Welcome to Europe Removal and Storage, we are a fully insured London house removals company and our mission is to provide the best service to all of our customers. We provide a removals service that is reliable and cost effective. Our removals teams are exceedingly professional and well trained with many years experience in the removals industry.
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29/03/2021
Very happy with the service we received. Took a lot of the stress out of our move. The guys were on time on both the packing day and on the day of our move. Very helpful, efficient and friendly.
London
2/12/2020
I just want to say a huge thank you for such a great job. The team were such a pleasure to deal with. So polite and professional and hard working, and quick. Would definitely recommend.
London
22/10/2020
Europe Removal & Storage helped us with our recent move. We went with the premium package with included packing and assembly / disassembly.
While the truck wasn’t large enough for one trip, the team did two trips. They were incredibly helpful, hardworking and respectful. They’re isn’t anything they wouldn’t help with. The guys were dedicated to getting the job done to our satisfaction.
London
11/10/2020
Speedy, efficient, professional service. Definitely would recommend and use again in the future!
London
18/09/2020
The guys who came to help us where extremely friendly, hard working and polite.
I would highly recommend and would use them again
Richmond
21/07/2020
Just superb, the team on the day were happy to accommodate any last minute changes and were thoughtful about how they did everything. Fast, efficient, no damage and everything went smoothly
Reading
6/04/2020
Very polite on the day, got the job done efficiently, would recommend
Surrey
7/02/2020
Really impressed with this removal company, they were friendly and informative and worked swiftly packing boxes into the van and dismantling and putting furniture back together, being informative and courteous throughout. Would definitely use them again if the need arises in future and wouldn't hesitate in recommending them.
Greenford
23/01/2020
I had such a positive feelings and experience with Europe removals and storage limited. From the first day to end, my wife and I feel very consolated with Europe removals. I had a very strong trust on the guy Iffey to whom I talk over the phone. He gave me estimated quote that was reasonable for my budget. They visited my house and then look at my stuffs. He was a very gentle and polite person. They dismantled and assembled all my belongings. They did not harm my belongings. We were moved to our new house in a secure way. Moving can be a very nerve-racking condition in itself, but company’s crews and supervisor minimized our concerns. They were just professional’s people having stupendous customer’s service abilities. I just want to say thanks and salute to them for their lovely work.
Reading
8/09/2019
Excellent service.
Rickmansworth
9/08/2019
Absolutely superb. Friendly, caring and courteous removers.
Uxbridge
18/03/2019
Absolutely fantastic from beginning to end. The receptionist was so supportive and took me through the whole proccess with ease and confidence. A highly competitive price and worth every penny and was given a quote there and then when assessing the property items to be moved. No hidden extras or waiting for a quote.On the day of moving they were extremely friendly and efficient making the move run smoothly. Definitely recommend this company and thank you.
Windsor
7/02/2019
The team in the office and the people who moved all our valuables were very efficient, polite, hard working and fast. The service was excellent and everything was done according with the plan.
Hatfield
29/01/2019
Absolutely brilliant! We had to move at short notice and natasha called me within minutes of my enquiry and sent someone round to evaluate within the hour! The guys packed our house up efficiently, quickly and with care! Very professional! The actual move went really smoothly, the team were professional, courteous, experienced, and fast! Totally blown away by how great they all were. Furniture was taken apart and reassembled the other end. They even fixed a wonky wardrobe. We have to move again in 6 months, back to our original house that’s being renovated and will be using this company again!
London
29/12/2018
The team in the office and the movers on the day have been great and made a stressful time much more bearable. My moving date was put back so many times that at the end I was only able to give 24 hours notice and Iffy and the team were able to accommodate that.
On the day of the move the seller delayed our entry into the property until 3.30 in the afternoon and Khan and his movers waited patiently and still delivered all my furniture safely in the new house and assembled everything. Despite facing a 2 hours trip back. Thank you Khan and guys.
