M25 Movers

Vani Amin from London on 26/04/2018

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They were very quick and efficient

Vlad of M25 Movers replied:
Dear Ms. Amin,Thank you for taking the time to leave this 5-star rating! Your words of encouragement make us feel proud of what we do. We strive to provide our customers with excellent care and customer service. Thank you for your business!Great job Christian and SuperMario team !Kind regards, M25 Logistics Team

Claudia Nicholson from London on 25/04/2018

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M25 Movers were brilliant. Reliable, careful, efficient and extremely pleasant to deal with. I can highly recommend!

Vlad of M25 Movers replied:
Dear Ms. Nicholson,Thanks so much for giving us your take on how we are doing. We are glad customers like you are having a great experience during their move.Kind regards, M25 Logistics Team

Androulla Kokoropoulos from London on 5/04/2018

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I haven't unpacked my things yet so hopefully all's good.
On the day they were on time, professional, polite , hardworking and helpful.
We had to go a little out of the way to drop some things to my mums. This was no trouble at all for them.and was included in my removal price.
I'd highly recommend M25 Removers.

Vlad of M25 Movers replied:
Dear Ms. Kokoropoulos,Thank you for sharing! We value your loyalty to our business and are happy to hear you've enjoyed your experience with our team. We appreciate your kind words and look forward to seeing you next time.Great work Christian and A-team !Kind regards, M25 Logistics Team

Samantha Whiteside from London on 10/03/2018

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This company was amazing. We have moved a lot in London and have some horror stories from the past but M25 movers were absolutely amazing. Arrived on time. Worked quick and carefully both on collection and delivery. Would 100% recommend and happy to be use again if we ever have to move again.

Vlad of M25 Movers replied:
Dear Ms. Whiteside,Thank you for your wonderful review. We are thrilled to hear you found our service an amazing one and that you will be recommending us.This is a huge compliment. It has been our pleasure having you as our customer.Kind regards, M25 Logistics Team

Martin Abbas from London on 5/03/2018

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Excellent service and team. Made the whole process very manageable and they could not do enough for us. Thank you team and m25 movers
Regards Martin

Vlad of M25 Movers replied:
Dear Ms. Abbas,Thank you very much for your glowing review of M25 Movers Ltd. We are very proud that you had such a positive experience and will pass on your feedback to your movers.As a young but growing company, we welcome customer feedback and sincerely appreciate you taking the time to give us such a positive review.Great Work Andra and the Kung Fu Pandas Team!Kind RegardsM25 Logistics Team

Chris Morris from London on 3/03/2018

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These guys were incredibly reasonable, the move went very smoothly & the removers themselves were great - no damage to anything & all completed really efficiently. Would definitely recommend.

Vlad of M25 Movers replied:
Dear Mr. Morris,Thank you for taking the time to provide us with your feedback. We are a growing company and appreciate that there is always more to learn; as such we will take your points on board and pass them on to the relevant employees and make the necessary changes.Please do not hesitate to get in touch with us via email or phone, should you have further queries.Kind regards, M25 Logistics Team

Anita Mottley from London on 22/02/2018

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Very happy with the service supplied by M25. Will definitely use them again and would readily recommend them.

Vlad of M25 Movers replied:
Hello Ms. Mottley,Thank you for taking the time to share your feedback with us. We are so happy to know you and your family enjoyed your recent experience with us! We will make sure to pass on your feedback to our team. Hope you visit us again soon!Great Job Andra and the A-Team !Kind regards, M25 Logistics Team

Theo Bouras from London on 22/02/2018

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Excellent

Vlad of M25 Movers replied:
Hello Mr. Bouras,, Thank you for the five-star review! We appreciate you taking the time to leave us such a fantastic rating!Good job Andreea and The BumbleBee Team !Kind regards, M25 Logistics Team

Emma Rooney from London on 16/02/2018

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The team 'Mad Max' were amazing and couldn’t do enough to help us. They went above and beyond and made the whole process smooth. Couldn’t recommend them highly enough. The Administration process was simple and Andra was so helpful. A massive thank you to the whole team at M25 Movers.

