The Chelsea house removals team here at Moving Home Company have been offering a professional and customer-centered removals service in the UK and across the world over 30 years.
Unlike other moving companies, we offer a cleaning service and can provide you with packaging or do the packing for you.
Rest assured, we are fully insured with both Goods in Transit and Public Liability Insurances, so you know your items are protected whilst in our care.
Your moving journey has yet to begin!
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Compare House ClearanceLondon East
22/03/2024
Wow. So on the day of the move (at 0430 in the morning!) if you asked me whether it would all go ahead, Id have said no! Still too much to pack, not enough boxes, etc. but it all happened later that day when they arrived! The team were _amazing_! And super helpful. They gave us boxes, helped and treated our stuff so well, wrapping up the expensive tv, etc. a professional and careful crew. The only breakage was caused by us during the packing! From the initial video call to asses what needed moving to the day they dropped everything in the new flat - awesome! Thanks! They made a stressful experience so much better!
Dartford
8/03/2024
Extremely Good Company to deal with
London North
4/03/2024
Moving Home Company were great. They were not super punctual with the move. However, they made up for any lost time. The driver and helper were all very nice and friendly people, easy to adjust. All of my furniture and other items were moved as if new.
London South East
4/02/2024
Great service, very professional, value of money and hugely reliable.
London South East
26/01/2024
Great tidy clean coordinated people
London South West
16/01/2024
Generally the moving home company were very good. Organising the date, scoping the move, and making payments were very easy. On the day, the movers were an hour later than they said they would be, and this made us miss our deadline time to be out of the property. Additionally I had to put some of the final items in my car as they did not send a large enough vehicle to move our items. This was disappointing. Overall the movers were polite and hard working, I just wished they were a little more prompt and had a larger vehicle to ease my concerns on the day.
London East
4/01/2024
The team were good and removals out perfect unfortunately we did not receive the move in of our goods in a timely manner as the van that the removals company used broke down and our goods needed to be transferred to another vehicle which delayed the move in by 5+ hours. However when the team arrived they did a good job of moving us in.
London West
31/12/2023
The guys arrived earlier than expected and had us loved into our new place within a few hours. They were brilliant and I would highly recommend they went the extra mile too protect our valuables and even move additional furniture that was already at the new house.
London South East
19/12/2023
I was very pleased with the customer service and the actual move spread over the 2 days. Very friendly, professional and efficient service by the office and the removal men! Would fully recommend this company to friends, colleagues etc.
London South East
15/12/2023
Pre-sale customer service was diligent and helpful. I really appreciated the moving survey call and the flexibility on moving dates, as we were only able to confirm moving 48 hours prior to the date. Post-sale, the team in finances were very helpful with invoices and the sales team with confirming dates for us and sending us the insurance information.Pre-moving day, the moving team arrived early in the morning and did all the packing for us. Both Mohammad and Abbas were great at packing our belongings safely and quickly. They took extra care over all the things I pointed out as fragile or said really mattered to us. They even took our plants with them and managed to get them into the new house with no broken stems or leaves!On the moving day, the team arrived promptly again, disassembled a super king size bed with its mattress, and packed all and any remaining items in the van. We all met at the other end where Mohammad and Abbas did all the reassembling that was needed, put all the furniture where we wanted it, and moved all the boxes to where they would be unpacked.I have not yet finished unpacking, but have not had any broken surprises yet, which is a great sign!
London South East
20/11/2023
Excellent service. The two guys were quick, efficient, professional, and took great care with our furniture and items. I would recommend this company and will use them again in the future.
London East
20/11/2023
London West
6/11/2023
Timely, professional and efficient
London North
8/10/2023
On compare my move. Would use them again.
London North West
31/07/2023
Sam who works in the appointments office is incredibly helpful! The movers were wonderful. I highly recommend this company!
London South West
6/05/2023
Superb! They were excellent on the day and completed the job very quickly with no damage.