Purley
18/12/2018
It was a big move for me, contacted 5 removal companies , in the end after speaking to the Manager of Europe Removal and getting assurances of the move I decided to go with Europe Removal . The movers men were on point arrive on the time we agreed , they were efficient with there moving of my furniture, especially when they had to move a cabinet that had glass on the front , very professional they covered and protect the glass front . They worked as a team , getting the job done professional , on time. One thing I was impressed with , as I was unable to drive up with the movers , I requested that I must have access to my personal belongings , when I arrive the next day at the storage , they followed my request .. Was very please with Europe Removal .
Basingstoke
18/12/2018
Very hard working, made the move run very smoothly.
London
17/12/2018
Great service, very Professional staff, best customer service ever. Would recommend this company.
Croydon
14/12/2018
Europe Removal and Storage lived upto our expectations,Was very happy with the service. They arrived on time and I’m very pleased to say all went to plan.I would not hesitate to recommend them. Thanks for a stress free service.
Carshalton
25/11/2018
I was very stressed because there was so much leading up to the move, However Mr Ateef who surveyed our house explained things in a good manner and was a true gentleman. Overall, the company was excellent with the communication and service provided, there were no hiccups on the day and no hidden charges. I will be using them again in future.
Hatfield
19/11/2018
Khan and his team were 1st class.
London
31/10/2018
Overall I’m happy with Europe Removal and Storage. The service they provided was excellent, our furniture was well wrapped up and handled well. Price was within our budget and the lads who turned up on the day were very friendly and hardworking.
Watford
16/10/2018
Me and my partner recently moved out of watford to hemel. We decided to go with Europe removal and storage, i would like to thank this company for the amazing work they did during our move. They were very cautious and handled our furniture well. Definitely be using them again and recommend them to our friends and family.
Watford
1/10/2018
Me and my partner recently moved out of Watford. We decided to go with Europe Removal and Storage, we are very impressed with the professionalism of workers and how they handled all our furniture and wrapped it. The leader of the team on the day mr walleed was very helpful and polite.
Bracknell
4/09/2018
Europe Removal and Storage proved to be able to respond very quickly.The move was arranged at very short notice, in less than one week. Everybody was very good natured, Maria at the office, the gentleman who did the survey, and the removal team. The packing and unloading was done very quickly, and there was no damage to our possessions. Well done everybody!
Slough
21/06/2018
Overall I’m very pleased with Europe Removal and Storage.They have deliverd fast service on the day of the move. Price was very cheap compared to other companies, who gave us a very expensive price for the same service.
Kings Langley
22/02/2018
The removal went smoothly. Staff very friendly and helpful. Very competitive price. Had a few concerns after reading some negative reviews but when I raised them with Maria in the office we talked through them and was reassured. Did what it said on the tin basically at a good rate - we had things that needed moving and relocating - they were moved and relocated with smiles!!
London
7/06/2017
Haven't moved yet. OK so far.
Kenley
9/02/2018
My only disappointment was I had a lot of stuff to place in my new garage and the guys just piled everything up so high I can't actually reach the top and where I originally had things sorted in piles it is now all mixed up. There is glass ornaments and mirrors amongst all the boxes. I dread to think what I will find when I can sort them out.
Slough
4/01/2021
Good price and communication but very rushed on the day of the move. Our plan changed meaning that all of our furniture was stored at my father-in-law’s in a ground floor area. This should have meant that there was a lot more time as items didn’t have to go to separate rooms or upstairs and no reassembly was required. We have since discovered that boxes marked ‘fragile’ have been stacked under heavy items. We haven’t had a chance to check all of our items as yet.
Bracknell
6/03/2019
Why had two men. but really it could have done with 3.
Edward was particularly good and took great care wrapping our items.
Wembley
14/11/2018
They price matched a quote we received from another company but they did not inform me over the telephone that there would be one less moving truck. We then had to pay £400 extra on the day as we needed that third truck. The number of trucks was written in the confirmation email, but I had already paid ovee the phone for what I thought was the previously discussed plan of 3 trucks.
