Countrywide Home Surveys

Very good customer service price was very competitive and the turnaround between survey and producing the report was excellent

Quick and easy! All done within a week, great report easy to understand

Very sales orientated, cheapest but no photos and did not look at drains because of screwed down covers even when the home owner could of removed. so had to go there myself.

I was contacted by Countrywide, they asked me more questions than others. They had a surveyor local to me. Less than an hour after booking I got e mail saying it was booked for following day. At 09:30 I was called by the surveyor who was outside the house and we discussed any specific concerns I might have. About 13:00 she called back, apologised for the delay and gave me a summary. The next morning I received a full over 50 page report. This is my experience with a local surveyor and others may vary as they are a national company. Tip, ask your vendors if they have spray foam loft insulation, you could save a lot of money. Read more

Great service. Purchase fell through and used them again on the 2nd purchase. Very easy to deal with at every level. Highly reccomend.

Professional ready to explain all terms cannot understand

Lovely staff, report was very clear.

Fantastic- thorough report received three days later. Would highly recommend!

Term and conditions was not sent to me until I alert them ..

Very friendly and supportive employees. Person who initially made and maintained contact prior to survey being booked gave good advice. Surveyor called before and after their inspection and talked me through the highlights of what theyd found. Happy customer Read more

Well detailed and coverd everything i really wanted to know. Thank yoy

Very easy to deal with quick and very accommodating, Easy to understand

Excellent service, the survey was very thorough. Regarding any issues raised in the report that I had concerns about the surveyor came straight back to me to discuss directly. I would highly recommend. A very quick turnaround also. I received the report the day after the surveyor attended. Read more

Great feedback very thorough .Loved the guy called me and talked me through it before sending the survey electronic.

Very unprofessional company. I am making a complaint about my Home Buyers Survey Level 2 received from this company.Before booking with this company I asked the sales person, several times, if my report would include photos.He said yes. I also asked for a sample of the kind of report I would receive. I was swiftly emailed a report that included photos.With that assurance, I booked this company. I was shocked when I received my report minus photos. I called the company and they listened to my original call. They confirmed that I had asked for photos but I was told that there was nothing they could do.I will now make an official complaint because I did not get the service that I paid for. This is false advertising, misleading and misrepresentation! Avoid this company at all costs. Read more

Had survey done then when it all came back there was so many places they could not check so what was the point of having one done i got another company in to do it properly and they did a better job

Friendly, Fast and Affordable. Very happy with the service I received.

Great service there response was great the next day and the full report was with us within 3days a call from the surveyor and the office to make sure everything was good top marks from this company would recommend too any one moving and needing a survey.wehave not moved yet Read more

Google it , and found it In CompareMyMove website.

Extremely helpful and a brilliant turnaround on what was a really comprehensive Home Survey.

I conducted Online search via google

Very prompt notification from knowledgable surveyor. Would use again

Misleading comments made regarding asbestos testing. Over priced. The initial quote suggested they would 'test' for asbestos within the house. Even though their quote was 130 greater than others, I went with countrywide because of this. A second phone call confirmed they would go around the house testing for asbestos. Following the survey, they advised that the 'testing' only means visually looking for it. When challenged, they advised they had not mislead and refused to adjust the price. The survey itself didn't raise anything more than what was already known about the property.Not worth the additional money. Read more

A very professional and efficient service was provided.

Excellent service, very good value and a very comprehensive and detailed survey. I have already recommended this company to a potential mover.

Very efficient. Helpful advise given, survey carried out within few days of booking and report recieved by email day after survey was carried out. Even recieved a telephone call checking I understood the survey and asked if I needed anything explaining. Would certainly recommend this company. Customer service people lovely. Read more

Very efficient, good communication and willing to negotiate on price.

Good. Must have been bit clear on type of valuation. Should have advised if property valuation was included in the survey.

Professional, simple to work with, reasonable costs and friendly staff who were willing to discuss concerns or queries where necessary especially being a first time buyer

Booked this survey at short notice. Fast and efficient service

Efficient in getting into the property. The report was informative and the process was simple. Countrywide also stalled for us as our sale was in doubt and they were happy to rearrange to suit our needs. Very happy. Read more

Reliable, efficient, thorough, friendly, reassuring, realistic about future works on the property.

Fantastic experience from the team at Countrywide Home Surveys from the first call right through to the report. They did everything they asked, excellent contact and detail in the report and fantastic value for money in comparison to others and local surveyors. Would happily recommend them to others based on my recent experience. Thanks again. Read more

Absolutely great service from start to finish. Everything was explained perfectly, even a couple of times for reassurance. The communication was astonishing, thank you.

First class, prompt and thorough report

No fuss. Everything as it should be.

Great initial communication and on the day. However, the report seemed very basic in what was written. Basically anything that can be inspected visually. I was offered a free valuation but they simply wrote how much we were paying for the property - didnt seem much like a valuation. I did chase up on this along with some other query but never heard back. So if someone asked for my advice- i'd say save yourself the 400 quid. Read more

They kept me informed throughout and offered to price match. Brilliant service so far

Very helpful, talked through the procedure and ultimately the survey was done very quickly and thoroughly. I would recommend.

Very helpful and knowledgeable. Received the report one working day after it took place. Great value for money and would recommend to others.

Very fast service,Survey came through within two days of survey.

Found the company very professional. Competitive pricing, survey was arranged within the next few days and they fully worked around difficult access (Tennant in situ in the property). Thorough survey and when I had a few questions they made sure the surveyor called me too make sure I was clear on findings. This survey has lead too other necessary investigative work being carried out before the exchange of contracts and I am truly greatful for the service provided, otherwise would have potentially bought an unsuitable house. On the day, the survey messaged me too ask about any specific concerns they wanted me too look into etc. No pushy sales either, didn't phone too make an appointment for over a week and didn't receive constant phone calls and emails which was really appreciated. Would use again and highly recommend. Read more

They were really helpful when I got hold of them, they can be slow at email back at times but after calling the office, staff were very helpful and informative. 10/10 would recommend

It was a very good experience, my Survey was done quickly, surveyor has been in touch on the day of the survey, report was very fast and very thorough. I will be recommending CW Surveying to my friends! Read more

They were okay, as did the survey very fast , only there customer services took long to even answer calls and they seem to be into getting the client to make decisions fast and prompt to take fees as soon as possible. Read more

Didnt answer some of the questions we had raised before the survey

Explained everything very well as to what the level survey I chose. My report was very detailed and well written. I would definitely recommend this company.

I received very professional and friendly service. Advisor are knowledgeable and quick

Countrywide Surveying Services were polite and efficient

Very thorough, good prices and great customer service

Countrywide surveying is the best survey company and they gave very economic princess

Great initially, we did have to chase them up, but at the moment with staff shortages being experienced by all businesses and normal service interruptions due to the pandemic, it's a bit of an expectation. After that, everything's gone well! Read more