London North
9/01/2023
Incredibly helpful movers, on time and very friendly. Thank you :)
London South East
5/01/2023
Very helpful on the phone, price was reasonable. On the day the guys were great nothing was too much trouble.Would highly recommend them.
London East
31/12/2022
Very professional and friendly removal men attended.
London North
14/11/2022
Good overall but expensive. The van was way too big for what we had to move
London North West
4/11/2022
Average at best. Hired on hourly basis, one of the two gentlemen was learning on the job at my expense :)Limited stuff to pack and move and took way more than it should have. Left some stuff back and brought some that was supposed to have been thrown. Charged me for boxes but were using used boxes themselves. Courteous service, arrived in time which was good. Paid more in the end than I should have.
London West
16/10/2022
Excellent all round. Fully recommend.
London East
15/09/2022
The customer service is good but it is rather expensive!
London North West
2/09/2022
It was OK. Although they did some small damage to some mof our tables. Not critical though.And they didn't collect boxes afterwards, but they promised to do it and I called 3 times to arrange it.So had to do it myself for my own money.Although they were very cheap compare to others.
London South East
23/08/2022
The guys that came were brilliant, very polite, helpful, careful.
London North
16/08/2022
I moved on the hottest day of the year and the team could not have been better - worked really hard and Im good spirits despite awful heat ! I have recommended them already to several friends and contacts . Well done you guys you were amazing .
London South East
16/08/2022
Very professional, attended to all my query. They did everything and so couldn't have hoped for more. They were considerate and very efficient, was surprised they packed the house and move everything to my new place. Will definitely book again if and when needed.
London East
9/08/2022
It's was fairly priced. Customer service was really good and responsive but on the day it was a bit confusing / movers were hard to track at times.
London South West
8/08/2022
Great, very helpful and hardworking. Reasonable price and they got everything done quickly with nothing broken!
London West
31/07/2022
Friendly, efficient and good with small children.
London South East
30/07/2022
Price was good, but driver didnt call on the way to us (we asked twice for this), also it took 8 hours instead of 6
London South West
8/07/2022
They did a fantastic job, very professional and very quick!
London East
30/06/2022
Good service. Would use again.
London South West
24/06/2022
Great communication all the way through. Not pushy like others to get the job. Good price and no hidden charges. Guys on the day were great, super courteous and hard working.
London East
21/05/2022
They were excellent. Packed everything carefully, and when they were unloading they were really careful to not damage any walls or anything else. The cherry on top was when I was looking for a box with glasses, and saw the team labelled kitchen stuff with details, so I quickly found a box labeled "glasses". I have already recommended them to my friends who are moving later this year
London East
10/03/2022
Great service! Very helpful and professional team.
London East
7/03/2022
very helpful and great customer service. I recommended for sure.
London South East
4/03/2022
A great experience from start to finish. From staff in the office on the phone, to the crew who did the move. Hardworking team with no complaints, just got the job done with a smile. Would definitely recommend
London South West
25/02/2022
The staff on the phone were very helpful and reassuring. Good value for money when compared with other quotes. I felt we got what we paid for but not much more. On moving day the communication of the staff was nothing like the sales team, and I felt they could have done more to explain their process, what they needed from us and just check in regularly during the process. Overall though, they moved everything successfully with just a plastic box broken. The staff did however, seem surprised that they needed to pack the kitchen even though it was part of the package, and also missed a whole cupboard.
London South West
20/02/2022
Highly professional compared to competitors in terms of quote and so on. Some more advance warning of on-the-day arrival timing would have been preferred but I can appreciate this is dependent upon previous customer timescales. Treated with care and professionalism, would happily choose again.
London North
12/02/2022
Best value service , stress free. Job well done.
London South East
4/02/2022
Very efficient removal, pleasant staff and good value.
London South East
1/02/2022
The 3 fellas who did the moving were really great, they arrived promptly at 8am, brief chat to scope what was being moved and then fully cracked on, wrapped our bigger items in protective blankets they provided, great communication throughout. Great experience, have already recommended to friends
London East
22/01/2022
The team were superb! From packing to transport to unloading, they were excellent and couldn't recommend enough!
