HouzeCheck are a RICS surveying firm offering expert surveying services across the country. We are proud to offer a RICS Home Survey Level 2, RICS Home Survey Level 3 and a Valuation Report.
We are regulated by RICS and work to their stringent standards. We provide our service to areas where one of our 60+ surveyors offer local surveyor expertise. HouzeCheck have created ‘state of art’ technologies to ensure objectivity within residential surveying and a quick report delivery time for our customers.
Our team are professionals in the industry and go above and beyond to ensure a fast, friendly, reliable and efficient service. We have a dedicated customer service team to assist with any queries and who also liaise directly with the Estate Agent or vendor to arrange the surveyor’s access to the property, on your behalf. We are rated excellent on Trustpilot.
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Compare House ClearanceLondon South East
5/04/2024
Review:Great service, quickly arranged and returned within a few days
Response:
Hi EdwardThank you for your review.That's lovely feedback - we appreciate you taking the time to leave us your commentary.We are pleased to have been able to assist you. Lots of luck with everything!Best wishes KayPeterborough
4/04/2024
Review:Did well and surveyed address within 10 days
Response:
Hi ColinThank you for your review and rating.We appreciate you taking the time to leave your commentary.Thank you for your valued custom and best of luck with everything!Kind regards Kay - Customer Services 0203 936 9033Reading
29/03/2024
Review:Excellent report, and the surveyor called me to ask if I had any particular concerns before the survey, and afterwards with the results.. Would recommend.
Response:
Hi SamThank you for your review.We are very pleased to hear that felt that the report was excellent and would recommend us.Thank you for your valued custom. Good luck with everything!Best wishes Kay - Customer Services 0203 936 9033London East
28/03/2024
Review:The report was incorrect, referring to a different floor of the apartment. When I emailed them they said after a proper investigation it was me who was wrong as I did not understand the difference between a second floor and a second level.Not only was I shocked but quite insulted by their response. Eventually they agreed they were at fault and amended the written report but failed to replace the pictures with correct ones.I now have a report for a second floor flat with external pictures of the first floor flat.Shocking performance.
Response:
Dear JustinThank you for your review.I am so sorry that you were disappointed with our service. We always strive to offer a high level of service and are always keen to investigate any issues a customer may raise. I understand that the surveyor had marked section 'C' within your report as the flat being first floor in error, instead of on the second floor. I apologise for the mistake which was corrected when the issue was highlighted.There are a lot of photographs in the report which are of the second floor flat or of communal areas such as gated entrances.I will contact you directly to see if there is anything else we can assist you with.Kind regards Kay - Customer Services 0203 936 9033Colchester
18/03/2024
Review:Customer service was not great, they booked in for a date despite me advising they needed to contact the estate agent and seller to agree on a date and time. They then left the seller a voicemail with 2 hours notice before the surveyor arrived at the property which they did not pick up and so they were not prepared for them. The report and follow up from the surveyor was great however.
Response:
Hi ClodaghThank you for your review.I am so sorry you were disappointed with our level of customer service. We pride ourselves on offering a good service and being efficient and organised. We did have some difficulties getting in touch with the vendor and did call them every day from the day you booked with us without success including over the weekend. As your survey was booked on the Friday for the Monday, timescales were tight and not being able to get in touch with the vendor resulted in the unfortunate outcome, which we wouldn't usually allow to happen.I am pleased to hear though that you were happy with the report and follow up from our surveyor, Grace.Apologies for the issues and thank you very much for your valued custom.kind regards KayBirmingham
22/02/2024
Review:The appointed surveyor claimed to have carried out a comprehensive level 3 building survey, however the product received was nothing like it should be.Missed issues (such as single skin construction walls not identified) vague recommendations (ceilings to be replaced- not specified which ones) head up loft inspection despite it being boarded and perfectly safe, shoddy and alarmist description of major issues (described cracks as significant movement likely to be inadequate footings- recommissioned inspection identified cracks as neglible/ slight (using standard RICS coding) and a result of poor drainage.No way was this a level 3 survey, superficial, shoddy and misleading so much so it nearly made me walk away from house purchase.Still in complaint handling but no sign of complaint procedure despite asking several times.
