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Was passed around between different people, led to lack of continuity and so had to chase them up a lot. When I had one named individual to my case they were very good. Final quote ended up over double what was originally quoted without much communication about exactly how much things were going up, just a shock when the final bill was given.
At first I was a bit wary of using a legal firm only through the online process, how wrong was I. I cannot thank you enough for how smooth the whole transaction went. Chloe Mcfarlane and her assistant Samantha Wadmore were more than efficient with everything, right from the start through till the very end, promptly replying to all my queries and keeping me updated throughout the whole process. The advice I received was great and I am glad I instructed yourselves to act on my behalf. A big thank you to Chloe and Samantha.
They did the job in a timely manner. A little bit of toing and froing accross email unneccessarily on a few items.
My final bill was 500 more than the quote the communication with the conveyancer was adequate at the beginning , but the additions were not given until the final hour of completion. I feel these are used to bump up a low quote to catch you out
Fantastic service from start to finish. All queries communicated swiftly and clearly. Moving is always stressful but made all that bit less so. Pleasingly competitive rates to boot also. Aruj and her Team have been Amazing. Would definitely recommend. Thank You.
London South West
Small efficient company, delivered within specified window. Very helpful staff, would have liked more detail on costings as the price swelled significantly from what I was quoted
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