Vlad of M25 Movers replied:
Hi Ms. Rooney,Thank you for taking the time to review your experience at M25 Movers and provide meaningful feedback. We are thrilled to hear that your experience matched your expectations. We look forward to welcoming you back very soon!Great job Andra and The Mad Max Team !Kind regards, M25 Logistics Team

Rachel Mcdonnell from London on 15/02/2018

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They were absolutely brilliant - it made moving so much easier

Vlad of M25 Movers replied:
Hi Ms. McDonnell,Thank you very much for your glowing review of M25 Movers. We are very proud that you had such a positive experience and will pass on your feedback to your movers.As a young but growing company, we welcome customer feedback and sincerely appreciate you taking the time to give us such a positive review.Good job Christian and The BumbleBee Team !Kind Regards, M25 Logistics Team

Susan Hill from London on 14/02/2018

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Efficient, polite, friendly, careful and very helpful!

Vlad of M25 Movers replied:
Hello Ms. Hill,Thank you so much for giving us your take on how we are doing. We are glad customers like you are having a great experience with M25 Movers.Good job Andra and The Kung Fu Pandas Team !Kind regards, M25 Logistics Team

Ann from London on 10/02/2018

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The company was very straight forward to give a quote for moving and confirming the dates. The team were punctual, polite and helpful.

The M25 Movers Team of M25 Movers replied:
Dear Ann,Thank you very much for your glowing review of M25 Movers Ltd. We are very proud that you had such a positive experience and will pass on your feedback to your movers.As a young but growing company, we welcome customer feedback and sincerely appreciate you taking the time to give us such a positive review.Kind RegardsM25 Movers

Flavia Di Bello from London on 27/01/2018

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Everything went really smoothly both on packing and moving day. The guys on the team were so fast moving around big items without ever touching a wall! They also helped unpacking and reassembling the furniture in our desired locations.
I would definitely recommend them to friends and call them again for any similar job.

M25 Movers Team of M25 Movers replied:
Thank you very much for your glowing review of M25 Movers Ltd. We are very proud that you had such a positive experience and will pass on your feedback to your movers.As a young but growing company, we welcome customer feedback and sincerely appreciate you taking the time to give us such a positive review.Kind Regards,The M25 Movers Team

Yeshim Yahya from London on 22/01/2018

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The team were on time, quick and efficient and very respectful with our stuff. its great value for money and would highly recommend. we also needed to change our move day by a week and they were cool with it.

Jeffrey Euen-Gow from London on 21/01/2018

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Superb from quotation to completion of our move. Highly recommend.

Jane Hodson from London on 15/12/2017

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Sebastian and his team worked incredibly hard. They were fast and efficient. Everything went smoothly. I could not believe they managed to get everything into one lorry as promised. Unloading at my new home was just as efficient despite a number of challenges. Sebastian had to take apart and rebuild my wardrobe just to get it through the front door. Not a single item was broken or damaged. I could not have asked for more and am grateful to them for a job well done.

Kate Houston from London on 19/09/2017

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The team were brilliant, turned up right on time and made quick work of moving my stuff out of my old flat and into my new one, despite the lack of a lift at my new building.
If they fancy climbing all those stairs again, I'll definitely be in touch the next time I move.

Alan Ashton-Smith from London on 12/09/2017

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Outstanding service and efficiency from the visit for quotation through to the move itself. I would definitely use again and recommend this company.

James Logie from London on 14/07/2017

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Team Optimus Prime were exceptional. Highly efficient, needed little direction and made the move day much, much easier! Thank you!

Don Stein from London on 9/05/2018

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Very efficient and helpful staff. Very competitive price. Management however charged extra for Friday move despite initial email blurb saying No Extra Charge For Weekends!

Vlad of M25 Movers replied:
Dear Mr. Stein,Thank you very much for your glowing review of M25 Movers. We are very proud that you had such a positive experience and will pass on your feedback to your movers.As a young but growing company, we welcome customer feedback and sincerely appreciate you taking the time to give us such a positive review.Kind Regards, M25 Logistics Team

Ian Blears from London on 27/03/2018

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Very efficient. The guys worked well. Arrived at 08.30am and we were packed and on the road by 1pm.