London South West
7/01/2022
The 2 removal Men were excellent - Very professional and so careful with all of my furniture they were also very polite and respectful
London South East
6/11/2021
Moving Home Company did an amazing job with my move from London to the Kent coast recently. It was a very long day and getting my furniture into the new property was quite tricky but the team worked really hard and did an amazing job. The price was very reasonable compared to other companies too. I'd highly recommend this company.
London South East
4/11/2021
The team who came for the relocation was very flexible and capable. Very good value for money.
London North
7/10/2021
Really nice people - but overworked. They were meant to arrive between 12 - 2, didn't arrive till 3. They had been working all morning and were tired so were quite slow so the quote was meaningless. If you go with them, book a morning slot.
London North
10/09/2021
Yes, very friendly, arrived promptly and were very willing to accommodate changing requirements on the day. Some marks were left due to the furniture movement and they compensated me but I would have preffered them to be more conscious of not making the marks in the first place.
London South East
3/07/2021
The Moving Company were outstanding and the guys very friendly. We had three guys and it just would not have been possible without them. They dismantled furniture and assembled it again on arrival. I was very thankful nothing was damaged or broken. The day went well and was exhausting but helped with a smooth removals.I highly recommend this service. Their customer service team was also excellent namely Kayleigh.
London North West
9/06/2021
The guys were lovely but arrived a lot later than originally booked which meant we were still unpacking the truck at 9pm. They also had the incorrect postcode which meant they hadnt realised it was over a 2 hour drive rather than the hour that they thought.Everything arrived but they had to reassemble a bed which hasnt been done correctly, I now have screws missing and two legs are just loose making the bed unusable. Overall not happy with my experience
London South East
2/05/2021
Extremely helpful and friendly, expert and willing to help with every requirement. Couldna??t be happier with the service
London East
20/04/2021
The co is only as good as the packers, and while cheerful, willing and fast, many were inexperienced, packing everything including the bin with rubbish, butter and my overnight bag! Many irreplaceable items broken or smashed.
London South West
9/04/2021
The removals men were absolutely brilliant, they worked tirelessly to get all our stuff packed and ready to move. They were superb! They took the stress of moving and made it so much easier for us. Would highly recommend.
London West
8/04/2021
Great team - really appreciated the can do great attitude and good value too.
London North
11/03/2021
Excellent company and people. They were very careful, and tried to finish earlier.
London South East
13/11/2020
Brilliant company. Very professional and trustworthy. Flawless move.
London East
10/11/2020
The removal we excellent. Efficient, Covid safe and friendly. No hesitation in recommending them.
London North
18/10/2020
Great team worked hard and fast and with care
London East
14/09/2020
The day before they switched from morning to afternoon. On the day after waiting the whole 3 hour time slot, I called them and they asked me if they could change it to the next day. I said I can't as I have a baby and I've already moved his essentials and everything is packed. Said they would call back in 10 minutes, they never called back, I had to call every time. They stringed me along until I called back and the office was closed. I had given up and was driving to pick up my family and was going to book a night in a hotel when I received a text saying the van was an hour away. The movings arrived around 7:30pm, 2 guys who had been dragged to do the job, 1 was on his day off. They raced to pack the van and also too unpack. They had to borrow tools of a neighbour even though I state that they would need tools. they broke a shoe cupboard and damaged a TV stand. I also had to pay the the extra time directly into one of the movers bank accounts because the office was closed which felt very wrong.
London South West
19/08/2020
Had some issues with the customer service often not coming back to me for days at a time, until I chased them up, however the movers themselves were absolutely fantastic. We were extremely impressed with their care and service and they did a amazing job.