Response:
Dear JamieThank you for your review.All of our surveyors are experienced surveyors - we do not use trainees - and all are RICS qualified.As you know we are dealing with the issues you have raised and are in discussion with the surveyor.We do care about our customers and always take any concerns raised seriously and will do our best to investigate and resolve issues to everyone's satisfaction. I'm sorry you have had a negative experience, and as we are still looking into this, we will respond to you directly once concluded.Kind regards KayDudley
31/01/2024
Review:good. bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
Response:
Hi CliffThank you for your review.I'm pleased to see you were happy with our levels of service.If there is any feedback relating to the value for money aspect, we'd be happy to hear from you further on team@houzecheck.com.Thank you for your business - we really appreciate your custom.Best of luck with everything!Best wishes Kay - Customer Services 0203 936 9033Newcastle-Upon-Tyne
30/01/2024
Review:Stuart was amazing. Very quick response to do survey. Personally rang after completing survey to give an overview of his findings. Report sent within 3 working days which was very fast. Report was very informative and thorough.
Response:
Dear StephenThank you for your review.I'm so pleased to hear that you are happy with the service and your report. I'll let the surveyor, Stuart, know of your comments.We really appreciate you placing your business with us.Best of luck with everything!Kind regards Kay - Customer Services 0203 936 9033Nottingham
25/01/2024
Review:It was really quick and easy to book our survey with HouzeCheck. We booked in on the Friday and they attended the following Tuesday as planned - we received the report 2 days later so a really quick turn around and very detailed and informative report. Very happy, would recommend!!
Response:
Hi RebeccaThank you for your review.We are so pleased to see that you were very happy with our service and with your report and that you would recommend us.That's lovely feedback. Good luck with everything and thank you for your valued custom.Best wishes Kay - Customer services 0203 936 9033Manchester
13/01/2024
Review:Excellent service. I got a courtesy call from the surveyor the day before and after receiving the report, he was happy to discuss any questions I had. Im very happy with the service I received.
Response:
Dear CathyThank you for your review.That's lovely feedback - I am so pleased that you were happy with the service.We really appreciate you taking the time to leave a review and to share your experience. Best of luck with everything and thank you for placing your valued business with us.Best wishes Kay - Customer Services 0203 936 9033Doncaster
26/12/2023
Review:Good customer service following a missed appointment this was rebooked promptly. The report issued (level 2) was of very good detail and in a format easily to review.Would recommend to anyone needing a surveyor.
Response:
Hi JamesThank you for your review.We are so pleased that you were happy with the level of service you received from both our Customer Service team and from the surveyor.Thank you for recommending us - we really appreciate your valued custom. Best of luck with everything!Kind Regards Kay - Customer Services 0203 936 9033Chelmsford
30/11/2023
Review:Excellent service, thorough report
Response:
Dear WillThank you for your review.I'm pleased to hear that you were happy with our service and your report.Thank you for placing your business with us, we very much value your custom.Good luck with everything!Kind regards Kay - Customer ServicesNorthampton
12/08/2022
Review:Considering Houzecheck wasnt the most expensive quote we received. The report was so thorough and we were pleasantly surprised. I messaged David personally with some concerns on the work that was required he replied instantly and stuck to his word by ringing back by the end of the day. He was very knowledgeable and answered every question and concern I had. I felt confident to discuss my issues with the seller. It has enabled us to continue with the sale but know exactly what work is required by getting quotes and the price of the house to reflect accordingly. I cannot fault Houzecheck. I would definitely recommend to others and use this company again in the future.
Response:
Hi Emily. Thank you for your review. I'm delighted to hear you were happy with the service right through to your subsequent discussions with the surveyor. We value our customers and want to provide a quality service, so it was great to read that you would recommend us. .London South West
18/03/2022
Review:Houzecheck were quick and efficient and competitively priced. Piers the surveyor called me on the day of the survey and explained the report which arrived the day after. Thank you!