London
22/12/2017
Disappointed as they didn’t do my removals on the Friday they said was a mix up and then did Sunday removal and didn’t finish the job properly and left my settee and bed with rain damage on corners where was left at end of van and was very dirty. The men removing were very helpful but the office has no regard for customer service
Hounslow
19/10/2018
Removal staff was courteous and arrived promptly. I was charged approx. 250 pounds extra for a 40 mins delay in my completion time which I wasn't happy with especially when they saved a considerable amount of time as I requested them to not reassemble the furniture.
One package was left in the van and not unloaded and it required me to chase up before it was returned the following week.
Reading
8/01/2018
The packing service was fair, but on the day it seemed to take much longer than it should have to move. The company were going to bring a large van and a small van, but only came with two small vans.... Ok, these things happen as the move the previous day went wrong and still occupied the transport. However this meant an extra return trip... this is when some things got broken. Nothing major, but little things like picture glass etc.
The thing that really got me down is that they tried to charge an extra £200 for working past 5pm.
I'm not totally displeased for the original price, but I wish I had chosen a more reputable, respectable company.
I think the main problem lay with the original inspection of my property rather than the movers on the day.
Bushey
14/08/2018
It was very difficult to get hold of them. No answering service on either their landline or mobile.
The actual move went well and nothing was broken and they were helpful on the day.
However I have been trying to contact them since the move to take the boxes away, but there is no reply at any number.
London
14/10/2019
Despite going through everything that needed to be moved beforehand, on the day the removers refused to remove several items which I then had to insist they did, or fill my car up for 3 x journeys for the items they wouldn't take. Also, again, despite seeing them all beforehand, the removers didn't have any hanging boxes to hang clothes on, so they ended up crumpled or just left in a cupboard for me to take. They also insisted I go to the cashpoint to pay them the remaining amount before they completed the move,, despite the fact the someone had agreed to call me to take payment over the phone and didn't do so. Boxes badly labelled therefor ended up in the wrong rooms and with no idea where anything is still. Carpets also left dirty from shoes - all other removers either take them off in the house or use overshoe protectors. Overall, pretty disappointing
London
10/04/2020
An item of my furniture was broken during the move. We advised Europe Customer Services of this, they took the details then said they would call back. They did not. We chased them again and were told they would call back, they did not. Then I got an email asking for a review. I replied stating I was withholding my review until we had feedback from our issue, there was again no response. The gents who did the removals were fine but the aftercare response has been poor and I am left with a broken wardrobe that they are not helping with. I would not recommend this company.
London
27/08/2019
The packers were amazing, the supervisor miserable, quote was misleading- promised 4 crew only 3 arrived... spent most of the day on the phone trying to resolve; in the end as "goodwill" they waived key waiting charges... even tho lateness was due to them not being able to find new address and parking in the wrong place then taking over an hour to come back due to traffic and roadworks in the area... on the positive side they worked hard and efficient as moving out of 4th floor flat with no lift... nothing missing, broken or damaged.
Croydon
14/09/2018
I had to pay extra charges due to circumstances beyond my control.
Reading
26/04/2019
Communication and ease of booking prior to moving day was straight forward.
Protective packing of pictures, mirrors, mattresses and sofa was promised as was disassembly and reassembly of the beds. None of this happened on the day and as a result one of our paintings lost its picture wire and a part of our sofa was dirty.
The removals guys on the day just wanted to rush through the job and took little care of our belongings, but I guess this is what you get for paying a lower price. Despite the low price I wouldn’t recommend them. Pay more for a higher quality and peace of mind.
Ruislip
27/06/2017
The vehicles were not as agreed in the contract. The hanging wardrobes were missing despite me phoning beforehand to remind them. The competitive quote turned out to be no better than the others when you factor in the surcharges for our incomplete packing and the distance we were going and hence the after hours work involved. I would have liked this explained up front rather than being held to ransom on the day.
On the plus side, the removal guys were careful and worked hard.
We had thirty years of stuff to move as we were retiring and with hindsight, I would advise anyone in similar circumstances to be ruthless in their decluttering and get their removal company to pick up one truckload a few days before to give you space to pack the rest. Rule of thumb, our cluttered 3 bed semi filled three 5 ton Luton type vans, about 2200 cubic feet of stuff if you can box it well. Get any remover to give you their estimate of the cubic feet so at least you are comparing quotes realistically. Then it is down to which one you trust. You get what you pay for.