London North West
16/07/2020
Came 30 minutes late, then took their time towards the end to charge us an extra hours worth of work
London North West
19/11/2019
They came at 2 movers. One of them was taking so many break I stepped in to load the last few boxes that were taking for ever
London North West
13/11/2019
I would recommend the company, good communication before move on the day on time, no breakages, polite helpfull, and at a resonable cost,
London North West
11/10/2019
Excellent service!
I used them to also put my belongings in to storage and deliver them back to me 6 weeks later. Everything was very smooth and the price was incredibly reasonable.
I would definitely recommend them to friends and use them again.
London South East
11/10/2019
The guys worked extremely hard and were friendly and helpful!
London East
23/09/2019
Very good service. They were easy to deal with from the outset, professional all the way through and efficient on the day. We opted at the 11th hour to have the full packing service which was the best decision we ever made. They sent one person out the day before who packed up our entire flat. No breakages from his packing. Overall the most stress-free move we could have hoped for. I would definitely recommend this company.
London South West
17/08/2019
Our contract said that all items would arrive within 2 weeks. 3 and a half weeks have passed and we are yet to receive our possessions. This has made it extremely difficult to get organised in our new home and complete everything we need to with our move.
Croydon
5/08/2019
The vehicle had seen better day's and had no logo on it , but the removal team were great and worked well on both days . Thank you guys.
London West
29/06/2019
The people that came in were great and moved everything they could on time. The problem was one sofa that they couldna??t dismantle as the office didna??t authorise. Expected a call from the company to re arrange the move but never heard back
London South East
28/06/2019
Move went smoothly and efficiently. very happy customers here
London North
10/06/2019
On the day before the move, they were late to confirm when they would come the next day, which is stressful. I had to call 4 times to get a time of arrival.
On the day, the movers took 13 hours to move one Luton van of stuff over 2 miles. It seemed like forever. They were not super careful. They broke nothing but they scratched a few things.
Also the "boss" keeps joking about a potential tip, which is really annoying. If only he worked hard, but nope, he spent a lot of time chatting with me and pretending to move boxes in the van.
Won't use again.
London South East
6/06/2019
This was a 2 day move, on day one they arrived as expected to load up. On day 2 they delivered our belongings to our new home. The removal guys worked none stop, some of the wardrobes are very heavy and they got them up the stairs with no damage to decor or the wardrobes, they were very friendly and helpful. I also liaised with office staff on several occasions and found them to be very friendly and helpful.
Croydon
3/06/2019
Absolulety perfect and very cost effective. No other removal company could compete at this reasonable price. I did a lot of research and spoke to several removal companies.
London South East
29/05/2019
Great movers...professional...friendly....arrived on time and went above and beyond.
London East
8/05/2019
The lads worked really hard thank you very much and appreciated.i would recommend this firm to anyone . Value for money thank you Mr k.leadeham
London South East
24/04/2019
They quoted the job to be a certain price which I thought was fair and achieveable in the time they alloted but on the day the movers took twice aslong and even asked me to slow down and in the end it cost me double the amount. I would very much prefered I had not been quoted a false amount and instead a realisitc. Will not recomend or use again because of this.
Sutton
14/04/2019
Efficient, friendly with no request being too much trouble. I wouldn't hesitate to recommend them or use them again.
London South East
8/03/2019
On the day the movers were fantastic. In saying that after sales service was terrible. I am still waiting to hear back aboutbox pick up, which they have a deposit for. Some clithesboxes were in bad condition
London South East
4/03/2019
Having been brought up in a forces family, I'm well versed in moving house. The Moving House Company not only met, but exceeded our expectations for a recent move from London to Cheshire.
During the sales process we had the while process explained in detail and offered a very competitive price.
Moving day went without a hitch. A special shout out goes to Mohammed who diligently wrapped and packed all of our precious belongings. When the HGV came to load, the whole worked quickly, but carefully to take all of our boxes and furniture down to stories and into the lorry. All of this without a hitch or scuffing the walls.
On arrival on Cheshire, the lorry was unloaded into our new house again quickly but with great care and in a very upbeat and friendly manner.