Vlad of M25 Movers replied:
Dear Mr. Blears,Thank you for the time you took in writing your review. We are pleased to know that all went well and should you ever need to move again please don't hesitate to get in touch and it will be our pleasure to assist you.Great job Christian and team Kung Fu Pandas !Kind regards, M25 Logistics Team

Helen Harvey from London on 27/01/2018

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Wasn’t aware the boxes cost £6 each. They came in multiple sizes - half were small, but they charged the same. So ended up paying for 20 boxes. They had quoted 3 x free wardrobe boxes, but only brought 2. The guys said they weren’t aware, but they didn’t reduce the amount charged. Half of the boxes looked like they’d been used at least three times before. That part was a rip off.

The guys worked hard on the day, without lifts. Appreciated that. However, we had to rate them then and there on the doorstep so it’s hard to give a rating when we weren’t aware of the quote or unpacked. When we unpacked we found two smashed items. They also only dumped the electrical (valuable) stuff in one box without wrapping it.

I called to discuss the cost of boxes and was promised a call back, but never received one. Poor service.

M25 Movers Team of M25 Movers replied:
Thank you for taking the time to provide us with your feedback. We are a growing company and appreciate that there is always more to learn; as such we will take your points on board and pass them on to the relevant employees and make the necessary changes. Also, we note that you have failed to get in touch with us directly to allow us to respond to you and /or process your claim interanly. Please do not hesitate to get in touch with us via email or phone, should you have any questions of how to file a claim.Kind Regards,The M25 Movers Team

Laura Francis from London on 21/10/2017

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1 out of the 2 men were good. 1 man kept dropping a few things and was always taking the lightest option.... leaving myself, my boyfriend and the other removal man with the heavier boxes. There wasn't any large objects such as desk/bed etc.. so it wasn't that hard of a task. However they got to the destination fine- I decided to make my own way there via tube as both of them heavily smoked and stated that they'll be smoking in the van, so my boyfriend went with them. However all my stuff got to my new place safe and sound and in one piece so thank you! X

Ben Chivers from London on 4/04/2018

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ABSOLUTELY TERRIBLE. Avoid at all costs.

First of all, the removal men turned up at the wrong address causing big delays. Secondly during the removal process the team caused over £1000 worth of damages to our items. When I put in a claim to get compensation for the damage caused, responses were massively delayed - in fact I am still waiting for a response over 6 weeks after the move.

A very unhappy customer.

Vlad of M25 Movers replied:
Dear Mr. Chivers,First, allow me to apologize on behalf of everyone at M25 Movers. We love what we do and we want every customer to have the best possible experience. Please know that your situation was an exception and we won't allow for repeats. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can't fix the past but you have my personal commitment to find ways to improve the way our staff serves each and every customer. Until then, please receive my most sincere apologies on behalf of everyone on the team.Kind regards, M25 Logistics Team

Rosanna Setola from London on 1/02/2018

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This is a terrible company, incompetent removal staff, rude, arrogant unprofessional behaviour from managers; The company charged me £1540 then wanted more money for a service I already paid for, they worked in breach of contract, made threats to leave my furniture on the pavement when I made a complaint that I was promised the very least 6 men and 3 large vans, but I only received 5 men and 2 very small vans for a lot of expensive furniture and belongings which did not fit, they jammed everything in like sardines in a can, uncaring of how, their aim was to get from A to B, not prioritising damage, my moving day was stressful and painful, made worse by M25 movers who simply did not care about protecting my expensive belongings, managers ignore my calls, they ignore my emails, I have complained but managers will not communicate with me even though they promised to investigate my complaint and compensate me.

M25 Movers Team of M25 Movers replied:
Dear Ms. Setola,We see that you’ve published yet another review about us, none of which is true. We are sorry that you feel that you had a negative experience with us, but note that you have a habit of writing grossly negative reviews about small businesses, perhaps not realising the harm it causes. We did our utmost to deal with your complaint through our internal procedures; customer service is extremely important to us-and the vast majority of customers-as you see from this site-have a positive experience. You responded to our offer by bombarding us with hysterically worded emails-sometimes 30 per day and by shouting and screaming at our employees on the phone. Despite our extensive experience in dedicated customer service; in this case we did not know what more we could have done.Kind Regards,The M25 Movers Team