words about our removal service, much appreciated.
  • Vicky Morgan

    London

    10/09/2018

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    Friendly and helpful - a pleasure to deal with

  • Ziz Coltart

    Sunbury-On-Thames

    10/01/2018

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    Apart from a problem with lorry which was then replaced I could not fault these guys. Everything went very well and nothing got broken or damaged. Two full days of hard graft - excellent!! I will definitely recommend them.

  • Bryan Kelly

    London

    23/08/2017

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    Very helpful and reasonably priced

  • Anna Stevens

    London

    18/08/2017

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    They were very efficient, punctual and professional and I would use them again.

  • Anonymous

    London

    11/07/2017

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    Great service.

  • Harj Singh

    Hounslow

    30/09/2018

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    Great service on the day, they arrived at 8.30am. The lads worked really hard & very quick. They made the day very easy. We had 3 workers and two Luton vans on the day. Deffo value for money compared too other companies. Thank you

  • Karrina Douglas

    London

    3/08/2018

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    The company was very fast in removing my stuff from a 2bed house and driving to Sheffield, then unpacking very fast. They was very helpful polite and patient. However i do feel the company charged way too much for the service

    Response:
    Hi Karrina, Many thanks for kind words about our removal team and we agree that they indeed do work hard and are very efficient hence they were able to do everything swiftly without causing any damage. Our quotes are very reasonable and usually in the mid-range when compared to others so that is always a good sign. Thank you for using our services and we wish you the best for the future.
  • Alister Clarke

    London

    12/03/2019

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    Easy to contact and arrange, efficient service on the day

    Response:
    Many thanks for the accurate review, It is good to have the hard work and efficiency of our removal team acknowledged.
  • Alicja Bagier

    London

    11/07/2017

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    The guys were very efficient time-wise, both when it came to packing and arriving at our new place. However, not a great care was taken when it came to packing. No glass was broken.

  • Joseph Dobby

    Bromley

    11/04/2019

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    Poor surveying meant that I was charged £250 on the day (which I had no option to pay for!) for an additional Luton Van as all loft items wouldn’t fit. Great team on the day but the office experience and Surveying was poor

    Response:
    We do acknowledge that the surveyor made a rare mistake in calculating the number of vehicles required but no one is infallible and we do appreciate the customer was frustrated by having to pay extra on the day but as his move did require another vehicle and driver we had to pay for their services. As far as we are aware the move itself went well and my boss did actually call Joseph on the day to apologise.
  • Chris

    Bromley

    8/03/2019

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    One van out of 3 turned up on time, Oil leaked on the driveway of our sold property. They commented that it was a lot more than expected even though it had been surveyed.
    They did the 6 hour journey to the new property in the same day. 2 out of 3 vans turned up with two people. Myself and my father in law helped unload the vans, then the last van didn't turn up till gone 10pm de a breakdown. (The van didn't sound too clever when it loaded at our old property so I'm not suprised) this time with two guys which again my family ended up unloading. It was so late most of it went in the garage which was stacked so badly we are still looking for things a week later.
    I've had no follow up call or an apology about the move. If i hadnt had to pay £2500 upfront I'd certainly be contesting for a discount as myself and my father in law did 40 percent of their work.
    The drivers were unprofessional although friendly, it seemed to me like one of the 4 guys was an employee the rest were plucked from an agency to make up the cowboy team.

    Response:
    It is accurate to note that one of the vehicles did experience some difficulty on the day but we did not receive a complaint from the customer at all so we were surprised to see this review. We do not accept that the removal team were unprofessional as they all worked very hard despite the breakdown of the vehicles and lateness, neither do we accept that the customer had to unload almost half the goods themselves, that is simply not true.
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