All round, a great service. My only criticism would be that it would have been nice to know the schedule for the day more than 24hrs before as this made final arrangements a little ad hoc on our end.
Thank you Moving House Company
London East
4/03/2019
Quite pricey but really efficient and the staff on the day were super polite and really helpful, going above and beyond. I would have given full marks if I had been able to have them arrive at my requested morning/afternoon slots but apparently logistics prevented that.
London West
9/02/2019
Broken furniture and terrible customer service.
Very pushy sales team who harassed me until I booked, then once I had booked were extremely unresponsive with regard to any questions about the logistics of the day. I ended up desperately phoning 6pm the night before the move to try and find out what time the removal men were coming and to have any information.
The removal men were very good on the day, moved quickly and were very courteous and personable. However, I had a glass dressing table which I had pointed out to each of the removal men as being fragile, and had insured on the insurance policy beforehand for A?1000, which ended up being smashed.
I called the agency the next day and filled out all their forms and it has now been three weeks and I still have had no response.
I chased them three times and eventually got a curt reply saying it was in hand and I just had to wait.
I would not recommend this company, which is a shame as the removal men on the day were very good.
London South West
9/02/2019
They were super on time and very quick lloading and unloading everything!
London South West
28/01/2019
Move went smoothly, just as expected. Great communications.
London West
26/01/2019
Agreeing the moving day was straightforward enough, but it was quite difficult to get a response on the more detailed arrangements (for example when the boxes were being dropped off, what time the removals were arriving etc). This made it difficult to arrange my check out with my landlord.
On the day, the men were polite and worked quickly to get the removal done, with only a few minor scratches to my desk.
London East
21/01/2019
Incredibly poor customer service. I was told I would be called the day before packing was to begin with specifics about what to expect. No one called until late evening the day before the packing.
Their advice about what to expect (and when) was poor quality.
On the pack day, the packer arrived late (2 hours later than expected). No inventory of items moved was taken. No inventory of what went into what box. I was (politely) asked to leave them alone and let them get on with it.
On the move day, there were two moving vans.
The first. No one contacted me to let me know this. No one at customer services was available to take or respond to a call. I eventually managed to get in touch with the driver of the van who asked his manager to call me. I didn't get an update on where my possessions were and what was being done until late in the evening. The van would deliver my stuff the next day.
When it arrived, the packers unpacked the van and prepared to leave despite my having ordered an unpack service.
The second van was also delayed (no clear reason given), and did not turn up until c 530pm on move day (having left our old home at midday and it being a one hour drive away).
Twickenham
10/01/2019
Very good response and service delivery.
London South West
9/01/2019
This was not a good experience. I had just completed a move from Moscow to London that had gone perfectly smoothly, so the disaster of this second move from London to Scotland came as a shock.
Prior to the move, I provided detailed information on what had to be transported, including pictures of a storage unit that was to be emptied. They estimated the volume of the storage unit incorrectly but on the day it all fit in the vehicle they had sent (just). The vehicle was, however, impounded in Carlisle for being overweight. It was only at this point that the incorrect volume became an issue and I was asked to pay an extra A?500 to help fix it. I did, and the delivery was promised for 19/12 (originally planned for 15/12). The replacement vehicle then apparently "broke down" and I was told my delivery would only happen in the New Year. I was not taken in by this, but there was nothing I could do. On 02/01 I asked when the delivery would come, saying that I could meet it any day, except the 7th. I was advised it would the 6th, so no problem. I then got another email saying that, after all, it would be the 7th, the ONE day I had specifically said did not work.
Not a word of apology.
London South East
3/01/2019
Team was there on time. They were very flexible as we had to reschedule/ delay our moving and they didna??t charge us any extra for it and we ask for any additional move, it s at a cheaper rate.
London East
28/12/2018
Good guys, on time, experienced
London East
28/12/2018
The guys have been super quick and nothing has been broken.
Highly recommended
London South East
26/12/2018
Great removal guys, really efficient and caring. Thank you!