Marlow
26/03/2021
They damaged a very expensive mahogany dining table (scratches on the table surface).Scratches on bedroom furniture. The job was underquoted and we had to pay an extra £1,200 for overtime for the team to complete the move. The team leader was very nice and was trying his best. We found one of the movers lying down on one of our couches he didn't look ill at all.
London
12/08/2020
I was very disappointed. They quoted the cheapest price, but what was not clear is that compared to others, you pay for parking, that added almost 170 extra to the bill. The other companies included this so at he end price is very similar. They quoted for a 5 bedroom house removal, but on the day, the truck sent was perhaps small and after the second trip they wanted to charge extra. It required negotiations and talking to the Operations manager. His behaviour was so rude, yelling, and intimidating - I was so so stressed and worried. The staff were OK - except for 1 of them who constantly complaint and wanted to go home early.... you made to feel it was not a job but a big favour. Two staff members were kind and tried to help - but the experience with head office was brutal and overall I would not recommend.
Wokingham
23/12/2019
Absolutely terrible. Lied straight to my face when they came to do a survey. Atif, the manager, guaranteed BOTH VERBALLY AND BY TEXT dismantling and reassembling services even of gas appliances despite us asking him multiple times to make sure, but on the day the movers refused as they said this wasn't stated on their contract. That was the only reason why we chose to pay them more than another moving company, to save the hassle of finding additional engineers to do it. I tried to chase them up to complain but was blatantly ignored by them. Still no response from Atif. What an irresponsible salesman.
Wokingham
22/07/2019
We would not recommend anyone using this company. The actual staff who did the physical moving were great, but the management were rude to the point of telling me to shut up. They came and quoted about 2 months before we moved, but on the day, the staff said they could not take everything. As we were moving 4 1/2 hours away, this was a major problem for us. We had to hire another van and move the balance on our own. Avoid at all costs. Take the highest quote in future. Lesson learnt. Also had a few things broken to add insult to injury.
St. Albans
28/02/2019
The worst move ever in my life. After loading second truck they told me that they need third one and it will cost me extra £500. End up getting a van and moving rest of my belongings next day....very unprofessional! Upon arrival at the destination at 3pm I was told that they only are working until 5pm. After 5pm I will be charged overtime! This company instead of helping you to move they make your life extremely stressful. The last thing you need on your moving day!!!
Northolt
6/10/2018
team of 2 men came came on time but very bad organisation of loading furniture so that only one third of furniture was loaded in their lorry. even worse they dismantled our two sofas but rebuild them wrong and still ruined till now.
I will never recommend this company to anyone
Slough
18/09/2018
Late 3hours, obnoxious, intimidating, some of the services paid for not done, careless with fragile goods, I had the survey first at my home so no excuse. Had to pack my own glasses etc as we only had 1.5 hours to get packed and out of home without incurring legal fees. Would never recommend them.
Croydon
31/08/2018
Thought they were a complete joke, such a rushed job, took stuff I was leaving, then said I needed another van, another £750 damaged so much of my stuff. I have phoned and emailed them and they have never got back to me. I will take this further, terrible firm.
House Removals
We know that removals can be really stressful, but by choosing the right mover you will relieve yourself of much of the associated stress. Here at Europe Removal and Storage we promise you a stress free house move. We always ensure a friendly and good value service that meets the needs of our customers, ensuring that each moving day is completed with ease.
Storage
Whether you have found yourself with a couple of weeks between moves or you simply don’t have the space for specific items anymore our storage solutions can help you. We have a protected and secure storage arrangement that is ideal for all your belongings and possessions, however big or small. Please feel free to book an appointment to come and visit our storage solution in Mitcham, London.
Packing
We have professional and experienced packers who can come to your property and pack your belongings for you so you can feel safe in the knowledge that your belongings are in safe and protected hands. We can even pack obsolescent and more abnormal shaped items, ensuring they are safe for transporting from your old property to your new one. However, if you would rather pack yourself we can supply you with all the packing you need.
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