Manchester
1/03/2022
Review:Really helpful service and carried out the survey within a week of enquiring!Would definitely recommend! :-)
Stevenage
23/02/2022
Review:This company were 1st class kept me informed on every step of the way. Ringing me to confirm arrangements made to visit property, ringing when at property and ringing me after visited with verbal report. Full written report arrived within the period that was quoted. It was a full and Precise report with photos and advice where necessary. Excellent service would recommend them to anyone.
London North
21/01/2022
Review:I was in a tight spot and they turned it around so quickly and such good value. Great communication and excellent follow up - thank you!
Response:
Dear Jenny ,Thank you for your review.I am so pleased we were able to assist you with your survey. We appreciate your feedback and I will be sure to pass this on to the surveyor.Kind regards,Michelle Customer ServicesLondon South West
11/01/2022
Review:Value for money was great - HouzeCheck were the cheapest offer by quite a long way. Service was overall good with prompt replies by email and quick updates.Only thing that could have been better is it would have been nice to receive a little more communication on the day - eg. i had to request to speak to the surveyor whereas i've heard of other surveyors proactively calling up their clients to discuss the property after they had seen it.Speaking to the surveyor was really useful though and promptly organised.
Response:
Dear Theo,Thank you for your review.I really appreciate your feedback and will ensure this is passed on to the surveyor as we are always looking to improve our service.Best of luck with everything!Kind regards,Michelle Customer ServicesMore InformationRICS Home Survey Level 2
Our RICS Home Survey Level 2 is suited for properties that haven’t had any major renovation work and were built using common materials. You’ll need this survey before you buy a house as it will provide a comprehensive check of the property. Level 2 is not suitable for older properties.
RICS Home Survey Level 3
We can also provide a RICS Home Survey Level 3 which was previously known as the building survey. This is the most in-depth RICS survey available and will examine the property’s structure and condition. It’s most suited for older buildings that were built using unique building materials.
Valuation
HouzeCheck can provide a RICS Valuation when buying a property. This can be bought with or without the Level 2 survey. Our valuation report will offer an impartial market valuation of the property you plan to buy so you know it's worth what you're paying. HouzeCheck also provide valuations for Help to Buy/Shared Ownership customers.
Areas Covered
St-Albans (AL), Birmingham (B), Blackburn (BB), Bradford (BD), Bolton (BL), Brighton (BN), Bromley (BR), Cambridge (CB), Cardiff (CF), Chester (CH), Chelmsford (CM), Colchester (CO), Croydon (CR), Canterbury (CT), Coventry (CV), Crewe (CW), Dartford (DA), Derby (DE), Durham (DH), Darlington (DL), Doncaster (DN), Dudley (DY), London East (E), London East Central (EC), Enfield (EN), Exeter (EX), Guildford (GU), Harrow (HA), Huddersfield (HD), Harrogate (HG), Hemel Hempstead (HP), Ilford (IG), Ipswich (IP), Kingston-upon-Thames (KT), Liverpool (L), Leicester (LE), Lincoln (LN), Leeds (LS), Luton (LU), Manchester (M), Rochester (ME), Milton Keynes (MK), London North (N), Newcastle-upon-Tyne (NE), Nottingham (NG), Northampton (NN), Newport (NP), London North West (NW), Oldham (OL), Oxford (OX), Peterborough (PE), Plymouth (PL), Portsmouth (PO), Preston (PR), Reading (RG), Redhill (RH), Romford (RM), Sheffield (S), London South East (SE), Stevenage (SG), Stockport (SK), Slough (SL), Sutton (SM), Sunderland (SR), Southend-on-Sea (SS), Stoke-on-Trent (ST), London South West (SW), Tonbridge (TN), Truro (TR), Twickenham (TW), Southall (UB), London West (W), Warrington (WA), London West Central (WC), Watford (WD), Wakefield (WF), Wigan (WN), Worcester (WR), Walsall (WS), Wolverhampton (WV)