London East
23/12/2018
Our last minute move went smoothly thanks to the great guys who moved our stuff. Thank you! Really nice and very professional!
Sutton
22/12/2018
The two men were lovely, polite and worked so hard. Could not fault them.
London North West
21/12/2018
Great communication before the day but damaged some items and the house on the day.
London South East
18/12/2018
Good service and value for money overall. I had to keep nudging them for confirmation of booking and logistics details on the day but very helpful and professional once you get to speak to them. The removal men themselves were great although I think 3 men rather than 2 would have been quicker (not the men's fault!) as it took 4-5 hours to load my 1 bed flat onto the van.
London North West
14/12/2018
I was surprised, on the day set for moving out (when my stuff was to be put into storage) that there were only two operatives to pack up and load all my stuff, clearly not enough to ensure it would all be done by the time my buyer was expecting me to be out. After a call this was rectified, with three further people turning up by midday and everything was completed by 5, still quite a bit later than I had expected. Ultimately this didn't inconvenience me but I did get some hassle from the buyer.
Twickenham
4/12/2018
The two gentleman who turned up were very professional, polite and friendly. They removed the items from the flat quickly and efficiently.
They took care of all my items. When at the storage company they put all the items in my storage unit as quickly and as efficiently as before. They must be Tetris master's with the way they packed the unit making best use of the space.
Quite simply, this was the best removal experience I have had so far. Would recommend to others.
London East
30/11/2018
I had a move with some time in storage with this company. They were excellent throughout. The customer service was exceptional and the guys who did the move were really friendly and worked non stop to get the move sorted as quickly and pain free as possible. I highly recommend MHC. Couldn't have asked for anything more. They even helped with a bit of DIY!
London East Central
15/11/2018
Very friendly and helpful guys turned up on time and left later than anticipated - on the whole very happy with out move.
London West Central
4/11/2018
Very nice people and experienced
London East
27/10/2018
Brilliant, highly recommend
Kayleigh was super as were the movers on the day.
Made life very easy
Thank you
London East
24/10/2018
I booked my removal from London to Spain. They guaranteed delivery within 10 days, which was the only reason I agreed to the delivery (as it's already a bit on the expensive side at A?690 for a very small move). The delivery took three weeks. I lost a client over this as I needed my computer to work. After numerous emails and phone calls they've ignored my complaints and have refused to reimburse me for the hassle and stress caused. I would recommend everyone avoid this company at all costs, there are many other more professional options out there.
London East
19/10/2018
They broke many things diring the move. Their team used teeth to cut parcel tapes. Very slow and awful service. We are going to sue the for the damage. Stay away. Complete waste of money and time.
Sutton
11/10/2018
Arrived later than the two hour arrival window that they had initially provided. Did not supply the level of staff that was required for the job. Items were badly packed and therefere damaged. Company was triple booked according to the staff that did turn up for the job. Did not have large enough vehicles for the job. Result was that they unloaded the last box off the van at 2130hrs on a house to house move with a distance between the two locations of 2 kilometres. I would not recommend this company.
Twickenham
28/09/2018
Very poor disorganised customer service. The company failed to book a parking permit which we fortunately were able to organise ourselves the day before. After having a full survey on our contents to be moved the van they used couldna??t fit all our contents in and we didna??t even have an acknowledgement or apology from the company. Very over priced service for poor quality. The company added stress to an already stressful event.
London South West
24/09/2018
The two removal men were fabulous. So friendly and helpful. I could not have asked for more. Sam Douglass in the customer service team was also very helpful and professional. But I also had to deal with one of his colleagues whose service was absolutely appalling. I called to enquire about an alternative slot. (There was not a suitable one). She changed my appointment against my specific request that I keep my originally scheduled appointment and then proceeded to blame me, then her colleagues and then their systems for the change. She was unable or unwilling to try and rectify her mistake so I lost my moving slot the day before my scheduled move. I asked to be called back by her manager (as he was not in the office at the time) and no one ever called. I found the whole experience really frustrating and I did not appreciate being called a liar.
London North
17/09/2018
My move totaled in 6 hours and I did a bank transfer for A?252 that evening as I was not briefed that I would be expected to have cash on my person for extra time.
As I had been dealing directly with the company and providing my card details for a secure payment over the phone I was shocked by the extremely rude manner the 'manager' of you company spoke to me over the phone. He shouted at me for about 30 minutes when I expressed that I wasn't told to have cash. I expected to deal with the payments in the same way that I had dealt with them with your company before, getting an invoice and paying in a secure manner.
Your 'manager' was talking to me on his personal phone shouting at me to give my credit card details and made the situation very uncomfortable and unprofessional. Only after all this yelling did he say I could make a bank transfer which I promptly did as this is a safe exchange.
I think his telephone manner is DISGUSTING and I know that this man should NEVER be allowed to speak to customers EVER if you would like repeat business.
London East
9/09/2018
I booked their service one month in advance pre-paying to ensure everything would run smoothly on my moving day. However on the day of the move they changed schedule various times, and did not keep me informed. So, I opted for calling an emergency removal operator. They refunded the money but that does not compensate for the stress and inconvenience they have caused me.
London East
7/09/2018
Great customer service. Packed well. Could improve communication between departments but overall great customer experience
London South West
27/08/2018
The two gentlemen that helped me move were fantastic, very professional and efficient. However, the treatment from the company head office was terrible. I originally booked for a 9am move which was extremely important to me, however the day before moving I was told that it would be delayed until midday. The removal men didnt eventually arrive until 4pm. Whilst they explained their reasoning, I as the customer was the one that suffered, felt badly let down and offered no financial compensation. Based on this, I would not recommend or use this company again.
London South East
10/08/2018
Great Staff, they keep their head down and mind their business,,, very comfortable and trust worth
London East
6/08/2018
Very good service. Would recommend them.
London North
3/08/2018
Excellent - hard working and very efficient - managed to pack everything into one van.
London East
12/07/2018
Huge delays and I wasna??t able to pick the time when I want to moce. However the driver was really nice and we managed to do the whole move in 2h so it was good rate - they charge min.2h and each new extra, which can be stressful if there is traffic. Mixed feelings really.
London South East
7/07/2018
Apart from the fact they arrived late, everything went fine. No broken items, no problems and the guys were good and fast.
London East
16/06/2018
Mine was a last minute request for the following day, and everything went really well. Ia??m very grateful for the customer service team and the individual movers. Everyone was kind and professional.
London South West
23/05/2018
These guys were brilliant. A competitive (but not the cheapest) quote, followed by courteous and efficient movers, supported by a patient customer service team. I extended my 'time in storage', asked them to find an item in an emergency within storage, and changed the dates of my final move 4 times, and they performed this politely and without complaint. And all my items turned up in one piece!
London South West
18/05/2018
Turned up over an hour late , but they called to advise .
London East
1/05/2018
The pre-move experience was very good. The moving days were a joke. The staff were friendly but there weren't nearly enough of them for the size of the move (3 people most of the day, then one more at 5:30 and another two at 6:30) and the lorry they initially sent was full by lunchtime. Packers finished what they could around 9:30pm and had to finish loading the final load two days later. It was a late booking, but the company asked us to change days to fit with their availability, which we did, so it should never have been like this. The packers also just shoved things in a box by the end and so we've had breakages as a result of heavy things being put in with breakables without protection.
London East
25/04/2018
The team that helped with the Moving were very punctual and really lovely men. They packed everything up neatly and took care of everything like it was their own.
The move itself was speedy and the men went out of their way to help make sure everything was arranged neatly and accessible if i ever needed to take anything out of storage.
I would strongly recommend the packing service - well worth paying the extra for the piece of mind.
London North West
10/04/2018
Two great guys willing to help during my move, but unfortunately a few items got damaged and dirty; the bed's upholstery was not correctly protected and became very dirty, which is rather annoying.
London South East
9/04/2018
This was the worst experience ever, I would never ever use this company again even if they were the last removal company on earth. The extra insurance they offer is only good for BRAND new products as their A?100 excess they charge per claim is ludecrious. They depreciate your valuables heavily so you get sweet f all back. The day before the move I had a different guy taking my furniture apart. When I say taking apart this is a very loose term as it was not taken completely apart. Then on moving day I had a different guy with another guy. When it came to finally puting things together they had lost parts unbeknownst to me and they just used tape to stick the base unit of my bed together! Sorting out their stupidity took over 2 months of back and forth emails. Trying to speak to "somebody of importance" was virtually impossible as they were either in a meeting or busy or not in. Never ever use this company you will regret every pound you give to them.
Twickenham
25/03/2018
The team was very professional and nice. They helped us move our furnitures orderly and carefully.
Southall
24/03/2018
Very polite and hard working guys who did the move which involved a lot of up and down stairs as flat on 1st floor and no lift.
London North
21/03/2018
very good
London North
17/03/2018
Arrived a bit late but did do all the work in the 2 hrs
London North
15/03/2018
Great service very helpful indeed
London South East
4/03/2018
The Men who helped with my move were fantastic they done all the heavy lifting I didn't have to do a thing! they were so polite and helpful.
I highly recommend them if you are moving. I found the price great considering I didn't have a lift in the first place but did in the second.
Kingston-Upon-Thames
28/02/2018
Great service from packing to delivery. Guys were very polite and helpful. Would recommend this company and will use again in the future.
London East Central
24/02/2018
Very good service.
London East
23/02/2018
Three men booked, one turned up! Had to chase several times, no one from the company would call me back. They clearly had not booked the correct number of men so we're scrabbling around to find more men. Customer service appealing. The one guy who turned up was brilliant, eventually two more appeared after all my calls. This delayed my leaving the property. To date have not had any communication from the company to offer any excuses/explanation. Made a stressful day harder. Could not fault the workers just the management!!
London South East
14/02/2018
Great service, friendly people, well-organised. Recommended.
London South West
12/02/2018
Nice guys but we thought a little bit less careful than other (more expensive movers). No frills but got the job done and nothing damaged.
London East
11/02/2018
Professional. Punctual. Friendly. Effecient
London East
31/01/2018
Great service. Very efficient
London East
27/01/2018
Terrible company to use - avoid. Unprofessional packers and removal people who damaged items and a customer service team that was incredibly difficult to get hold of on the day.
London East
26/01/2018
I recommend Moving Home company as overall it was a good experience. The office assistants were professional during my dealings with them. As agreed, boxes were dropped off as expected a few days before the move and on moving day they arrived within the timeframe I'd been given.
Mo and his assistant were professional and very helpful during the move. The only thing that I didn't appreciate was that Mo alluded to the fact that as I had a few more boxes than planned this would cause extra charges "for weight". In order to compensate for this I tipped heavily but have since found out that this company work on the basis of hours taken for the move, nothing to do with weight. At this time Mo mentioned that I shouldn't tip in front of his workmate...
The move took longer than planned and they brought me to a cashpoint rather than allow me to settle it with the office on the next working day. I didn't appreciate this during such a stressful time.
Book this company for a professional job but I recommend that payments should only go through the office.
London North West
13/01/2018
I have used this company twice now for moves within London and highly recommend them. The staff are friendly, quick and careful, both moves have gone without a hitch, and they charge reasonable rates. I will certainly be using them again.
Kingston-Upon-Thames
6/01/2018
A very professional service with a very pleasant and efficient team.
London South East
2/01/2018
Initial pleased that they could move me on the same day I had to book. Unfortunately due to the driver losing vehicle key whilst loading the van my belongings had to go into over night storage as they could not make the deadline for the lock up plus incurred additional charges for delivery the next day.
London South East
30/12/2017